Ratings based on 1,765 Verified Reviews

4.2 out of 5
81% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Jun 17, 2018
Got bad directions for the hotel shuttle and ended up waiting three hours to get from the airport to the hotel.
Comment from Hotel Management
Jun 19, 2018 by Marco, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. Our guests' comments always contribute to enhance our customer service. Looking forward to welcome you again soon. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 16, 2018
We stayed twice during our trip. Very enjoyable setting for relaxing around the pool. Nice rooms. Very helpful staff. The Italian Restaurant had delicious food.
Comment from Hotel Management
Jun 19, 2018 by Marco, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback! Looking forward to welcome you again soon. Best Regards
2 out of 5
by A verified traveler

Posted Jun 15, 2018
Comment from Hotel Management
Jun 19, 2018 by Marco, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. Our guests' comments always contribute to enhance our customer service. Looking forward to welcome you again soon. Best Regards
4 out of 5
by A verified traveler

Posted Jun 13, 2018
1st room had noxious odors from fresh paint. Could not stand the smell. Was told hotel was full and I was stuck with room. Was told I could upgrade for a charge. I changed rooms and was not charged 😃
Comment from Hotel Management
Jun 19, 2018 by Marco, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback! Looking forward to welcome you again soon. Best Regards
5 out of 5
by A verified traveler

Posted Jun 12, 2018
Comment from Hotel Management
Jun 19, 2018 by Marco, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback! Looking forward to welcome you again soon. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Excellent hotel.

Posted Jun 12, 2018
This is a nice hotel. Staff is polite and friendly. Their breakfast is excellent . Rooms are big.
Comment from Hotel Management
Jun 19, 2018 by Marco, Hotel Management
Dear Jo, Thank you for taking the time to share your feedback! Looking forward to welcome you again soon. Best Regards
5 out of 5
by A verified traveler from Canada

This traveler left a rating score only Posted Jun 11, 2018
5 out of 5
by A verified traveler from US

Posted Jun 11, 2018
Comment from Hotel Management
Jun 19, 2018 by Marco, Hotel Management
Dear Joseph, Thank you for taking the time to share your feedback! Looking forward to welcome you again soon. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Modern & convenient

Posted Jun 10, 2018
Other then a problem with directions from the airport this hotel was great. The Rome airport requires you to wait for hotel buses on the other side of the road, so several of us waited for Two hours for their shuttle not knowing. The hotel is really modern & sleek. Wonderful restaurant attached. This is a perfect spot to stay near enough to the airport with a country feeling!
Comment from Hotel Management
Jun 19, 2018 by Marco, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback! Looking forward to welcome you again soon. Best Regards
2 out of 5
by A verified traveler from Charleston, SC.

Dirty walls

Posted Jun 9, 2018
The cleanliness of the assigned room was poor at its best, room was really small and the price was high. I had to take a taxi to the airport because the hotel shuttle service starts at 4:30am only and also costs 8 euro.
Comment from Hotel Management
Jun 19, 2018 by Marco, Hotel Management
Dear Vas,, Thank you for taking the time to share your feedback. Our guests' comments always contribute to enhance our customer service. Looking forward to welcome you again soon. Best Regards