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Reviews of Hotel Malon

2 out of 5
Hotel Malon
Martelarenplein 15, Leuven

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 98 reviews" "
Rating 8 - Good. 51 out of 98 reviews" "
Rating 6 - Okay. 17 out of 98 reviews" "
Rating 4 - Poor. 5 out of 98 reviews" "
Rating 2 - Terrible. 3 out of 98 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location hotel, 1 minutes walk from the Bus and Train terminal. Located in a busy square of bars and restaurants. Good selection of food for breakfast. Friendly staff, clean rooms and bathrooms. Definitely recommend staying!!
Stayed 4 nights in Apr 2023

6/10 Okay

Albert

Traveled with group, Business traveler
Disliked: Property conditions & facilities
We attended for a conference and the hotel is very convenient just opposite the train station and the bus station. The room was ok size wise and clean. There no available plugs to charge the phone, we had to disconnect the table lamps. The breakfast is ok if you are not fussy with your food. In the last night of our stay there was a power cut at the floor level where we have been. Although they were aware of this, nobody came to fix the problem before we left the hotel. So no much light to see around. Dear Hotel manager, please clean the stair well carpet, it is in a bad state.
Stayed 3 nights in Apr 2023

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit difficult to find, but other than that the location is great. Clean rooms, friendly staff. They helped us find inexpensive parking. Great breakfast too!
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a Cafe downstairs which is very convenient. Also, having a breakfast included helps kick off your day a nice quick pace. If you come by rail the hotel is right across the street from the train station. Wonderful location.
Stayed 2 nights in Mar 2019

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and convenient spot in Leuven
Stayed 4 nights in Jan 2019

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel in the heart of town. Close to shops and restaurants.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Hotel strategically located inside Leuven
I checked in with heavy and cumbersome luggage (>20kg) in a tiny lobby. There was no lift (the clerk apologised for that), so I carried it myself to the 2nd floor using a long, narrow staircase. The room was spacious, with enough storage for clothes and other items. The safe did not look reliable so I preferred not to use it, and carry money and valuables with me at any time. I found the room a little bit noisy in the evening up to 11pm (honestly, slamming doors is not really acceptable in a hotel !), but to be honest, I had a good sleep in general. The bathroom was fairly well maintained with a nice shower. The breakfast was really my favorite part with plenty of choice. The breakfast service (until 10am on weekdays, 10.30am on weekends) was outstanding and welcoming. I spent a total of 10 days without any issues, and found Leuven a very attractive town.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel, nice breakfast
The hotel lobby closes around 2200h, with only one set of keys for front door and room, not good if one of you wants clubbing while the other person wants to go to bed.

10/10 Excellent

Christopher, Burlingame. Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel service. Very clean room
Great service. Very clean room. Great breakfast. Quick checkin. Very accommodating to my schedule

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality - Great value!
Great location, nice furnishings and good level of customer service. Really good value.

8/10 Good

Trevor, Huntingdon

Liked: Cleanliness, room comfort
Hotel Malon
I have stayed here before as it is convenient for me. it does annoy me that there are no coffe/tea making facilities especially as the restaurant often closes early. The other thing is that every time I have been I ask for an Iron - which they do supply - but they do not have an ironing board which makes it very difficult. If you have problems climbing stairs I would not recommend this place either. Having said that it is ideally located across from the bus and train stations and there are plenty of bars and take aways in the area.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The location is noisy at night, but the hotel is OK in total.

8/10 Good

Chris, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for the price
The location was great for the price. The room was clean and convenient. As pointed out with other comments, as my room was located on the square, it was quite noisy. This was really the only negative point about my stay. I would definitely stay in this hotel again if I was ever in Leuven again.

10/10 Excellent

Anne, Hawick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
We were on the top floor, very quiet. The room was spacious and clean. The staff were very efficient and very friendly. The only thing I would say was that if you had a disability, there is no lift. Very close to the centre of town.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to travel leuven
No lift

6/10 Okay

It consultant , london

Liked: Cleanliness, staff & service
Convenient hotel but a bit noisy
Stayed for 2 nights on business. Music loud in the bar next door till 1am and banging noises from the room next door. Very hot in the room and no way to control the temperature. Bed was comfy and facilities decent. Basic but nice breakfast. average hotel ok if 60 to 70 euros a night wouldn't spend more.

