Ratings based on 29 Verified Reviews

4.3 out of 5
100% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Room was clean and the staff were helpful

Posted Jan 5, 2016
I was able to check in a little early with no fuss and they booked me a taxi quickly when I asked. Prefect for a short one night stay.
Comment from Hotel Management
Jan 6, 2016 by Tineke de Wit, Hotel Management
Dear Danielle, Thank you very much for staying with us. We work hard to make our guests happy and appreciate your feedback! With kind regards, Tineke de Wit General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Great Hotel next to train station

Posted Oct 20, 2015
Pros: Breakfast, staff and condition of facilities.
Location: Must take the short walk to town centre and university library. Hotel is 16 minutes from Brussels Airport.
Arrived early and cheerfully given my room by friendly staff. Room was excellent with every possible accomodation. Breakfast was outstanding with too many good choices. Hotel was ten minute walk to the center of town. Next time I visit the Brussels area this will be my hotel of choice.
Comment from Hotel Management
Oct 27, 2015 by Tineke de Wit, Hotel Management
Dear Rob, thank you very much for your friendly and positive feedback! This is really very much appreciated. We hope to may welcome you soon back again! With kind regards, Tineke de Wit General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from oakville, ont

Good modern hotel

Posted Sep 13, 2015
This was a very modern efficient hotel. Room was large, with comfortable beds and nice washroom. Location is great, right beside the train station and within walking distance to Center of leuven. Buffet breakfast was excellent. Staff was very helpful to the point of printing out a train schedule for me. A very enjoyable stay.
Comment from Hotel Management
Sep 15, 2015 by Tineke de Wit, Hotel Management
Dear Jeff, Thank you very much for you positive review! I'm very pleased to read that you have enjoyed your stay with us in Leuven so much! I sincerely hope you will visit us soon again! With kind regards, Tineke de Wit General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Mansfielf Nottinghamshire England

Close to train station

Posted Aug 8, 2015
Pros: It's location is right next to the train station
Cons: Have mobility problem was put on the 4th floor unable to use vast amounts of stairs Would have felt more secure on ground floor if evacuated
Please make sure you have breakfast included in your stay prior to booking, we thought we had bed and breakfast, we didn't realise that our stay was room only, please check this. I think the hotel should have the option of smoking rooms, like I say below it was very inconvenient for me having to keep coming down on the lift outside for a smoke, people with disabilities should be offered the lower rooms first, if the rooms did have an outside balcony this would have been more convenient, also I think not having a window that opens in your room could be an health and safety issue
Comment from Hotel Management
Aug 25, 2015 by Tineke de Wit, Hotel Management
Dear Paul, Thank you very much for your detailed feedback! Please allow me to react on your valid comments. We do offer rooms including and excluding breakfast to give the maximum of choice to our guests to choose the option which fits best to their personal needs. Indeed, we are a 100% non-smoking hotel. Most of our guests consider the smell of smoke as unpleasant and that is the reason we choose to be a 100% non-smoking hotel. We do have special rooms for disabled people available and they are located on the first and second floor of our hotel. Also, we do have some rooms where windows can be opened, but it is a very small number of rooms. I do hope you have enjoyed your stay with us and that we may welcome you in Leuven back again! With kind regards, Tineke de Wit General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from liverpool

my trip to Leuven

Posted Apr 27, 2015
Pros: very clean room , the staff greeted us very warm and friendly nothing was too much trouble when asked always with a smile great!
Cons: none
Location: exellent position for rail line and getting about bus station close by aswell we came for the beer festival exellent bars nearby
this hotel was next to railway station ,I have stayed in Leuven 4 times now this is the best I've stayed in for a little extra in cash it was well worth it The staff and hotel was great will stay again
Comment from Hotel Management
Jun 19, 2015 by Tineke de Wit, Hotel Management
Dear bob, Thank you very much for your review! I'm very pleased that you appreciate our location and our staff members! Especially last mentioned makes me very proud! I hope, that my colleagueas and I may welcome you back soon again! With kind regards, Tineke de Wit General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Good hotel close to the train station

