Ratings based on 548 Verified Reviews

2.6 out of 5
37% of guests recommend
3.0 Room cleanliness
2.7 Service & staff
2.6 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from B

Deceiving

Posted Jul 9, 2017
Not what we expected at all. Workers were rude and unhelpful. Very uncomfortable stay.
Comment from Hotel Management
Jul 21, 2017 by Manager, Hotel Management
Please accept our sincerest apology for such experience you encountered when staying with us.We will conduct a thorough investigation on the claim you mentioned and assure you that we are taking necessary actions so that it will not happen again.We appreciate you for choosing to stay in our hotel and we hope you return to show you a far better experience.
1 out of 5
by A verified traveler from AZ

Downtown Hotel, but good for one night

Posted Jun 28, 2017
Don't get me wrong. If you need a quick sleeping place along your journey, this one is not the worst. If how ever you are looking for space, comfort, cleaner atmosphere and room. And internet that works at night.. well this probably isn't the place you want to stay at for the night. Be warned the pictures make the room look nice, but it is quite small (foot between the door and the bed) unlike what the pictures show.
Comment from Hotel Management
Jul 4, 2017 by Manager, Hotel Management
We strive to give you the best service at the best value though we feel sorry because it is not the impression we left you with.Rest assured that all issue that is mentioned will be address as quickly as possible.We hope you will consider staying with us again to show you a far batter experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 30, 2017
It was nice for the price, I'd stay again. Very friendly staff and in the heart of downtown.
Comment from Hotel Management
Jun 3, 2017 by Manager, Hotel Management
It's good to hear from you and we greatly appreciate that you've taken the time to share your high rating at our hotel! We appreciate your acknowledgment of the efforts of our staff to make you feel at home,friendly and hospitable.It means a lot to hear from guests who are satisfied with all of our services and accommodation.We look forward to serving you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to train station

Posted May 29, 2017
Pros: Aside from the awesome beds and shower, there was a refrigerator to keep our food items from our cooler.
Location: We loved Flagstaff We would highly recommend breakfast or lunch at the Toasted Owl. There are also some good microbreweries within walking distance.
This hotel was close to the train station and was convenient to check out in the middle of the night. The shower was awesome and the bed was comfortable.
Comment from Hotel Management
Jun 1, 2017 by Manager, Hotel Management
Thank you for sharing the details about your recent visit here at Rodeway Inn Downtown Flagstaff. Lovely to hear that we were able to suffice your accommodation needs, we will make certain your next visit will be another fine experience. Kind regards.
3 out of 5
Recommended
for Everyone
by A verified traveler from phoenix, az

For the prices and location is works.

Posted May 21, 2017 on Orbitz
You're bathroom is partly in the sleeping area and your "kitchen" is also the clothes closet. Other than those odd things it's your run of the kill budget motel. Great location for having fun in the downtown area and stumbling back to the motel after. Staff is super firneldy and helpful.
Comment from Hotel Management
May 26, 2017 by JD, Hotel Management
Thank you for staying with us! We are so glad that you found our staff friendly and helpful. We are glad you enjoyed your stay at our hotel and have taken measures to fix the things mentioned. Thank you for your stay and hope to see you again next time you are in Flagstaff.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 19, 2017 on Hotels
3 out of 5
by A verified traveler

Okay place to stay

Posted May 17, 2017 on Hotels
The area was good for the concert where we were attending. The desk lady was rude and not that helpful. Overall, it was okay for a one night stay.
1 out of 5
by A verified traveler from Phoenix, AZ

The room smelled badly of urine.

Posted May 17, 2017
Title says it all. I didn't try to get a better room because by the looks of the hotel, it didn't seem like a room change would have been any better. I guess it's my fault for booking late. I just wish expedia would do a better job of filtering out these bad hotels. This place has a bad reputation according to the locals. Staff was very friendly and nice.
Comment from Hotel Management
Jul 30, 2017 by Manager, Hotel Management
Thank you for your comments. We do apologize for the disturbance of your rest and for bringing this matter to our attention. We assure you that we are correcting this issue for improved convenience in future visits.
1 out of 5
by A verified traveler

Posted May 13, 2017
Horrible.Horrible. Horrible. Horrible.Horrible. Horrible. Horrible. Horrible. Horrible.
Comment from Hotel Management
May 21, 2017 by Manager, Hotel Management
We strive to give you the best service at the best value though we feel sorry because it is not the impression we left you with.I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience.
1 out of 5
by A verified traveler

Stay away from here.

Posted Apr 30, 2017
They gave a key to our room to another person. All of us very embarrassed.
Comment from Hotel Management
May 12, 2017 by Manager, Hotel Management
I am very sorry for the setback you experienced. Your feedback will be called to the attention of our front desk to ensure this same issue is avoided moving forward. We hope to have the opportunity of serving you again. Kind regards.