Ratings based on 56 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
35% of guests recommend
3.0 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by Kelly Kunderrt

Posted Mar 26, 2016 on Hotels
It was ok. Have had much better stays from Hotels.com.
4 out of 5
by A verified traveler

Nice,clean. Good for road warrior

Posted Feb 23, 2016
Room was clean and comfortable. Just what I needed for a work trip.
1 out of 5
by A verified traveler

Here be Shysters

Posted Feb 11, 2016 on Hotels
Two non-smoking rooms we were offered smelled of cigarette smoke. We were told they were sprayed. As if perfume gets rid of the ingrained seepage of tobacco. Unfortunately, they did not spray, or vacuum the old bugs. The third room had rotting takeout food left in the refrigerator. They attempted to charge us an extortionate amount for a bed we had already paid for. Stay here at your own risk.
1 out of 5
by A verified traveler from ca

Think twice before staying here

Posted Nov 26, 2015
When we checked in it was really really cold and she had me wait so long outside. The door to the room wouldnwouldn't open and the bed was so uncomfortable. The lady was really rude
Comment from Hotel Management
Jan 1, 2016 by Mgr, Hotel Management
I am so sorry about your experience here. Please know that guest satisfaction is of our upmost importance. We do lock the door at night for the safety of our employees. Your comments have been addressed and thank you for your feedback. We hope to see you again!!
3 out of 5
by Michael

Ok hotel

Posted Oct 9, 2015 on Hotels
I stayed for 2 nights but the room was ok the bed was comfortable.
4 out of 5
by Teresa from Birmimgham, AL


Posted Jun 12, 2015 on Hotels
Hotel was clean and staff was friendly. The only complaint I have is that the plug near the sink was covered. Would have to move coffee pot near bed to use. No big deal, but not ideal situation.
3 out of 5
by A verified traveler from oklahoma

You get what you pay for

Posted May 16, 2015
Cons: Update the rooms
There wasn't anything surprising at this hotel. For the price, it was just what I expected. It was pretty clean, the breakfast was satisfactory, and the room looked a little worn out. If I needed to stay somewhere with a low budget, I'd stay there again.
2 out of 5
by A verified traveler from Alabama

Convenient to Lake Pickwick. But that's about it

Posted Apr 26, 2015
Room smelled bad, sheets weren't clean, bathroom and tub were dirty. Almost washed my hair with body lotion because there was no shampoo. One would assume that's what is laying on the tub next to the soap. NOT. Bed and pillow wasn't comfortable.
2 out of 5
by A verified traveler from Tupelo, MS

Place to Sleep, Nothing More

Posted Apr 2, 2015
Pros: water pressure in shower
Cons: The whole hotel needs revamped and updated.
Location: Florence and Muscle Shoals has great places to eat. I recommend City Hardware.
A friend and I traveled to the Shoals/Florence area and I blind-booked my room. This was the hotel that was picked. I called the hotel staff as soon as I learned of the location and requested them to change my room to smoking preference, since I had no place on the form where I could request this online prior to booking. The lady was not very nice. She said that she had none available; that they go very fast. OK, no problem, I thought. I will just smoke outside. I arrived the next day and was surprised when I asked the lady behind the counter if she had smoking available. She said of course they did. I do not like the fact I was misinformed about this the day before. When I walked into the room, I noticed everything was very out of date. The sheets had stains, the bed was lumpy, the TV was a very old model that would not pick up a clear picture. I was afraid to touch it to try to fix the connection in fear I would be electrocuted. The breakfast consisted of one waffle machine and packaged honey buns that had expired. I ate the waffle without butter, because the didn't have any, and with a drop of syrup on it (all that was left in the bottle). I knew not to expect the Hilton, but this is one of the worst places I have ever stayed. The only thing I can say I liked was the strong water pressure in the shower.
1 out of 5
by A verified traveler from Al

Not as advertised.

Posted Feb 13, 2015
Pros: The staff was nice.
Cons: Well either bring the rooms up to match the pictures, or show the rooms as they really are.
Location: On a very busy and noisy street.
The on-line photo showed a bright, clean, newer looking room. Room was dark old curtains dirty door handles light switches. Holes in the comforter, burn holes couch. Tub, floor old dirty. I did not stay, because it was just awful.