Posted Sep 11, 2014
Very convenient location, only a few steps away from the train station and at most a 20-min walk from the main square. Modern looking, clean with friendly and knowledgeable staff. One of the reception staff, Sven, was very helpful. Although the hotel is smoking free, the smell of tobacco remains noticeable in the rooms. My room was otherwise welcoming, regular size for European standards, with free wi-fi. The bathroom is split in two small rooms across from each other, one for the shower and sink, and the other for the toilet. The shower has no door or curtain so the water may easily spill on to the bathroom floor. Breakfast is offered at 16 euros, reasonable for this type of hotel although if you are just going to have coffee and something small, it may be more convenient to go to Starbucks or one of the places in or around the train station. I didn't try the restaurant but I saw many people having dinner there every evening. Overall good hotel for the price.
Comment from Hotel Management
Nov 25, 2014 by Tineke de Wit, Hotel Management
Dear Etobicokan, Reviews like yours make it all worthwhile. I'm so pleased you had a great stay and I really hope ot see you again in the near future! With kind regards, Tineke de Wit General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle

Two great discoveries, Eleven & the Park Inn

Posted Aug 7, 2014
Perfect location, very good hotel, next to railway station with 15 minutes link to central Brussels.
Comment from Hotel Management
Nov 25, 2014 by Tineke de Wit, Hotel Management
Dear Fred, thank you very much for your fantastic score and your kind words! I'm happy to read that you have benefit from the hotel's location! With kind regards, Tineke de Wit General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Hampshire UK

Strongly recommended

Posted Jul 11, 2014
This newly built hotel is adjacent to the station and yet the rooms are quiet. With comfortable beds, a large shower, air conditioning and a spotlessly clean room, it offers all that you want from a reasonably priced hotel. The staff are friendly and efficient and the hotel offers a very wide range of items in its high quality breakfast buffet.
Comment from Hotel Management
Nov 25, 2014 by Tineke de Wit, Hotel Management
Dear Peter, wauw, what can I say? Thanks for taking the time to share your positive feedback, it means a lot to my team and I; We'd love to see you back at the hotel again soon! With kind regards, Tineke de Wit General Manager
4 out of 5
Recommended
for Everyone
by destellar from great britain

Close to the station but no noise

Posted Mar 5, 2014
Pros: The staff and gym, very small but adequate
Cons: Better pillows, a proper double bed and more creamer and coffee
Location: Leuven is a beautiful place. Lots to do and see. Fantastic Belgium beer. Friendly restaurants and bars. Mama Casa Italian lovely food! Das Capital bar
Very handy location, clean rooms. Two single beds pushed together, not a double, pillows not great but bed comfortable. Overall quite good, with friendly helpful staff.
Comment from Hotel Management
Nov 28, 2014 by Tineke de Wit, Hotel Management
Dear destellar, Thanks for taking the time to share your positive feedback! Just to inform you, we do have a limited selection of other pillows available. Please do not hesitate to ask for one at the reception! With kind regards, Tineke de Wit General Manager
4 out of 5
Recommended
for Everyone
by Darren from Swindon UK

Likeable stay in Leuven

Posted Aug 22, 2013
Pros: Location, comfort
Cons: Parking directions prior to arrival.
Location: Leuven centre - lovely architecture, lots of restaurants, quite vibrant even without the masses of students that appear during term time.
The Park Inn was convenient location to reach directly from the ring road (minding partial closure of one section presently), closeness to our visit destination and yet still close enough for a stroll into the town centre - only 1km down the main high street once across the railway pedestrian bridge adjacent to the hotel. The public parking is directly below the hotel, but accessed from an adjacent road, IJzerenwegstraat. Rates were reasonable (we paid Eur 8.90 overnight). Hotel staff were friendly and professional. Hotel room was fairly clean (odd niggle). Facilities in the room were good, nice spacious shower and the best mirror and lighting for shaving I have found in a while! The bed and pillows were comfortable. The free wi-fi was adequate as was the breakfast in the morning - no complaints there.