Ratings based on 85 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
91% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from s.

C est un hotel de chaine

Posted Sep 24, 2016
Nous sommes arrives a10h du soir . On a ete oblige de livrer la chambre a9h du matin car on devait aller a Lucca. On n a pas pu profiter de notre chambre. Mon sejour ma coute 1000 euros sans le petit dejeuner. Ca ne vaut pas la peine . Poit le diner le pain netait pas frais la bouffe n etait pas extra. A Balglioni Milan c etait de loin meilleur.
5 out of 5
by A verified traveler from New York, NY

Lovely hotel with amazing grounds and staff.

Posted Aug 8, 2016
From the moment we arrived, we loved this hotel. I chose this hotel because it was the first trip to Europe for my daughters and I felt a hotel with a pool would provide a great respite. In every way, the hotel exceeded my expectations. The pool and grounds are a site to see in and of themselves. If you plan to visit Florence in the summer, you should definitely stay here. My daughters suitcase did not arrive on our flight and the concierge staff spent two days tracking it down. Without their help, that suitcase would probably still be at an airport somewhere. Our room was splendid and the hotel is only about a ten to fifteen minute walk to most of the main sites. All in all, I can't rave about our stay there enough. It was the perfect way for me to introduce my girls to the wonders of travel. I can't wait to return.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 17, 2016 on Hotels
5 out of 5
by Rojin from Los Angeles

Amazing time in Florence

Posted Jun 16, 2016 on Hotels
It was incredible. Dry cleaning was very pricey however.
4 out of 5
by A verified traveler from NY

Welcome Home

Posted Apr 16, 2016
Great time for us on our third visit. Given availability and our returning, we were upgraded to a suite with a courtyard view. Very pleasant and more spacious than the last suite we stayed at. Florence is probably our favourite city in Europe, the Four Seasons experience simply enhances the charm. Start like Salvatore in the bar area and the humour of the restaurant start makes you feel like you have known them all your life. See you again in July!
5 out of 5
by I from 臺灣

完美的住宿體驗

Posted Apr 3, 2016 on Hotels
四季真的是ㄧ個太棒的酒店,裡面基本上就是個公園加博物館,服務也很好,還有接駁車到市區!
5 out of 5
by Cherise

This traveler left a rating score only Posted Feb 19, 2016 on Hotels
5 out of 5
by Ilona

Posted Jan 20, 2016 on Hotels
Byliśmy przejazdem,hotel przepiękny,lokalizacja super
3 out of 5
by A verified traveler

Beautiful hotel and gardens That is all

Posted Jan 12, 2016
Beautiful property and hotel However the resturant and facilities terribly over priced compared to other properties of same level in the city Most of the staff lazy and not interested in their guests
5 out of 5
by A verified traveler

Just great!

Posted Jan 9, 2016 on Hotels
깔끔하고 고급스럽고 편안한 호텔. 듀오모로부터 걸어서 약 10-15분 거리이나 한적한 곳에 있어서 오히려 좋았음. 호텔에 붙어있는 가든도 산책용으로 좋음