BBQ/picnic area
Check availability

Reviews of Baymont Inn & Suites Florence by Wyndham

2.5 out of 5
Baymont Inn & Suites Florence by Wyndham
1826 W Lucas Street, Florence, SC

Reviews

5.6
Rating 10 - Excellent. 171 out of 1000 reviews" "
Rating 8 - Good. 197 out of 1000 reviews" "
Rating 6 - Okay. 163 out of 1000 reviews" "
Rating 4 - Poor. 151 out of 1000 reviews" "
Rating 2 - Terrible. 318 out of 1000 reviews" "

5.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Nancy

Disliked: Cleanliness, property conditions & facilities
The room was not clean the correct way
Stayed 1 night in Apr 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Out dated and bees are horrible
Stayed 1 night in Mar 2024

4/10 Poor

Frederick

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bed sheets appeared soiled, furniture looked worn down like it came from a thrift shop. Ice maker and vending machines were out of order and looked like they were for a long time. No towels in the room for shower.
Stayed 1 night in Mar 2024

2/10 Terrible

Alvin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Velvet

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nasty terrible place
Stayed 1 night in Mar 2024

2/10 Terrible

Markus

Business traveler
Disliked: Cleanliness
Very dirty, people hanging around, looks like a long term apartment stay
Stayed 1 night in Mar 2024

4/10 Poor

bernie

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
People were living long term in room beside me. They were grilling at 11pm, noisy and left garbage everywhere. Would not return!
Stayed 1 night in Mar 2024

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this was the worst place I have stayed in years I am going to make a request with PayPal to refund my payment filthy place they offer breakfast and only offered sausage and toast no coffee no juice
Stayed 1 night in Feb 2024

2/10 Terrible

Mkayla

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When I first walked in the room it looked ok but as I got closer to the bed it had cigarette burns on the sheets also some stains I would have loved to have a black like the bathroom was clean to the eye but not clean the ac vents was broken the tv was leaning against the wall if u know what a trap house is this was it people walking around smoking weed and the room smelt like weed after seeing all of that I left and didn’t come back till a few hours where I told them I didn’t feel safe because I was going to be alone looks like a lot of drunks and drug activity goes on there oh and where the food for breakfast will be served was a cat bowl with milk in it and a food bowl I’m like so the cat can just Rome when we suppose to fix food how gross
Stayed 1 night in Mar 2024

4/10 Poor

Abigail

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The beds had dirt in them when we pulled the sheets up. Stains on the sheets. The door was open when we got to the room. Weird. Staff was friendly.
Stayed 1 night in Mar 2024

4/10 Poor

Stacey

Disliked: Cleanliness, property conditions & facilities
Lid on toilet loose. Very hard to sit without it wiggling.
Stayed 1 night in Feb 2024

2/10 Terrible

Cecelia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave me a smoking room first. Now i have a non-smoking room which has bad lighting. The TV does not work, they spent 5 minutes trying to fix it but said that is the best they could do. There isn't even a trash can in the room. Very very dis-satisfied with the whole experiernce.
Stayed 1 night in Jan 2024

2/10 Terrible

Sandy

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
bed bugs in the rooms
Stayed 1 night in Jan 2024

2/10 Terrible

Rolando

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
That room it looks like it never been clean the smell cigarette and the weed I have to buy Clorox to disinfecting the room families that don't have no business staying in that place
Stayed 5 nights in Jan 2024

2/10 Terrible

Tammy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting
Stayed 2 nights in Jan 2024

4/10 Poor

David

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The entire property looked like a construction zone. The breakfast was not that desirable.
Stayed 1 night in Jan 2024

2/10 Terrible

Donovin

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Bogdan

Stayed 1 night in Jan 2024

2/10 Terrible

Lee Edward

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Well it was not.thwnbest experience no wifi for 3day room had roaches and heater had funny oder
Stayed 7 nights in Dec 2023

2/10 Terrible

Marimuthusamy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Felicia

Liked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Anthony

Stayed 1 night in Dec 2023

4/10 Poor

Eathan

Disliked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Tyrone

Liked: Staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Tyrone

Liked: Staff & service
Disliked: Room comfort
My review
The staff was excellent. Only issues were my bed didn't Have a blanket on it. There was no shower curtain, there was a huge humidifier in the room for some reason. And the AC unit heat unit only had 2 settings, hell or freezing.
Stayed 1 night in Dec 2023

2/10 Terrible

Anthony

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

2/10 Terrible

Shannon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Anthony

Stayed 7 nights in Dec 2023

4/10 Poor

Luke H.

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not clean, TV had no remote control, AC &Heat was loud, noisy and not working.
Stayed 1 night in Dec 2023

10/10 Excellent

Tiwanna

Stayed 1 night in Dec 2023

4/10 Poor

Jeff

Business traveler
Had roaches very old inside and out just run down hotel
Stayed 2 nights in Nov 2023
Response from Shannon on Nov 30, 2023
Thank you for taking the time to tell us about your experience at Baymont Inn and Suites by Wyndham in Florence, SC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about your less than satisfying stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

4/10 Poor

Terese

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room we were given had a dehumidifier running, the toilet was still flushing, no shower curtain in the tub. We then given a second room.
Stayed 1 night in Nov 2023
Response from Shannon on Nov 30, 2023
Thank you for taking the time to tell us about your experience at Baymont Inn and Suites by Wyndham in Florence, SC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about your less than satisfying stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

2/10 Terrible

Tamieka

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Shannon on Nov 30, 2023
Thank you for taking the time to tell us about your experience at Baymont Inn and Suites by Wyndham in Florence, SC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about your less than satisfying stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

6/10 Okay

Frankie

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Shannon on Nov 30, 2023
Thank you for taking a moment to send in your review. We are under new ownership and management and appreciate the positive feedback and can't wait to share your comments with the team. Please visit us again!

