Ratings based on 2,203 Verified Reviews

3.3 out of 5
68% of guests recommend
3.6 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2017
Cons: Breakfast was continental. No eggs, meat or potatoes
Location: Good location on historic Route 66. Goose to Riordan Mansion State Historical Park and NAU
Average hotel. Outside entrances Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Comment from Hotel Management
Nov 13, 2017 by Manager, Hotel Management
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. We hope to someday see you again to enjoy our Hotel and hospitality.
3 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Canada

Posted Nov 4, 2017
The staff were very friendly and the rooms were clean. We were there for one night on our road trip to Palm Springs. Breakfast was included and met our needs .
Comment from Hotel Management
Nov 5, 2017 by Manager, Hotel Management
We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our staff and breakfast. I hope that we will impress you with exemplary service during future visits.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2017
Good experience, clean rooms and decent breakfast
Comment from Hotel Management
Nov 4, 2017 by Manager, Hotel Management
Our primary objective is to provide our guests with a memorable and enjoyable experience; so we thank you for sharing your feedback regarding our breakfast. We appreciate you taking the time to share your experience and for bringing this feedback to our attention.
4 out of 5
Recommended
for Everyone
by A verified traveler from Glendale, AZ

A quiet place at a reasonable price

Posted Oct 30, 2017
We just needed a place to stay after a football game, and this fit our needs. Food places are nearby and it was pretty quiet and off the main road which was nice for us to get a good nights sleep. The price was reasonable too, especially booking just a few days ahead.
Comment from Hotel Management
Nov 1, 2017 by Manager, Hotel Management
On behalf of our entire staff, we thank you for your business and for your comments regarding our price. I hope you will return to enjoy a memorable and exceptional experience.
2 out of 5
by A verified traveler

Posted Oct 30, 2017
First had to some what argue with the staff of what my name was. Person couldn't believe there was 2 people in this world with the same last name. Room was not the room we booked. Had to remake the bed so our heads where at the foot of the bed due to the head of the bed was lower then the foot of the bed.
Comment from Hotel Management
Nov 1, 2017 by Manager, Hotel Management
We do understand that many of our guests have different needs and we try to accommodate those needs to the best of our ability. Thank you for the feedback having to do with our staff and bed. I do hope you'll return so that we can surpass your expectations of service and accommodations.
3 out of 5
Recommended
for Everyone
by A verified traveler

Days Inn Flagstaff AZ Review

Posted Oct 28, 2017
Nice getaway. But the tearing down of the hotel next to it, made it very noisy and dirt from 7am -6pm timeframe.
Comment from Hotel Management
Oct 28, 2017 by Manager, Hotel Management
On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel and feedback regarding the noise you experienced. We hope that you will return at a future date to be impressed by the improvements we have made.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Posted Oct 26, 2017
Cons: more selection for breakfast.
It took a while to find the hotel and we were very tired on arrival. The room was clean, quiet and very comfortable. Our purpose in being there was to rest and travel on. If opportunity permits we will stay there again. Biscuits and gravy might be a good addition to the breakfast menu but we have no complaints.
Comment from Hotel Management
Oct 27, 2017 by Manager, Hotel Management
We appreciate that you've taken the time to share with us regarding our breakfast and room. We hope you'll return in the future to see how we continue to improve our Hotel and hospitality.
1 out of 5
by A verified traveler

Disgusting

Posted Oct 25, 2017
Cons: Clean the rooms
Upon entry into the room it was obvious the bedding was dirty. The bed spread and blankets had not been replaced. I went to the office and asked to have the bedding replaced. While waiting I stripped the beds to find pee stains on the mattress cover. When then head of house keeping arrived I was informed they do not have spare bedding and it could be 4 to 5 hours before they would be replaced. Then the mattress cover was removed to find bugs and dirt under it. At this point I went to the office and asked for my money back and went to a different hotel down the street.
Comment from Hotel Management
Oct 27, 2017 by Manager, Hotel Management
I want to ensure that you know that we take guest comments very seriously. Thank you for the insight regarding your experience with our bed and room. We hope that you will return at a future date to be impressed by the improvements we have made.
3 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Posted Oct 16, 2017
Overall the hotel was nice. Within walking distance for shopping, eating, university business, etc. Nice lobby with plenty of seating to spend time outside of your room as well as a pool and soccer table to play on.
Comment from Hotel Management
Oct 23, 2017 by Manager, Hotel Management
Thank you for your review, your feedback and your comments regarding your stay. Your positive feedback means a lot to us. We strive to provide consistent quality and good value accommodation and it is indeed heartwarming to know that we were able to meet your expectations. It would be wonderful to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Nice hotel

Posted Oct 16, 2017
The room was very spacious and the service was good. The only thing we didn't like was the chemical smell once you enter the room and it wouldn't go away. Also the train is nearby I think so at night we could hear it and it's kind of disturbing.
Comment from Hotel Management
Oct 19, 2017 by Manager, Hotel Management
I regret to discover that you weren't thoroughly impressed with the cleanliness and that you were uncomfortable due to the noise from the train tracks. We are disappointed to hear that we were not able to meet your expectations during your visit at our hotel. We assure you that we will certainly do our best to ensure that your next stay with us will be worthwhile experience.