Ratings based on 141 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from canada
Beautiful apt adjoined to the Uffizi buildingPosted Apr 22, 2017
Gorgeous turret-like apartment in an excellent location. Quiet and clean.
for Everyoneby A verified traveler from Queens, NY
In the heart of FlorencePosted Apr 2, 2017
The apartment provided was exactly as shown. I had hoped the living area would have been a bit more comfortable. The TV had no American stations - it would have been nice to keep up with some world news in English. It was a 3rd floor walk up, which was challenging on the way in but the person from the office, can't remember his name, but he helped us up with our bag. The view from the top floor was amazing and well worth the stairs within the apartment, too.
5 Star Experience.Posted Jan 24, 2017 on Hotels
Fantastic apartment, highly recommended.
for Everyoneby A verified traveler
Nice hotelPosted Jan 22, 2017 on Orbitz
The apt room was nice, spacious and clean. The staff is very nice and location is great. Very close to all the sight seeings and close to great restaurants. Definitely recommend to everyone.
by A verified traveler
AvoidPosted Jan 12, 2017 on Hotels
Had a medical emergency and they wouldn't let us change the dates till the next day. Dirtballs. Stay somewhere else. That's my opinon.
by A verified traveler from New York
Great Apartment, great stay!Posted Sep 9, 2016 on Hotels
What a great stay! We were impressed with everything, from the initial check in to the apartment, GREAT location, clean and charming. We were in the heart of Florenece, it couldn't have been better.
for Everyoneby A verified traveler from UK
Excellent location, 4th floor apartment & terrace.Posted Aug 29, 2016
Staff at check in and during stay excellent. Apartment on 4th floor with no lift but once inside very well appointed and everything you could need was provided. Air conditioning and free WiFi included. Location was fabulous right in the heart of Florence and charming roof terrace to sit out on. Would definitely recommend.
by manish from India
Family Apartments is very goodPosted Aug 14, 2016 on Hotels
We were very happy with Family Apartments. Very welcoming, friendly, great service, great apartment in s great neighbourhood with great amenities, great furnishings, recently renovated.
for Everyoneby A verified traveler from Seattle
Great location and apartment.Posted Jul 21, 2016
Pros: Great location, clean and quiet. It has air conditioning.
The location is wonderful. It's right in the middle of everything. The apartment was clean and it was very convenient to have a kitchen so we could eat breakfast in the room. I didn't use it, but there's even a clothes washer in the room. It's right around the corner from a grocery store too. The staff was very pleasant and helpful. I was concerned about getting a key to the apartment since the office is not located where the apartments are located, but we called the staff when we arrived in Florence and they met us at the apartment. The office is just a 2-3 minute walk from the apartments. I would definitely stay here again!
by A verified traveler from California
Location was great. Service, not so much.Posted Jul 14, 2016
This apartment is in the perfect area. It is walking distance to everything, which is why they get away so much, like not having dependable wifi. It logs you off every time your phone is in sleep mode. There was no hot water half the time. The elevator stopped working every night after 11:00 pm, which is very inconvenient to climb up to the fourth floor when you're so tired. Finally, in 90 degree weather, the a/c in one of the rooms wasn't working right most of the time! They did provide us with two fans, but their advertisement said "with a/c". This place left a lot to be desired.