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Room type

Superior Double or Twin Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Double Room Single Use

Max Occupancy: 1 guest

Classic Double Room, 1 Double or 2 Single Beds

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Triple Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)


Get an overview of this hotelRiverfront Florence hotel in Santa Croce, walk to Basilica of Santa Croce


Located in Santa Croce, this hotel is within a 10-minute walk of Museo Horne and Basilica of Santa Croce. Ponte Vecchio and Palazzo Vecchio are also within 15 minutes.

Hotel Features

This hotel features a bar/lounge, a rooftop terrace, and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Room Amenities

All 38 individually furnished rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find room service and hair dryers.

Hotel Amenities

Hotel Amenities

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary high-speed wireless Internet access.

This Tuscan-style hotel also offers a rooftop terrace, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Best Western Hotel River has designated areas for smoking.

  • 24-hour front desk 
  • Bar/lounge 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free breakfast 
  • Free WiFi 
  • Garden 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 4 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Television in common areas 
  • Terrace 
  • Total number of rooms - 38 
  • Tours/ticket assistance 
  • Valet parking (surcharge) 
  • Year Built 1870 

Family Friendly Amenities

  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Rollaway/extra beds available  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Bidet 
  • Blackout drapes/curtains 
  • Climate control 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room safe 
  • Individually furnished 
  • Iron/ironing board (on request) 
  • LCD TV 
  • Minibar 
  • Private bathroom 
  • Rollaway/extra beds available 
  • Room service (limited hours) 
  • Satellite TV service 
  • Shower only 

Where to Eat

Guests are offered a complimentary buffet breakfast.

Room service (during limited hours) is available.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM

Special check-in instructions:

One child under 12 years stays free in an extra bed.


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 2 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!


Pets allowed, Only dogs are allowed, Maximum number of pets per room 1, Pet maximum weight in kg is 10

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

This hotel will place an authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.


You'll be asked to pay the following charges at the hotel:
  • Pet deposit: EUR 15 per stay
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: EUR 15 per accommodation
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

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