Reception

Reviews of Hotel La Royale

2 out of 5
Hotel La Royale
Martelarenplein 6, Leuven

Reviews

7.6

Good

Rating 10 - Excellent. 57 out of 283 reviews" "
Rating 8 - Good. 125 out of 283 reviews" "
Rating 6 - Okay. 75 out of 283 reviews" "
Rating 4 - Poor. 20 out of 283 reviews" "
Rating 2 - Terrible. 6 out of 283 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old hotel, although clean and all worked well. A great stay for the money. Across the road from the railway station, and about a 15 minute walk to the old town. A good breakfast, good shower, no safe in the room.
Stayed 2 nights in Dec 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean and comfortable rooms. Right near the train and bus complex. Easy walking to the great restaurants and shops in Leuven. Very safe area. The train is 15 minutes to Brussels airport. So convenient. Have stayed at the Royale three times so far. Excellent. Nice breakfast buffet. Restaurant on premises.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for concerts
Perfect location close to the train station and Het Depot
Stayed 2 nights in Sep 2023

10/10 Excellent

Ronald

Stayed 1 night in Sep 2023
Response from kane on Sep 30, 2023
Thank you to take the time to give a review. See you again in future :)

8/10 Good

Janine Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this property overall. The room was small but that didn’t matter as we were not there to spend much time in the room. It was a very clean property with breakfast included which was delicious. The 2 points that I’d say did not meet our expectations would be the pillows as the 2 they provided were very small and did not provide the support we were used to and the unavailability of a fan from the hotel. Due to the buildings age it didn’t have any air conditioning which was understandable but the window did not provide any air circulation and the hotel did not have fans available so we had to go buy one or we would not have slept. Now that is a personal preference so it’s not the hotels fault. Overall we would stay there again, the patio options are endless in the area and the train is extremely close for easy access to anywhere you want to go.
Stayed 6 nights in Aug 2023

8/10 Good

Clive

Liked: Cleanliness, staff & service
Good location opposite main public transport links and underground car park. Easy walk to town centre and restaurants. Good breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, room comfort
Done the job like it was meant too very close to train station , friendly staff , just could do with a bit of a revamp ?? But would definitely stay there again
Stayed 1 night in Jul 2023

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near the train station. Very good staff front desk. Comfortable room. Was getting hot and open windows was a bit noisy. Staff were buying fans for the rooms which would be great.
Stayed 1 night in Jun 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Apr 2023
Response from Steffi on Jun 8, 2023
Thank you for your review. We appreciate it very much.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Hotel team very accommodating and helpful. Location near train and shopping area. We’ll always return and stay in this hotel.
Stayed 4 nights in Apr 2023
Response from Steffi on Jun 8, 2023
Thank you for your review. We appreciate it very much.

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023
Response from kane on Feb 18, 2023
Thank you very much!Hope to welcome you in future again :)Kind regards,Kane

4/10 Poor

peter

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Dean

Stayed 1 night in Sep 2022

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a typical European hotel, smaller rooms, but kept up nicely. Staff at reception, housekeeping, breakfast and bar/restaurant were excellent, friendly and helpful. Location in Leuven is fantastic. You can walk everywhere from the hotel within 20 minutes. Very convenient to train station and taxi stand if needed. Restaurants and very close. A very nice 10 day visit.
Stayed 8 nights in Sep 2022

10/10 Excellent

Johannes

Stayed 1 night in May 2022
Response from La Royale team on Jun 27, 2022
Thank you for your review.

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical building. Open air Windows. Nice breakfast. Great staff. Topical European hotel room. Small, but clean and functional
Stayed 1 night in Apr 2022
Response from la Royale team on Jun 27, 2022
La Royale hotel in Leuven thanks you for your nice review.

6/10 Okay

A.

Disliked: Cleanliness
Great location
Great location, opposite the train station. Terrible smell from the reception to the hallway and corridors, otherwise it one of best value for money
Stayed 1 night in Mar 2022

10/10 Excellent

MARÍA FRANCISCA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for a good price, including nice breakfast, staff very friendly, very convenient location. I felt very comfortable .
Stayed 8 nights in Feb 2022

8/10 Good

Jennifer

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2022

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small cozy room, met our needs for the trip. Had a very nice selection of breakfast items. Right across the street from the train station.
Stayed 1 night in Nov 2019

10/10 Excellent

Sean, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple and clean hotel with very good breakfast. I had a very small room but it was very well priced. Great location.
Stayed 1 night in Oct 2019