8/10 Good

John O, FLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Great. Solid breakfast. Fast Internet for streaming. Comfortable and clean

8/10 Good

Dave M., Lansing, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cafe/Bar Hotel directly opposite train station
The hotel sits right on top of the Brasserie de la Gare on the large plaza in front of the train station. Enter through the cafe or by a small door next to the cafe -- the cafe staff takes care of check-in. No elevator, so be prepared to use the stairs. I had a room on the first floor that faced the plaza, very clean with a modern bathroom. Had to keep the window closed on Friday and Saturday night due to street noise from clubers. Good value for money, old-school hotel.

10/10 Excellent

Lalit, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for an overnight stay
Good location, Clean rooms and healthy breakfast.

10/10 Excellent

withheld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel option near train station
Conveniently located just across from the train station. The staff waited up for my late arrival and were helpful throughout my stay. One thing to be aware of is the hotel does not have an elevator - so guests with lots of luggage should try and request a lower floor room. Excellent breakfast also.

6/10 Okay

HAM, Gelderland NL

Liked: Cleanliness, room comfort
Hotel Malon Leuven Centraal
The Hotel is really located in a central position. 50m accross the Railway station. 1000 meters from the city centre. 800 meters from the main street for a la carte restaurants, but in direct area also Grand cafes & more simple restaurants. Room was okay. Price little high compared to other possibilities in the city. Hotel entree via the cafe/bar at ground level was a little chabby. Staff however is friendly and breakfast (incl.) okay.

8/10 Good

Lizzie, London

Liked: Cleanliness, room comfort
Good value for a short stay
The hotel is a few yards from the station and the old town, so is convenient for seeing central Leuven. We arrived by car and had not been told that there would be a hefty charge for parking in the underground public car park. There is no hotel concession, and nowhere to unload bags at the hotel. Our room was on the second floor with no lift, but hotel staff did help with the bags on arrival and departure. The hotel facilities are non-existent and the stairs to the rooms very steep with stained carpet. However, to make up for this, the room was newly refurbished with contemporary fittings and the bed was large and comfortable. The bathroom was large and the whole room was spotlessly clean. The breakfast included was the biggest surprise - self service but with a large variety of items to choose from, and all fresh and tasty. The service was very attentive. The hotel is over a restaurant on the station square so well placed for snacks and meals if you don't want to go far. It was quite noisy at night but you expect that for such a central location. So although we had to pay for parking, the generous breakfast made up for this irritation, and the room was excellent. I would recommend the hotel for a short stay and a convenient place for exploring Leuven by foot.

8/10 Good

Klemend

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto ok
Stayed 1 night in Nov 2023

8/10 Good

Joost

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn hotel voor een fijne prijs al kunnen er nog een paar dingetjes verbeterd worden op de kamer. Denk aan een kapstok, extra stopcontacten en een beter geïnstalleerd haakje voor de handdoeken. Deze laatste viel namelijk naar beneden.
Stayed 1 night in Mar 2023

6/10 Okay

Paschasius, AMSTELVEEN

Traveled with partner
Liked: Staff & service, property conditions & facilities
Goed verblijf op prima lokatie, vriendelijk personeel goede basis voorzieningen en beetje geluidsoverlast van verkeer in tunnel. Aanbevolen voor kort verblijf
Stayed 2 nights in Feb 2023

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
prima hotel en fijne mensen
Stayed 2 nights in Nov 2022

10/10 Excellent

Wim

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Aanrader voor overnachting dicht bij UU Leuven. Propere kamers en zeer goed ontbijt. Aandachtspunt: geen lift. Vriendelijk personeel
Stayed 1 night in Nov 2022

8/10 Good

Wim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vriendelijk personeel. Zeer goed ontbijt. Ondergrondse parking aan hotel. Kamer aan de kant van station veel lawaai. Volgende week logeer ik terug in hotel maar neem kamer op hoger verdiep dan is er geen lawaai.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Convenient for rail travellers
Good location near Leuven railway station. Not optimal when traveling by car given limited parking availability in the vicinity of the hotel (only paid underground parking available). The hotel entrance isn't the most welcoming, but the rooms are okay and clean. Noise from the pub terrace may be disturbing in summer.
Stayed 3 nights in Jun 2022
Response from Lokendra on Jun 11, 2022
Thanks.

10/10 Excellent

Michiel

Liked: Staff & service, room comfort
Gemiddeld
Een deur van de douchecabine was kapot, en was dat zo te zien al een tijdje. Zeer gehorig, veel geluid van naast- en bovengelegen kamers. Gastvrij personeel.
Stayed 2 nights in Dec 2021
Response from Lokendra on Dec 9, 2021
Dear Sir Thank you so much. Hotel Malon Team.

