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This was our second stay at the Firenze Number Nine, and it was wonderful! The staff are wonderful, and the rooms are clean, comfortable and nicely decorated. We also love the location - easy walking distance from the Santa Maria Novella train station, which makes arrivals and day trips extremely ...
This is an exceptional hotel with exceptional staff in a great location allowing visitors to be in the centre of Florence and within easy reach of everything : the Duomo , the museums, shops and great restaurants. You couldn't ask for a better spot. The hotel itself is beautiful, the rooms are spacious, ...
Staff and hotel manager are very helpful. Hotel is away from the busy shopping area. Shops and famous churches are just few streets away from hotel.
While looking for a hotel to stay at the reviews that were already posted about this hotel said the staff was wonderful. And indeed they were. The front desk staff could not have been more helpful. We mainly interacted with John Marc (forgive me for the spelling) the young dark haired girl and one ...
Very nice staff, 15 minute walk from everything. Really helpful. They were able to hold our bags after check out which was key for traveling around!! Unfortunately we did not have time to enjoy the great amenities like the gym, pool and spa but we are sure they would have been great!
The hotel location is perfect. Located at a walking distance from all attractive city center historical places and over looking the river. The hotel staff are very friendly and helpful. I made a complaint about the room amenities and the room size where the reservation manager responded to me immediately ...
This is the perfect location for exploring Florence! And beyond location, the hotel is so comfortable and classy, we would have found it hard to leave our room were Florence not beckoning us. All members of the staff we dealt with were welcoming, gracious, and helpful.
A wonderful welcome to this hotel, which we stayed 3 nights celebrating our 25th wedding anniversary in September. The staff were helpful & very friendly, our room was beautifully furnished and spacious, and felt authentic as this hotel was originally a monastery 400 years ago, with the plaster on ...
Hotel Axiel offered a clean, comfortable room located right near the Duomo. The hotel was quaint, the staff was very nice and helpful, breakfast was delicious - it was everything we needed for our vacation. I loved the large open windows and our room overlooked the cozy courtyard. I would definitely ...
This was a great place to stay for our first trip to Florence. The hotel is almost on the Ponte Vecchio, and just a short walk from museums, galleries , shops, and restaurants, The hotel rooms are small, but very clean. Staff all speak English.
The hotel is in a fantastic location for both the railway station and all the attractions Florence has to offer. The interior is a treasure trove of art and quirky retro design and is an attraction in itself. Staff were extremely helpful and the breakfast was delicious. Would recommend.
Hotel was lovely staff were very helpful and pleasant, breakfast was great lots of choice , room was a bit cramped on arrival , they shifted us with no problems next day and our 4 nights stay was very pleasant , would be great if there was a pool as it was sooo hot but on the whole great holiday ...
Hotel is in an excellent location midway between the railway station and the Duomo. Buffet breakfast each morning was very good. Room was rather small, and got very warm .
The service level surpasses what we've experienced at most big chain hotels. The people at the reception go out of their way to arrange for your needs. Somewhere in the hotel there is a painted sign in Italian that says something like "hospitality is like a beautiful flower, you have to constantly ...
Quaint setting with the most gracious hosts I've ever encountered! Loved having the patio door open at night and hearing a wolf in the distance!! I had read reviews about the breakfast being great and it was absolutely wonderful! The staff recommended Gianni's restaurant about 2 km away - it was ...
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