Ratings based on 2,911 Verified Reviews

3.8 out of 5
75% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 21, 2018
perfect place to stay for catching flights
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 18, 2018
3 out of 5
by A verified traveler from USA

Posted Jun 18, 2018
Restaurant prices are a total highway robbery. Charged 5 euro for a bottle of three quarter of a liter of water. 3 bottles for 15 euro. that is $18.30 !!!! Not to mention menu prices. And by the way ..... water price is not even metioned in the menu. Very disappointed with Hilton to allow this !
3 out of 5
by A verified traveler

Posted Jun 18, 2018
The previous reviews say it all. The only advantage of this hotel is the location being able to walk to FCO terminal. Check In was horrendous. Took about an hour which was unacceptable being as the staff did nothing to help the next person in line. Rude people pushing their way in front of others who clearly had been standing in line longer. I paid more for the “club level” room. The room was nothing special. The hard surface flooring made the noise from the corridors extra loud on top of hearing the people in the next room talking. The happy hour for the club level was overcrowded offering only soggy awful pizza & lettuce as the hor’s. The staff inattentive to replace the wine. People were standing in line waiting for wine which was gone as soon as they decided to bring out a bottle to set on the buffet. Not even offering to pour it for those waiting. Surprisedly rude to the guests. I’ve never experienced a bad Hilton but this one does not live up to the brand.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 16, 2018
4 out of 5
by A verified traveler

Posted Jun 16, 2018
Great access. Walk off the train, get up and walk on the plane.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 14, 2018
Staff was so helpful with everything allowing as we did not speak the language
3 out of 5
by A verified traveler from USA

Posted Jun 11, 2018
Terribly overpriced, but convenience was a plus. Not in the condition I would expect from a Hilton. Shuttle to downtown was nice.
4 out of 5
by A verified traveler

Posted Jun 10, 2018
Checked in early. Flight delayed one day. Had prepaid. Tried to change reservation to next night. Wouldn't do Had to pay twice. ,
4 out of 5
by A verified traveler from Naples,Fl.

Posted Jun 10, 2018
Menu in room didn’t explain adequately the great restaurant in house.