Ratings based on 79 Verified Reviews

4.1 out of 5
64% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Convenient stay at Florence!

Posted Sep 22, 2016 on Hotels
If you want a nice and clean hotel near the train station Aramis Rooms is perfect for it. Our room had a private bathroom with shower and had an air conditioner, so it was very convenient. Even when we had to check in late, Marta helped gave us precise directions on how to get to and into our room. Also during check out, she let us store our luggage for a few ours in the hotel lobby which was very helpful. My fiancé and I even walked to the Piazzale Michelangelo and didn't think it was too far. Also, near the hotel are good restaurants, the central market, and 5~10 minutes to the Duomo. We highly recommend this place for people who are out most of the time and need a place to rest from all the walking.
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Dear guest, thank you for your nice comment from all the staff! We wish to you all the best and hope to have you as our guest in the future...ciao Cristina
3 out of 5
by A verified traveler

Aloof service and dirty room at check in

Posted Sep 10, 2016 on Hotels
Came an hour after scheduled check in and the room was still dirty and not cleaned since the previous guests. The receptionist who is also the cleaning guy was not friendly and a bit rude. Next day we left the towels on the floor and instead of replacing them with clean ones he hung them back up wet and dirty. Breakfast is decent. The room was nice but the service experience shadowed the whole experience.
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Dear Guest, maybe don't bother to understand that you booked a 4 rooms in bb and not a 4 star hotel, the rooms are delivered within 13 (often much sooner) and although she informs us that arrives at 9 a.m. that doesn't mean that the room will be ready :-) We are a family and we have no maid and receptionis because we do everything for you! you have been rude to my colleague that you were doing your utmost to deliver the room as soon as possible! Last thing, the towels will be changed if need but since we are not a 4 star Hotel and the price is consequential. would be nice not to throw on Earth all the towels everyday,the world would be extremely grateful.
5 out of 5
by Karen from Australia

A perfect location with friendly staff

Posted Jul 24, 2016 on Hotels
It was a perfect location. Easy walk to everything. The staff were friendly and helpful. Especially Marta who booked all our tickets for us which saved us long queues. Florence is a beautiful city but quite small so it's easy to see all the sights. Also close to the railway station.
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Dear Karen, thank's a lot for your great comment from me and marta :-) have a good travel! Cristina
4 out of 5
by Carley from Vancouver BC

Great place to stay

Posted Jun 13, 2016 on Hotels
My mom, sister and I had a fantastic vacation to Italy and stayed at Aramis Rooms in Florence. The location is fantastic! It is only a few minute walk to the train and bus station as well as many sight seeing places. There were also lots of great restaurants right beside the hotel or very close. The staff was friendly and help full and the room was nice and clean. We had 3 single beds in our room and 2 of the beds were good but the 3rd bed was just a bit more than a foot off the ground and wasn't very comfortable. It would be great for a child but for adults it wasn't good.
3 out of 5
by A verified traveler from London

Not so good I am afraid!

Posted Jun 2, 2016
Pros: Good location, clean bathroom, tea and coffee complimentary
Cons: Everything
Location: Near the central station, easy to reach Pisa airport by bus
I will start with the good things. The location is good. Near the station and easy to take a bus to and from Pisa airport. Clean and spacious room. Clean bathroom. Coffee and tea complimentary, but that's it. When I booked and it said there is an external bathroom I didn't suspect we need to go trough the whole corridor to reach OUR bathroom. Very uncomfortable!!! The hotel was one floor up. So, if you have problem with walking stairs as I have it will be difficult. The rooms are very, very noisy all day and almost all night so you can't keep your windows open, even if you are suffocating of heat. Florence could be a very warm city even in May. When asked to use some AC we were politely told that is too early for AC to be on. Too expensive. The temperature were 30 degrees and around. We were six days, and the internet was working only three of those days. The reception is working only from 9am - 1pm, and if you are busy sightseeing(the very reason you are there) you can't talk to anyone until you match your schedule with their working time. Only the girls who looked after the hygiene of the room and the bathroom were doing their job properly. Nobody else I am afraid. The experience was ok, nothing you can do about it once you are there, but I wouldn't be happy to recoommended or go back.
4 out of 5
by A verified traveler

Well managed

Posted May 24, 2016 on Hotels
This is one of the best managed b&b we stayed. The owner made the check-in easy even after hours.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 11, 2016 on Hotels
5 out of 5
by Anam from new york

A week in florence

Posted May 7, 2016 on Hotels
we had a wonderful time in florence, it was a last min trip and i didn't have lot of time to figure out what to do, the hotel helped us figure out what to do, where to go, gave us many different options, and we had a great time. the room, was clean and spacious, and the price was great, location was amazing, right next to the food market, restaurants,and a 7 min walk to the Duomo. and they had these yummy cookies in the living room everyday :) i liked them.
5 out of 5
by Cristina from USA

Posted May 2, 2016 on Hotels
Great room exactly as we expected. Clean. A little warm, but opened the window. Perfect hearing the bells of the church in the morning.
5 out of 5
Recommended
for Everyone
by A verified traveler from Plovdiv, Bulgaria

Great location, super nice staff

Posted Apr 22, 2016
The place is close to the Central station, a bunch of nice restaurants and within a walkable distance to all main city attractions. The staff was very helpfull. The room we got was clean and spacious. Deffinately recomend!