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4.8
Exceptional
Rating 5 - Excellent. 470 out of 559 reviews
5 - Excellent 84%
Rating 4 - Good. 72 out of 559 reviews
4 - Good 13%
Rating 3 - Okay. 11 out of 559 reviews
3 - Okay 2%
Rating 2 - Poor. 3 out of 559 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 559 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception was fantastic very welcoming and helpful... The complementary transport was brilliant service.. the actual place was so beautiful with a nice view... The only downside was I booked the hotel with swimming pool and spa but it was closed with no advance notification when booking the place. Also the breakfast wasn't well organised as no one explained their buffet service works different and I was told off for touching the cups to make a drink for myself ☹️ (it was understandably for infection prevention but a bit of explanation on entry would've helped) overall great experience
Stayed 1 night in Jul 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La posizione molto piacevole e panoramica all'interno di un grande giardino il tutto a pochi minuti d'auto dai principali musei e monumenti.
Stayed 1 night in Jun 2020

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and beautiful property and convenient to Florence
Stayed 2 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC! Mario, Umberto ed Enzo sono i migliori. The Villa is absolutely wonderful, Florence is one of the most beautiful and intreating cities of all Italy. The free shuttle driven by Enzo is very handy. Breakfast is delicious. 100% recommended.
Stayed 2 nights in Feb 2020