Ratings based on 781 Verified Reviews

3.3 out of 5
65% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Prescott AZ

Fine Hotel

Posted Jul 5, 2017
Pros: not too crowded
Cons: better coffee, better breakfast, better room AC
Location: Not quite close enough to walk downtown, and the area was a little sketchy.
Fine Hotel just not great. Breakfast was sparse. AC was not powerful enough to cool the whole room. Loud trains, but actually you get used to that.
Comment from Hotel Management
Jul 5, 2017 by GM., Hotel Management
Thank you guest for your review. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
3 out of 5
by A verified traveler from LA

Best thing are the photos. Actual room not ok.

Posted Jul 4, 2017
Pubes in the tub, way too much light coming through the window, trains pass by the entire night, funky and noisy AC. You won't sleep well. This should cost 1/4 the price.
Comment from Hotel Management
Jul 6, 2017 by GM., Hotel Management
Thank you guest for your review. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Did the job. Place to sleep that was clean.

Posted Jun 15, 2017
Hotels in flagstaff were booked up for some conference so we booked the best option available which was the travelodge. We were pretty skeptical but it turned out to be a decent place to sleep for the night. Small hotel w convenient parking and most importantly the room was clean and tidy. Very dated in our opinion, but still well kept. Would stay there again if we needed a place to stay for the night on a road trip.
Comment from Hotel Management
Jun 16, 2017 by GM., Hotel Management
Thank you Guest for taking time to give us your feedback we truly appreciate it. We are happy to know you enjoyed yore recent stay with us. We welcome you back the next time you are in Flagstaff AZ.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to downtown

Posted Jun 3, 2017
Good location. The housekeepers did a good job cleaning the room. We were on the bottom floor and people upstairs were pretty noisy. Prefer upper level next time. Fridge did not work well, but the freezer did. Train tracks rather close to the hotel so if you are lite sleeper you will hear the train whistles. All in all good for the location.
Comment from Hotel Management
Jun 5, 2017 by Bina P., Hotel Management
Thank you guest for taking time to give us your feedback we truly appreciate it. I apologies for the issues you had with your room we will have maintenance look into it. We are happy to know you enjoyed our clean room. Hope to see you again when you visit Northern Arizona.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Review

Posted May 31, 2017
Clean room and bathroom. No bathtub, only a 2-person shower. Pillows: there were no thin pillows for sleeping on the back, which affected my sleep. The room had a functioning microwave and a fridge. Breakfast: cereal, instant cereal, milk, yogurt, bread, butter, jam, muffins, coffee, and 2 juices (an awful oj, and a good apple juice). They don't serve cream cheese, so I recommend you bringing if you want to enjoy a more filling breakfast.
Comment from Hotel Management
May 31, 2017 by Bina P., Hotel Management
Thank you Judy for taking time to give us your feedback it is very important to us. We are happy to know that you enjoyed your recent stay with us. Hope to see you again when you visit Flagstaff AZ.
1 out of 5
by A verified traveler

Anthony Armenta and Family rate this lousy hotel

Posted May 15, 2017
Pros: nothing
Cons: correct what my family and I experienced
Location: ok
TraveLodge 2918 E Route 66,Flagstaff Az, room 118. I requested handicap bedroom, two kind size beds and didn't get either one, only request was bottom floor room. I called traveloge a few days before going up to flagstaff and they told me everything was set as I requested. The bathroom floor was uneven I thought I was going to fall in, the rug was stained and the room smelled of mold. I have nothing but low rating for this hotel and I wouldn't recommend to any traveler.
Comment from Hotel Management
May 17, 2017 by Bina P., Hotel Management
Thank you Anthony for your feedback. I apologies for the inconvenience you had during your recent stay with us. We did run into unexpected maintenance issue to the handicap 2 queen beds room that you had reserved. Our front desk staff was unable to get hold of you that morning to inform you about the room issue. Again I apologies for the inconvenience. Hope you have a great day!
3 out of 5
by A verified traveler

The hotel was good to what we needed

Posted May 5, 2017
The night person at the desk was nice.the cleaning service was not ,told them to come back in a hr.to clean the room,but when we came back the room wasn't clean,and No clean towels.so was not happy.
Comment from Hotel Management
May 17, 2017 by Bina P., Hotel Management
Thank you Guest for taking time to give us your feedback it is very important to us. Our goal is for every guest to have a great stay with us. I am so sorry that your stay was less than perfect. I apologize for any inconvenience you experienced during your stay
4 out of 5
Recommended
for Everyone
by A verified traveler from Az

Posted May 2, 2017
Rooms looked recently redone. Very nice and clean. I would have given 5 stars but didn't go to breakfast due to having to leave to early.
Comment from Hotel Management
May 2, 2017 by Bina P., Hotel Management
Thank you Dana we appreciate you taking time to give us your feedback. We are thrilled to hear your recent stay with us was enjoyable. Hope to see you again in future.
4 out of 5
by Jean

Posted Apr 27, 2017 on Hotels
Comment from Hotel Management
Apr 29, 2017 by Bina, Hotel Management
Thank you Jean,We appreciate you taking time to give us your feedback. We are happy to know you enjoyed your recent stay with us. Hope you have a great day!
3 out of 5
by Ashley

Quick Night

Posted Apr 24, 2017 on Hotels
It's was okay for a quick nights sleep but it's right next to the train tracks if your a light sleeper FYI.
Comment from Hotel Management
Apr 27, 2017 by Bina, Hotel Management
Thank you Ashley for your feedback. Despite the train fact in flagstaff we are happy to know you enjoyed your stay with us. Hope to see you again in future.