Ratings based on 909 Verified Reviews

4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

loved the characterful dining area & elevator.

Posted Feb 10, 2017
Pros: helpful staff with great information.
Location: near train/bus stations, pedestrian section of city with attractions nearby.
excellent buffet hot/cold breakfast with lots of variety.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent, cosy and very comfortable hotel

Posted Dec 23, 2016
Hotel is located within a 10min walk from the Florence SM Novella Station, very convenient. Safe neighbourhood and close to key tourist attractions. But my wife and I loved the friendly staff and cosy environment of the hotel the most. Wonderful breakfast and tea spread, excellent service and simple but comfortable rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Hotel with various free things to eat and water

Posted Dec 22, 2016
The location is superb, near SMN train station. Inexpensive laundry service just at next door. And there are very good restaurants nearby, I recommend Tirabaralla, which is the closest one to the hotel, in fact just past the laundry. Plus, you have the amenity mentioned in the title.
5 out of 5
Recommended
for Everyone
by A verified traveler from SG

Very convenient area

Posted Dec 21, 2016
I'd like to recommend family tourist. The Hotel looked old house renovated to hotel but not bad, the staff was kind. You can go everywhere by bus and train easily (very near from stations.
5 out of 5
Recommended
for Couples
by A verified traveler from Berkshire

Nice hotel just short walk from city attractions

Posted Nov 30, 2016
Pros: The hotel kindly left us a half bottle of Chianti the day after we put my partner's birthday cards up, a lovely gesture. Staff were all very good.
Cons: Breakfast cereal/drinks/hot-food area can get quite congested at times. No one ever knew what to do with the lid for the hot food, hinges may help.
Location: Close, but not too close, to Santa Maria Novella train station, Lots of places to eat and drink nearby, short walk to shops, markets and theatres.
Our second stay at the Alba Palace, enjoyed this last one as much as the first (eight years ago). Room was comfortable with adequate storage, bed was big and restful. We were on third floor front but heard virtually no traffic noise. Handy position of hotel not far from Santa Maria Novella church and SMN station (near where the coach from Pisa airport drops/picks-up). Walk to end of street, cross SMN piazza and you can see a straight line of the roads to the Duomo, less than ten minutes later you are there. Hotel now provides some snacks and soft/hot drinks in reception in the afternoon, very welcome sometimes. Went to the Medici Chapel, Bargella, Accademia, Pitti Palace plus many others. Bought handbags from the market and lots of other touristy things.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florence

Convenient location

Posted Nov 20, 2016
Pros: Location
Cons: Something in the room to circulate the air. Room was a little stuffy.
Location: Basilica of Santa Maria Novella, Pharmacy of Santa Maria Novella, Duomo, Galleria dell Accademia, Uffizi Gallery
Convenient to several major attractions. Most within waling distance.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Beautiful Hotel!

Posted Nov 16, 2016
Location: The hotel was just a few minutes walk from the train station, shops and eateries.
There were many common places to relax and enjoy. There was a free self-serve snack bar, and full bar service upon request in a nicely furnished part of the lobby. An extensive breakfast buffet was set up in an enclosed courtyard. A computer was available for guests.
5 out of 5
by A verified traveler

Love, love, love the Alba Palace Hotel

Posted Nov 15, 2016 on Hotels
Would definitely recommend Alba Palace Hotel. Price was very reasonable. Breakfast was wonderful. The lady at the front desk was so very helpful (not the man though). I would definitely come back to the Alba. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Good place to stay

Posted Nov 3, 2016
Pros: Close to train station and a 10 minute or less walk to center of Florence. Staff is friendly. Snack set up in afternoon is very nice
Cons: Could hear people talking in next room Minor issue. Did not interfere with sleep
Location: Location is excellent
5 out of 5
by A verified traveler

Great Hotel with a great location

Posted Sep 28, 2016 on Hotels
The Alba Palace hotel was great! The room was spacious and had a great little balcony with chairs. Their breakfast was also great and extended past their 10:00am deadline for those of us who were late risers. The location is great! Very close to the train station - where a lot of the tours meet - and within walking distance to practically everything in Florence (if you can walk 15-20 minutes). I would stay at the Alba Palace again!