Ratings based on 687 Verified Reviews

4.1 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel!!

Posted Aug 27, 2017
This is a very nice hotel and the staff was great. My only complaint would be breakfast. Unlike most hotels you have to pay for the same exact breakfast that you get at other hotels. It was still a buffet and it was nothing special at all.
Comment from Hotel Management
Sep 13, 2017 by Guest Services, Hotel Management
So glad you enjoyed your stay. Though breakfast buffet is not included, we do try to change several of the items on the buffet each day to make it more interesting and inviting for longer stay guests.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome!

Posted Aug 27, 2017
Great experience. Friendly staff. Very clean. There was nice gym and a great pool. IT was very relaxing and inviting.
Comment from Hotel Management
Sep 13, 2017 by Guest Services, Hotel Management
So glad you enjoyed!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2017
Awesomeness!! X. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Comment from Hotel Management
Sep 13, 2017 by Guest Services, Hotel Management
Thank you!
2 out of 5
by A verified traveler from Germany

Posted Aug 23, 2017
Our room was located in the 2nd floor. In a wonderful landscape we had a sight of 4 metres until a wall that belonged to the Hotel. The Highway is just in front of the Hotel and in the early morning (3 a. m.) the commercial trains are so noisy that we could not sleep anymore even the windows were closed. We were happy when we left the Hotel very early in the morning.
Comment from Hotel Management
Sep 15, 2017 by Guest Services, Hotel Management
We do apologize that you did not enjoy a restful night during your stay. We do try to accommodate guest view requests whenever possible. Please let us know ahead of time if you have a special request.
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis

Family vacation

Posted Jul 22, 2017
Cons: Would like to see an area to gather and eat food brought in from the outside.
Overall very good. The staff was very helpful and friendly
Comment from Hotel Management
Aug 18, 2017 by Guest Services, Hotel Management
Thank you for choosing DoubleTree for your Family vacation.
5 out of 5
Recommended
for Everyone
by A verified traveler from Scottsdale

Very modern rooms and bathrooms.

Posted Jul 19, 2017
Cons: A brighter desk lamp or lighting over the desk.
clean, quiet and really nice hotel. The junior suite I was in was as nice as any I've ever experienced at any price.
Comment from Hotel Management
Aug 18, 2017 by Guest Services, Hotel Management
Thank you! So glad you liked our new bathrooms!
5 out of 5
by A verified traveler

Posted Jun 23, 2017 on Hotels
Comment from Hotel Management
Jun 27, 2017 by GuestServices, Hotel Management
Thank you for the 5 star rating.
4 out of 5
by Shalvette

Great stay

Posted Jun 21, 2017 on Hotels
Good
Comment from Hotel Management
Jun 27, 2017 by GuestServices, Hotel Management
We appreciate the 4 star review.
5 out of 5
by A verified traveler

Posted Jun 12, 2017 on Hotels
The suite was the perfect size for 3 people. We had 2 in the bedroom, and 1 person in the suite area. Even tho there was no door to the bedroom area, it still seemed private. The bathroom was very modern and spacious. Bed was very comfortable. Overall great stay.
Comment from Hotel Management
Jun 14, 2017 by GuestServices, Hotel Management
So glad you enjoyed your stay with us in our parlor suite!
5 out of 5
Recommended
for Everyone
by A verified traveler from new haven, CT

Nice hotel, short ride to downtown Flagstaff

Posted Jun 11, 2017 on Orbitz
Stayed in preparation for a rafting trip in the Grand Canyon. Room was clean, quiet and comfortable. They don't have an airport shuttle but will arrange free can transportation. Staff was very friendly and helpful.
Comment from Hotel Management
Jun 27, 2017 by Guest Services, Hotel Management
Thank you for your feedback. We hope you enjoyed your rafting adventure!