Ratings based on 659 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 14, 2016
The staff were great and very helpful. They made our stay memorable.
3 out of 5
Recommended
for Couples
by A verified traveler

Posted Nov 20, 2016
Pros: Location, very close walk to everything
Not a four star hotel maybe a three. Very small shower and small room as well, typical Europe stuff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Norfolk UK

Fantastic location close to centre of Florence

Posted Nov 20, 2016
Pros: Location was great
Cons: The coffee at breakfast. The machine was not functioning properly.
Location: Very close to the Duomo , museums and shops.
A friendly hotel with helpful staff. Breakfast was delicious and great location.
4 out of 5
Recommended
for Couples
by A verified traveler from Liverpool

Location, Location, location

Posted Nov 15, 2016
Pros: Central, clean and stylish. Staff were very pleasant and helpful. Something for everyone at breakfast. Probably not suitable for children
Cons: Some information about the city and its attractions in the room
Location: Within 5-10 mins from Dante's house, Duomo and Uffitzi. Good Mexican restaurant nearby with Happy hour 4-8.
Very pleasant few days. We'd return to Florence again, although it is quite an expensive city
5 out of 5
by A verified traveler

Right in the Duomo area and close to all museums.

Posted Nov 12, 2016 on Hotels
The staff were friendly, courteous and helpful.
4 out of 5
Recommended
for Couples
by A verified traveler from Baton Rouge, United States of America

Posted Nov 7, 2016
Rooms were nice but too dark. Our room needed more light. Bathroom had a window in shower that was rotted so you could not open one side or risk it falling out. Breakfast was ok, adequate choices.
3 out of 5
by A verified traveler from London

Posted Nov 6, 2016
Pros: Central location, 5mins walk from the Duomo.
Cons: Cold, noisy bedroom.
Pleasant staff, a fantastic location and a very large room. But, perhaps due to its size, it didn't keep warm. The windows were single glazed and a nightclub on the street below (operating till 4 or 5am) ensured it was tricky to get to sleep.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 3, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel close to the Duomo.

Posted Oct 23, 2016
Very nice hotel with very friendly staff. Room was extremely hot and nothing you could do about it as they "turned off the air conditioning."
5 out of 5
by A verified traveler

Posted Oct 14, 2016 on Hotels
Lovely centrally placed hotel and very safe for women travelling alone, as I did.