Ratings based on 840 Verified Reviews

3.1 out of 5
57% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Albuquerque

America's Worst Inn

Posted Aug 21, 2017
Pros: nothing
Cons: eveything
we booked a room with two queen beds, it was already smaller than to fit one bed. The Price was way overrated after we saw the room, like more than 300% than it should be. the chair was not clean. the table lamp was inoperative. the curtains and the wall had blood strains. the towels were not so clean. the furniture is old and weary. the pillow covers seemed not to be new and well arranged. I'll never book in this chain again
4 out of 5
Recommended
for Everyone
by A verified traveler

Quick overnight

Posted Aug 19, 2017
Pros: Very reasonably priced for the area but still had a few amenities.
Cons: If I were to nit pick because I have been involved in renewing old properties, more detail to finish, like around windows and doors.
Very nice remodel on an older property, Although my room was next to the road there was very little noise from the traffic.
Comment from Hotel Management
Aug 19, 2017 by Aron, Hotel Management
Thank you for your staying with us, we appreciate your feedback Thanks
1 out of 5
by A verified traveler from Detroit, MI

Posted Jul 30, 2017
The rooms smells. The carpet is dirty. Toilet is not working properly. There's insufficient electrical socket near the bed. Don't feel comfortable at all in the room.
Comment from Hotel Management
Aug 1, 2017 by Aron, Hotel Management
we are sorry that you were not happy, we will work hard to fix the issue you experienced Thanks for letting us know
4 out of 5
Recommended
for Everyone
by A verified traveler

Grand canyon

Posted Jul 15, 2017
Beautiful place ,clean remodeled with fridge, only one minus is you can hear your neighbor eaven the quiet one . Overall I'm very happy with stay and definitely come back in the future
Comment from Hotel Management
Jul 15, 2017 by Aron, Hotel Management
Thank you for staying with us, we appreciate your feedback Thanks
4 out of 5
Recommended
for Everyone
by A verified traveler

Affordable, comfortable, clean & safe

Posted Jul 9, 2017
Pros: The comfort, quiet & cleanliness
Location: Close to historic district, observatory, campus, and freeway
I appreciated this hotel; it was in my budget, the rooms were clean and comfortable. There was no noise, and I could walk to places. It was easy to get to places I couldn't walk and not hard to find. Overall, I highly recommend.
Comment from Hotel Management
Jul 9, 2017 by Aron, Hotel Management
We appreciate your feedback, it always help us to improve, Thank you for staying with us
2 out of 5
by A verified traveler

passable

Posted Jul 5, 2017
Pros: cost and allowed my dog to stay.
Cons: The bed old and saggy. The AC was noisy. Refrig. not plugged in.
Location: It was just an overnight stay on my way home. It was easy getting off I 40. Nearby neighborhood didn't feel safe.
The picture and description didn't match facility. Bed was horribly uncomfortable. No breakfast and probably wouldn't have eaten there anyway. It didn't seem very clean. There wasn't a chain on the door so I didn't feel safe.
Comment from Hotel Management
Jul 9, 2017 by Aron, Hotel Management
we are sorry that you were not happy, we will work hard to fix the issue you experience Thank you for letting us know
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Clean Budget Hotel

Posted Jul 1, 2017
Pros: Good location. Easy to get on freeway and go to Grand Canyon. Reasonable price. Clean.
Location: Places to eat, grocery store, etc all near by.
We selected this hotel as a Flagstaff hotel close to the grand canyon. Check in was fast. The room was clean No bad scents. While it isn't fancy, it was a nice budget hotel.
Comment from Hotel Management
Jul 1, 2017 by Aron, Hotel Management
Thank you for staying with us, we appreciate your feedback, it is very valuable for us to improve Thanks again
3 out of 5
Recommended
for Everyone
by A verified traveler

Good for one night stay

Posted Jun 28, 2017
The room smells cigarette smoke which is supposed to be non smoking room.
Comment from Hotel Management
Jun 29, 2017 by Aron, Hotel Management
we are sorry that you were not happy, we will work hard to fix the issue you experience Thank you for letting us know we appreciate your business
4 out of 5
Recommended
for Students
by A verified traveler

Decent stay for an affordable price

Posted Jun 26, 2017
Check in was pretty quick and painless. I had called in advance before I arrived if I would be able to check in early and was able to do so. The staff at the front desk was pretty straight forward about the rules of the inn. The overall appearance of the inn is exactly what you'd expect for a reasonable price. I only needed the room for a night so I wasn't too particular about where I was staying. Most places are within a reasonable distance either by walking or driving. I would definitely recommend the inn if you need a quick place to sleep for a fair price.
Comment from Hotel Management
Jun 27, 2017 by Aron, Hotel Management
Thank you for staying with us, we appreciate your feedback
1 out of 5
by A verified traveler from New Mexico

Worst room ever.

Posted Jun 18, 2017
Pros: Nothing.
Cons: How about starting by renovating the old decrepit room we stayed in. a real shame.
Location: The Grand Canyon, among others.
Old, dated, falling apart. A shame for a hotel in the USA. Price has nothing to do with it. Never Again!
Comment from Hotel Management
Jun 20, 2017 by Aron, Hotel Management
We are sorry that we didn't meet your expectation We appreciate your feedback Thank you