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2019

4/10 Poor

Rosemary

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very poor
This hotel is very overpriced. There is no a.c.so you need to keep the window open,even the room is still too hot.The room is very basic-like a student room from the 1980's. Wi-Fi was terrible. Then to top everything off there was work going on in the hotel so the banging started at 7:30 !
Stayed 3 nights in Jul 2019
Response from La Royale team on Jul 8, 2019
Dear Rosemary, Thank you for your feedback. We are sorry you've had a bad experience in our hotel. Unfortunately the works were needed for ensuring the hotel is safe in case of breaking out a fire. Hope despite your feelings about our hotel you still had a great time visiting Leuven. Kind regards, La Royale team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from La Royale Team on Jul 5, 2019
Hartelijk dank voor uw beoordeling en feedback!

10/10 Excellent

Dipen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Great location. Great service
Stayed 1 night in Jun 2019
Response from La Royale team on Jul 10, 2019
Thank you so much for your feedback!

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Please Avoid this property. The two good things about this hotel is that its right across from the train station and they let me check in 3 hours before the stated check in time. Otherwise, the hotel has no air conditioning or fan, and worse yet - there were flies in the room. Not 1 or 2, but an infestation. They also had limited toiletries or amenities. Just skip this hotel.
Stayed 1 night in Jun 2019

8/10 Good

Karel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Nice hotel
Solid hotel.
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Great location, friendly and helpful staff. The rooms are very spartan and the walls are paper thin. It’s a lively neighborhood, so invasive noise well into the night.
Stayed 1 night in Mar 2019

4/10 Poor

Henriette

Liked: Cleanliness
I'm disappointed...
Sorry to say - The rooms what NOT at all like the ones on the website. It was clean yes, but I would like to receive what I'm paying for.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good location near Leuven station. Breakfast was good. Rooms very small and noisy. Towels too small to comfortly wrap around an average adult. Arrived at 10pm. A restaurant is attached to the hotel, they were open to check people in but could not serve me any food. A struggle to find anything open to eat after 10.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice room and a good breakfast, would happily stay here again.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overprized, needs refurbishing
This hotel is overprized. For a tiny single room couple of squaremeters you have to pay more than 90 euros a night! It is worth half of that. The place needs urgent refurbishing. Images of the singleroom are not visible on the website, it is cheating.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the trainstation, walkingdistsnce from the city centre
Stayed 1 night in Oct 2018

8/10 Good

Mrs s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice weekend break
Nice hotel in an excellent location, within easy walking distance to all amenities, very helpful receptionist who give us a lot of useful information and directed us to a cheap car park. Nice bar and restaurant.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Good hotel in great location
Good, clean hotel. Location is excellent right next to the train station and the beginning of Bogardenstraat. Rooms are a good size with a comfortable set of amenities.
Stayed 1 night in Aug 2018

8/10 Good

Jan

Liked: Cleanliness, staff & service, room comfort
Good stay
Decent stay, but there was no air con so it was very hot in the room, even during the night with the windows open (it was very noisy!). The room was a bit tight with way too many doors. The breakfast was amazing! Bread was fresh and there was fruit, cereal and hot food as well. The reception was nice and the location was convenient.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Royale
Very good value for money with an excellent breakfast.Location could not have been better. Rooms a little tired and would benefit from refurbishment.We will stay again

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to the train station and a short walk from the centre of town. Staff were friendly. Breakfast was quite good but the breakfast room was too small for the number of people. Patchy wifi.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is really nice and the staff was very very kind.
Stayed 1 night in Mar 2018

8/10 Good

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
This is a really great hotel in a fantastic location. It was very clean and staff were very accommodating.

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great for railway travellers
Very conveniant placed hotel for railway travellers. We had a room with a magnificent view over the plaza. Very good breakfast. Only minus was a cold bathroom.
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
WiFi, bed and shower were bad
Taking a hot shower did not excist! WiFi I had to waait like two minutes to open a website! I directly change to 4g! My back was hurting the next morning... Staf was Really good at the front desk.
Stayed 1 night in Dec 2017

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2017

6/10 Okay

john, scotland

Liked: Cleanliness, staff & service
Disliked: Room comfort
SEVERAL NIGHTS
Breakfast great and nice room, staff v helpful, room tiny and a small window looking over a depressing and dirt lightwell
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is basic but clean. I would have liked another mirror in my room, a bit more lighting, thicker towels and net curtains. Our room was a bit noisy as the hotel is on a road. Burt and the other staff were brilliant. Breakfast was good too - nice selection and Prosecco available if you wanted! The restaurant is really good too.
Stayed 3 nights in Aug 2017