Ratings based on 1,142 Verified Reviews

2.9 out of 5
52% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted May 21, 2018
All was great except for breakfast. All carbs, no protein. As a diabetic, i hoped for egg or sausage, but only cereal, waffle and oatmeal. I had to go to a restaurant for protein.
Comment from Hotel Management
May 21, 2018 by Manager, Hotel Management
We appreciate that you've taken the time to share with us regarding our breakfast. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
3 out of 5
by A verified traveler

Posted May 19, 2018
Comment from Hotel Management
May 19, 2018 by Manager, Hotel Management
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
2 out of 5
by A verified traveler from Tucson

Posted May 12, 2018
Just state the total price you want / need for the room. The utility surcharge, or expedia booking fee ( it was explained multiple things, non of which made sense) per person charged after the fact, I consider dishonest. Every business could play this game and I'm glad they don't. It's my policy to never repeat business with places that do and that goes for this hotel.
Comment from Hotel Management
May 12, 2018 by Manager, Hotel Management
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
4 out of 5
by A verified traveler

Posted May 11, 2018
Comment from Hotel Management
May 11, 2018 by Manager, Hotel Management
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.
1 out of 5
by A verified traveler from Flagstaff Az

Posted May 9, 2018
Smelly room Sink drain problem There was tissue in toilet
Comment from Hotel Management
May 9, 2018 by Manager, Hotel Management
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our room and toilet. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2018
Pros: Location and reasonable cost.
Location: I went to the Grand Canyon from there.
I went there .I slept there I had breakfast there .
Comment from Hotel Management
Apr 14, 2018 by Manager, Hotel Management
It means so much to have earned your business. We appreciate the feedback regarding our breakfast. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
3 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Not very friendly & beds uncomfortable!

Posted Mar 19, 2018
The staff wasn't friendly at all, not a smile, greeting, anything! The beds were hard as rocks making it difficult to sleep at all.
Comment from Hotel Management
Mar 20, 2018 by Manager, Hotel Management
We can't thank you enough for sharing your feedback with regards to our staff. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from Scottsdale, AZ

Nice hotel

Posted Mar 5, 2018
Decent hotel. Staff was nice and morning breakfast was good.
Comment from Hotel Management
Mar 5, 2018 by Manager, Hotel Management
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!
5 out of 5
by A verified traveler

Super convenient

Posted Jan 9, 2018 on Hotels
Rooms clean & modern, microwave, refrigerator, tv, great breakfast and excellent attention at front desk: always helping with an smile
Comment from Hotel Management
Jan 9, 2018 by Howard Johnson University, Hotel Management
Thank you for your feed back and taking time to send us your experience. We appreciate you staying with us! Hope to see you near future soon. Have A Nice Day!
4 out of 5
by A verified traveler

Nice Stopping Place

Posted Jan 8, 2018 on Hotels
It was a nice place to just spend the night on the way from California to Colorado. It was not fancy, but the condition was good and the price more than fair.
Comment from Hotel Management
Jan 9, 2018 by Manager, Hotel Management
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our price. Your voice is very valuable to us and we hope you will return to experience the improvements that we are continuously making.