Ratings based on 641 Verified Reviews

3.7 out of 5
75% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 19, 2017
Large king leisure room. Laundry facility was decent. Weird walkway to front desk from part of hotel.
Comment from Hotel Management
Sep 21, 2017 by Danielle O., Hotel Management
Dear Traveler, Thank you for leaving us a review. I am glad you enjoyed our spacious king room. We hope you stay with us again soon. Sincerely, Danielle Olson
3 out of 5
by A verified traveler

Posted Sep 15, 2017
Pros: Hotel staff and housekeepers were very friendly and helpful
Cons: mattresses, shower
Hotel is old and needs updating. Staff very friendly.
Comment from Hotel Management
Sep 18, 2017 by Danielle O., Hotel Management
Dear Traveler, Thank you for leaving us a review. We appreciate your comments and feedback, so we can address these issues and ensure our future guests enjoy their stay. I am happy to hear that our staff was friendly. We hope you stay with us again soon. Sincerely, Danielle Olson
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Hway 89

Posted Sep 12, 2017
Pros: Location
Location: Easy access to highways to the Grand Canyon and southern Utah
Hotel staff was friendly and accommodating. They provided very helpful information to help us find the best parking for our moving van
Comment from Hotel Management
Sep 14, 2017 by Danielle O., Hotel Management
Dear Traveler, We are pleased to hear you enjoyed your stay with us! Thank you for your review. It will be our pleasure to see you again soon! Sincerely, Danielle Olson
4 out of 5
Recommended
for Everyone
by A verified traveler from europe

Posted Sep 12, 2017
Hotel is easy to reach and the dood in the restaurant is good. Breakfast is alsof good, extensieve choice.
Comment from Hotel Management
Sep 12, 2017 by Danielle O., Hotel Management
Dear Christophe, Thank you for leaving us a review. The Northern Pines will be happy to hear of your positive comments. We are glad you enjoyed your stay and we hope you stay with us again soon. Sincerely, Danielle Olson
2 out of 5
by A verified traveler from Montreal

2 star hotel

Posted Aug 26, 2017
Pros: Nothing in particular
Cons: Clean! Clean! Clean!
Location: Flagstaff is a nice place on the way to the Grand Canyon.
This is a 2 start hotel. It smells as soon as you enter the building. There is no breakfast. But parking was sufficient. I do not want to stay in Day's inn anymore.
Comment from Hotel Management
Aug 29, 2017 by Danielle O., Hotel Management
Dear Doris, I am sorry that you did not particularly enjoy your stay with us. We hope you stay with us again in the future for a more delightful stay. Sincerely, Danielle Olson
3 out of 5
by A verified traveler

Posted Aug 24, 2017
The hotel was just okay. The room was clean, however the bathrooms could sure use a face lift. Staying there for just one night was okay and the price was decent.
Comment from Hotel Management
Aug 29, 2017 by Danielle O., Hotel Management
Dear Valued Guest, Thank you for leaving us a review. We appreciate your comments and feedback. We hope you stay with us again soon. Sincerely, Danielle Olson
3 out of 5
by A verified traveler

The smell

Posted Aug 22, 2017
When check into your room. They have an indoor pool. The odor is so strong it stinks up the hall way of chlorine. That was the bad part of the hotel.
Comment from Hotel Management
Aug 29, 2017 by Danielle O., Hotel Management
Dear Traveler, Thank you for leaving us a review. I am sorry about the chlorine odor in the hallway. I hope you enjoyed the rest of your stay with us. Sincerely, Danielle Olson
4 out of 5
Recommended
for Everyone
by A verified traveler from Flagstaff, AZ

Nice motel.

Posted Aug 21, 2017
We had 2 problems. We were on the first floor. The room above us had very squeaky floors. You could hear everybody walking around. Second problem, no fault of the motel, we had very noisy neighbors until midnight.
Comment from Hotel Management
Aug 21, 2017 by Danielle O., Hotel Management
Dear David, Thank you for leaving us a review. I am sorry to hear about your noisy neighbors and if they were any inconvenience to your sleep. I hope you enjoyed the rest of your overall stay and you stay with us again soon! Sincerely, Danielle Olson
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, Il

Nice hotel,good location. Good restaurant

Posted Aug 18, 2017
Pros: good location, good restaurant attached
Location: Grand canyon
good restaurant attached to hotel. good location.nice for grand canyon trip. las vegas not to far away.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas

Posted Aug 17, 2017
Great place to stay. Plenty of eateries nearby as well as shopping areas.