2/10 Terrible

nina j

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no working ice machines. All garbage cans were filled to the top. The pool was closed. It was horrible!!!
Stayed 6 nights in Nov 2023
Response from Shannon on Nov 30, 2023
Thank you for taking the time to tell us about your experience at Baymont Inn and Suites by Wyndham in Florence, SC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about your less than satisfying stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

4/10 Poor

Erin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were people outside our room yelling and screaming. The room was run down and had cracks in the walls. The rooms were old, there were stains on the comforter and sheets. Would not stay again
Stayed 1 night in Nov 2023
Response from Shannon on Nov 30, 2023
Thank you for taking the time to tell us about your experience at Baymont Inn and Suites by Wyndham in Florence, SC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about your less than satisfying stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

2/10 Terrible

john

Stayed 1 night in Oct 2023
Response from Shannon on Nov 30, 2023
Thank you for taking the time to tell us about your experience at Baymont Inn and Suites by Wyndham in Florence, SC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about your less than satisfying stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

2/10 Terrible

Juvelina

Stayed 4 nights in Oct 2023
Response from Shannon on Nov 30, 2023
Thank you for taking the time to tell us about your experience at Baymont Inn and Suites by Wyndham in Florence, SC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about your less than satisfying stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

2/10 Terrible

Albertina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor conditions
We had to switch rooms it was very dirty
Stayed 1 night in Oct 2023
Response from Shannon on Oct 27, 2023
Thank you for taking the time to tell us about your experience at Baymont Inn and Suites by Wyndham in Florence, SC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about your less than satisfying stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

2/10 Terrible

Dustin

Stayed 1 night in Oct 2023
Response from Shannon on Oct 27, 2023
Thank you for taking the time to tell us about your experience at Baymont Inn and Suites by Wyndham in Florence, SC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about your less than satisfying stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

6/10 Okay

LILLIAN

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Shannon on Oct 27, 2023
Thank you for taking the time to tell us about your experience at Baymont Inn and Suites by Wyndham in Florence, SC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about your less than satisfying stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

8/10 Good

Latesha

Traveled with family
Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Shannon on Oct 27, 2023
Thank you for taking a moment to send in your review. We are under new ownership and management and appreciate the positive feedback and can't wait to share your comments with the team. Please visit us again!

4/10 Poor

Donna

Disliked: Cleanliness, property conditions & facilities
Don’t waste your money
It’s obvious that the hotel is short-staffed and running on empty. It has potential but I arrived to my room and there were no towels, no cups for the coffee maker, the faucet on the sink didn’t work and no trash can in the bathroom. The next morning, I went to get breakfast at 8, and it hadn’t been replenished. I believe I got the last cup to be able to take a cup of coffee with me. This hotel leaves a lot to be desired. The last at the front desk was very helpful getting me a towel, but I feel bad she was even put in that position in the first place.
Stayed 1 night in Sep 2023
Response from Shannon on Oct 27, 2023
Thank you for taking the time to tell us about your experience at Baymont Inn and Suites by Wyndham in Florence, SC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about your less than satisfying stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
It was a budget friendly price, but i got what I paid for. The room was dated, and showed poor drywall repairs. Should have more than one towel and bath mat in the room. The room was below expectations for the Baymont chain, but i still got a good rate.
Stayed 1 night in Sep 2023
Response from Shannon on Oct 27, 2023
Thank you for taking the time to tell us about your experience at Baymont Inn and Suites by Wyndham in Florence, SC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about your less than satisfying stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

6/10 Okay

William

Stayed 1 night in Sep 2023
Response from Shannon on Oct 27, 2023
Thank you for taking the time to tell us about your experience at Baymont Inn and Suites by Wyndham in Florence, SC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about your less than satisfying stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

8/10 Good

Janice, tampa

Stayed 1 night in Sep 2023
Response from Shannon on Oct 27, 2023
Thank you for taking a moment to send in your review. We are under new ownership and management and appreciate the positive feedback and can't wait to share your comments with the team. Please visit us again!

2/10 Terrible

Apostle Shirley

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Stayed 2 nights in Sep 2023
Response from Shannon on Oct 27, 2023
Thank you for taking the time to tell us about your experience at Baymont Inn and Suites by Wyndham in Florence, SC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about your less than satisfying stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

2/10 Terrible

Georga

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpet squished when you walked on it. All fabric chairs were sticky from dirt and who knows what else. Checked out early due to too dirty to have my dog in there.
Stayed 2 nights in Sep 2023
Response from Shannon on Oct 27, 2023
Thank you for taking the time to tell us about your experience at Baymont Inn and Suites by Wyndham in Florence, SC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about your less than satisfying stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

8/10 Good

Earl

Stayed 2 nights in Sep 2023
Response from Shannon on Oct 27, 2023
Thank you for taking a moment to send in your review. We are under new ownership and management and appreciate the positive feedback and can't wait to share your comments with the team. Please visit us again!

2/10 Terrible

John P

Traveled with family
Disliked: Property conditions & facilities, room comfort
Bad Vibes at Baymont!
Avoid this hotel at all costs. Drug dealers, drug addicts and the hotel itself is extremely tired.
Stayed 4 nights in Sep 2023
Response from Shannon on Oct 27, 2023
Thank you for taking the time to tell us about your experience at Baymont Inn and Suites by Wyndham in Florence, SC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about your less than satisfying stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.