8/10 Good

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
De locatie is top. Parkeren kan onder het hotel. We hebben op het terras heerlijk gegeten zowel ‘s avonds als ‘s ochtends. De bediening is heel goed en attent.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ontbijt was pas om 9:00 te laat voor mij om gebruik van te kunnen maken
Stayed 1 night in Jul 2020

4/10 Poor

Jean

Réflexion
Hôtel bien situé mais bruyant:3me niveau par escalier très escarpé n est pas mentionné que l hôtel est sans ascenseur!! Placés au dernier niveau haut...bruit toute la nuit de l extérieur vibration sur les pavés des bus et voiture de l intérieur voix forts claquement de porte odeurs de cigarette et personnes en état d hebriete cela fait beaucoup un même soir!!..petit déjeuner correct cependant le bar restaurant et l hôtel sont joints même si pas sur le même plan..le petit déjeuner est dans une salle commune avec les clients de passage...le matin au lever plutôt gênant...non recommandé pour des personnes cherchant le repos ou un confort supérieur...hôtel à reprendre en insonorisation personnel aimable qui s efforcé de bien accueillir et d être à l écoute mais l outil doit être remis aux normes actuels dans un quartier de la gare qui est intéressant par son contraste modernité architecturale travaux gigantesques que la ville y mène et place monument avenue et anciens immeubles formant un tout charmant et singulier...
Stayed 2 nights in Feb 2020

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed hotel
Was goed, een zeer goede locatie en vriendelijke mensen
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Net hotel op een centrale ligging. Goede prijs/kwaliteit verhouding.
Stayed 1 night in Jan 2020

10/10 Excellent

Majdi

Stayed 1 night in Dec 2019

2/10 Terrible

imen

Business traveler
Disliked: Property conditions & facilities, room comfort
never again
chmabre très bruytante, bruit de fond dans la chambre (probablement un problème avec le chauffage) et abscence totale d'isolement (on entend tout les mouvements et les bruits des chamrbes voisines)
Stayed 1 night in Nov 2019

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideaal gelegen dichtbij het station.
Ideaal gelegen dichtbij station.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
near bus station and train station, until 12.00 in the evening, the voices from street may disturb, but from 12 to 7, all good and good to sleep. narrow stairs, normal person will climb, but old and heavy maybe not. nor disabled. I liked the place.
Stayed 3 nights in Sep 2019

4/10 Poor

Szilárd

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

PIERRE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
désolant, lamentable, non recommandable...
Madame, Monsieur, J'étais arrivé vendredi 23 aout 2019 vers 18h00, accompagné de mon épouse. J'animais une conférence samedi 24 aout à partir de 10h00, jusqu'à 14h00. Je n'ai pas dormi de la nuit : chambre étouffante et sans climatisation, confort spartiate. Bruit assourdissant à l'extérieur aux terrasses situées au pied de l'hôtel MALON, le vendredi 21h00 jusqu' à 5h30 du matin le samedi.. Eveillé toute la nuit suite aux échanges verbaux, accompagnés d'une musique assourdissante mesuré à 84 décibels.... J'ai déposé une plainte à la police, samedi à 11h00 qui a reconnu que le quartier connaissait une vie nocturne incompatible avec les personnes désirant dormir la NUIT... Par conséquent, j'ai annulé ma réunion, étant dans l'incapacité de tenir raisonnablement l'ordre du jour de la conférence. Le public a bien compris mes ennuis. Il était fort déçu et navré de ce contre temps indépendant de ma volonté..... Ayant réservé ma chambre pour deux nuits, à MALON, j'ai quitté l'hôtel dès le samedi matin alors que les deux nuits ont été facturées. En compensation, je vous demande d'intervenir avec vigueur et efficacité ; < obtenir le remboursement intégral ainsi qu'un dédommagement couvrant les frais de taxi METZ ( France) à LOUVAIN ( Belgique) aller et retour soit 650 Km... Restant à votre écoute, je vous remercie d'avoir bien voulu "m'auditer".. Salutations distinguées. Pierre LORMANT 64 rue de Pouilly 57000 METZ / pierre.lormant57@orange.fr / 06 80 37 37 15
Stayed 2 nights in Aug 2019

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Amenities, property conditions & facilities
Goede uitvalsbasis om Leuven te bezoeken. Het ontbijt was prima. Grote kamer. Wel een beetje warm.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

古いですが安いです。
Stayed 2 nights in Jun 2019

8/10 Good

leen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
verzorgde kamer, netjes, propere badkamer, door de warme geslapen met open raam maar tamelijk veel lawaai van het Martelarenplein
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Nice hotel. Visit same place several times
Stayed 1 night in Jun 2019