Get an overview of this hotel4-star Florence hotel in Santa Maria Novella, walk to Santa Maria Novella Basilica and Museum


Located in Santa Maria Novella, this hotel is within a 10-minute walk of Santa Maria Novella Basilica and Museum and Fortezza da Basso. Cathedral of Saint Mary of the Flower and Florence Baptistery are also within 15 minutes.

Hotel Features

This hotel features a bar/lounge, valet parking, and a meeting room. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities.

Room Amenities

All 78 soundproofed rooms feature free WiFi and room service. Conveniences include refrigerators and coffee makers, and guests will appreciate thoughtful touches like minibars (stocked with some free items) and slippers.

Hotel Amenities

Hotel Amenities

C-Hotels Diplomat features multilingual staff, laundry facilities, and dry cleaning/laundry services. High-speed wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Florence hotel also offers room service (during limited hours) and an elevator (lift). Parking is available onsite for a surcharge.

  • Bar/lounge 
  • Total number of rooms - 78 
  • Multilingual staff 
  • 24-hour front desk 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Breakfast available (surcharge) 
  • Airport transportation 
  • Free WiFi 
  • One meeting room 
  • Laundry facilities 
  • Luggage storage 
  • Valet parking (surcharge) 
  • Self parking (surcharge) 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Refrigerator  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Minibar (stocked, some free items) 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Slippers 
  • Shower/tub combination 
  • In-room safe 
  • Desk 
  • Iron/ironing board (on request) 
  • Free WiFi 
  • Soundproofed rooms 
  • Room service (limited hours) 
  • LCD TV 
  • Cribs/infant beds (surcharge) 

Where to Eat

Room service (during limited hours) is available.

Hotel Policies


Check-in time starts at 2 PM

Check-in time ends at midnight

Special check-in instructions:

The check-in location differs from the property location. To check in, go to Via Luigi Alamanni 3
Airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available


You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 8 for adults and EUR 8 for children (approximately)
  • Self parking fee: EUR 30 per night
  • Valet parking fee: EUR 30 per night
  • Crib (infant bed) fee: EUR 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Diplomat Florence
  • Hotel Diplomat
  • Hotel Diplomat Florence
  • C-Hotels Diplomat Hotel Florence
  • C-Hotels Diplomat Hotel
  • C-Hotels Diplomat Florence
  • C-Hotels Diplomat

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Sorry, we seem to have had an issue loading our review content. Try again?