Ratings based on 342 Verified Reviews

3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Gaylord, MI

U of M visit

Posted Dec 14, 2017
Very close to U of M. Shuttle is available. There was a snow storm at the time we stayed and staff was very helpful in everything.
Comment from Hotel Management
Dec 22, 2017 by Management , Hotel Management
Thank you for the positive comments about the staff and we will certainly let them know their hard work is appreciated. We look forward to seeing you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from IA

Convenient location

Posted Nov 6, 2017
Older but at least maintained well. Some updates. Friendly staff.
Comment from Hotel Management
Nov 19, 2017 by Management , Hotel Management
Mat, Thank you for your feedback on your recent stay with us at the Holiday Inn Express Flint Campus Area. Our staff will be aware of the nice things you had to say about them. We hope to see you again on your next visit to the area!
4 out of 5
Recommended
for Everyone
by A verified traveler

Not fancy, but reliable

Posted Oct 8, 2017
Pros: The staff were the best.
Cons: Aging equipment and needs a remodel.
I landed at this hotel because my wife was in a nearby hospital. The staff were kind and helpful, the rooms were cleaned carefully, the breakfast was decent, and it met my needs.
Comment from Hotel Management
Nov 19, 2017 by Management , Hotel Management
Sean, We're glad you enjoyed your stay with us at the Holiday Inn Express Flint Campus Area. We will definitely let the staff know the great things you mentioned. We strive each and every day to provide quality cleaned rooms for our guests and I'm glad you acknowledged that!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the campus.

Posted Oct 3, 2017
Clean rooms, even upgraded me for the stay. They offered a shuttle from the airport which was also convenient since I was only in town for one night.
Comment from Hotel Management
Nov 19, 2017 by Management , Hotel Management
Thank you for your awesome review on your recent stay with us! We are glad you were able to use the shuttle service we provide here at the hotel. We hope to see you again on your next travel to town!
5 out of 5
by Sarah

Posted Sep 17, 2017 on Hotels
Comment from Hotel Management
Sep 19, 2017
Sarah, Thank you for the positive comments about the staff and we will certainly let them know their hard work is appreciated! Sincerely, Management
5 out of 5
Recommended
for Everyone
by A verified traveler from louisville, ky

Excellent

Posted Sep 12, 2017
Staying here was the perfect addition to a perfect weekend.
Comment from Hotel Management
Sep 19, 2017 by General Manager, Hotel Management
Tyree, Thank you for the positive comments about the staff and we will certainly let them know their hard work is appreciated. Sincerely, Management
5 out of 5
by Aparna

Posted Sep 10, 2017 on Hotels
I had an amazing stay at the hotel. The biggest asset of this hotel is its staff. They are very friendly and helpful. I would like to say a special "thank you" to Will, Lori and Terri.
Comment from Hotel Management
Sep 19, 2017
Thank you for the positive comments about the staff and we will certainly let them know their hard work is appreciated! Sincerely, Management
2 out of 5
by A verified traveler from MARION.

Posted Sep 5, 2017
Pros: i thought all Hoiday Inns were the same, but was dissapointed
did not provide roll a way bed rickety furniture. i thought that i was reserving a suite, but when i got to the hotel, they told me it was not what i had.
Comment from Hotel Management
Sep 8, 2017 by Management , Hotel Management
Thank you for taking the time to post your comments and we would like to offer you a sincere apology for the issues you experienced during your stay. We will review your comments with the staff to ensure we deliver the kind of service you expect from us as a Holiday Inn. We hope that you will allow us the opportunity to demonstrate our commitment to you as our guest in the future
3 out of 5
by A verified traveler from Toronto

Room was below expectation

Posted Aug 29, 2017
Pros: Front office staff - very friendly, courteous & professional
Cons: Refurbish room furniture & bath room
Location: Sloan Museum, Longway Planetarium, Crossroads Village & Huckleberry Railroad
Front office hotel staff was very friendly and helpful in checking us in on time. They were very courteous & professional and offered complimentary water during our stay Although the bedroom was comfortable, it was quite old and not clean. The washroom had stains in the hand wash bowl and the bath tub. Some of the metal items in bathroom was rusty. The furniture in the room were also dated & not contemporary
Comment from Hotel Management
Sep 1, 2017 by Management, Hotel Management
Thank you for taking the time to post your comments and we would like to offer you a sincere apology for the issues you experienced during your stay. We will review your comments with the staff to ensure we deliver the kind of service you expect from us as a Holiday Inn. We hope that you will allow us the opportunity to demonstrate our commitment to you as our guest in the future
3 out of 5
by Samuel

Posted Aug 24, 2017 on Hotels
Comment from Hotel Management
Sep 1, 2017
Samuel, Thank you for taking time to rate your stay, we hope for the opportunity to provide for you a 5 star stay on your next visit.