Terrace/patio

Reviews of Giotto Park Hotel

3 out of 5
Giotto Park Hotel
Via Roma, 69, Bivigliano, Vaglia, FI

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 66 reviews" "
Rating 8 - Good. 21 out of 66 reviews" "
Rating 6 - Okay. 12 out of 66 reviews" "
Rating 4 - Poor. 6 out of 66 reviews" "
Rating 2 - Terrible. 3 out of 66 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hated it. Do not waste your money. Staff is terrible and hotel is not even clean.
Stayed 4 nights in Sep 2019
Response from Owner on Mar 11, 2020
Procederemo con denuncia penale. Domani porteremo tutto alla polizia postale che risalirà all'ip del falso dichiarante e ci vediamo presto in tribunale.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot in the hills above Florence
The hotel met expectations. A little dated, but clean and comfortable beds, room not too hot, meant we slept well. A base for exploring Florence, enjoyable in its own right. I imagine it's lovely here in the spring. Would happily return.
Stayed 2 nights in Dec 2019

10/10 Excellent

Lorenzo, Toronto, Canada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable and i will return. I would love to see the property during the summer. Thank you so much for abgreat stay.
Stayed 1 night in Sep 2019
Response from Camillo on Sep 26, 2019
Thank you a lot for your stay. I hope to see you again. Camillo

10/10 Excellent

Крум

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayin at Giotto Park Hotel
It was excellent. We absolutely enjoyed our stay. The vila is very beautiful and cozy and the hosts were very friendly and helpful. Thank you very much. We do recommend this hotel and the owners.
Stayed 1 night in May 2019

4/10 Poor

Audrey, New York, NY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Okay hotel far away from the highway
I picked the hotel with high expectation from both the pics and positive review. However it turned out to be the worst hotel we have ever stayed so far during our trip. To start with, the way to the hotel from Venice as directed by GPS and phone was getting more and more challenging and at several moments I feared we would never be able to make it. The zigzagged road was narrow and steep. When we finally got to the hotel, I further doubted my pick as I saw only one car in the yard, and it was 8pm. The two buildings didn't look as beautiful as in the pics. Actually they looked pretty creepy especially in the foggy rain. I was made more disappointed when learning that the two rooms I booked were actually located in two separate buildings, and neither had lifts. As if that was not enough. when we finally got ourselves into the rooms, I found no wifi at all. I was told later on that the dependent building didn't have wifi and the wifi in the other building was down and not fixed. Small room, small beds, pretty aged facilities, mediocre breakfast...I was trying to justify my own choice but unfortunately I couldn't find any. I need to give fair credit to the owner/manager. They were very friendly and helpful. And if you understand this was just a family-owned-and-run hotel, it was actually carefully maintained and had its own proud history. If you appreciate those more than the comfort or convenience, it may not be a bad choice. For me and my family, we won't come back again.
Response from Roger on Jul 15, 2016
Thank you for the appreciation !! Before booking you should read most of what you are booking. It 'clearly written that the rooms booked were in addiction, if he wanted the main building it was enough to book them in the main building. It was clearly written that the wi-fi is only available in the main building !! The highway, coming from the north is only 25 minutes drive away and the road is very simple to follow. Surely you miss a turn. The rooms are exactly as in photos.

10/10 Excellent

Peter, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well priced hotel in the hills above Florence
Histroric hotel located in a small village 15km away from Florence. Excellent value for money, good breakfast. Facilities a little tired but not bad considering that in was built in 1905. No internet in room but available in the foyer.

2/10 Terrible

Amanda, US

Disliked: Cleanliness, property conditions & facilities, room comfort
Be careful with hidden costs
Gioto's WiFi is limited to 1 building. If you want WiFi need to do an upgrade room that cost €80. Every time you want to go to the city must pay €50 for a 1-way Taxi. If no, you have a nightmare taking multiple auto-buses wasting your vacation time on this UGLY experience. I choose this hotel because they offered a €33/night rate and they took advantage of me. Once you get there you can not cancel. If so, they charge a penalty. No effective customer service! Never come back. Also they say they have food and it is not true. There is only 1 restaurant and you have to WALK 6-10 minutes to get there.
Response from Owner on Oct 29, 2018
Giotto is only one building! All rooms and all common area have free wi-fi. There is a restaurant at only 50 meters, one minute by walk. And also we have restaurant for our guests. Every time you want to go in the city (Firenze??) you can take a bus for 2,80 euros only.

10/10 Excellent

David, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in the Tuscan Hills
Very accommodating staff, made an early breakfast for us when we had a morning tour in Florence.

4/10 Poor

Dani, slovenia

Disliked: Staff & service, property conditions & facilities, room comfort
REnovation would not harm + breakfast fiasco !
Old hotel was never renewed in last 50 years. Bed is terrible!!! Breakfast was so bad!! You could choose only between to diferent typ of chees - no eggs, no salami, nothing you could choose!!! Terrible. Only good thing is that you are 20 kg out of city and it is quiet surrounding. Without car you are lost and helpless.
Response from General Manager on Jan 4, 2017
Il fiasco semmai è di chi pretende al nostro modico prezzo di pernottamento in quadrupla, un brunch completo per tutta la famiglia !!! I nostri letti sono di dimensioni standard, di altezza confortevole e corredati da reti ergonomiche con doghe in legno. I nostri materassi, periodicamente rinnovati, sono prodotti in modo artigianale ed espressamente per noi da una premiata ditta che opera in Firenze fin dal 1954, sono costruiti con materiali di pregiata qualità, con lato estivo ed invernale e sono perfettamente ignifughi. Bivigliano è collegata sia a Firenze che ai principali paesi del Mugello da una regolare linea di autobus. E' inoltre possibile noleggiare auto e moto, nonchè prenotare il servizio taxi. Abbiamo interamente ristrutturato l'hotel 3 anni fa.

8/10 Good

Mick, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Traditional Hotel
Wonderfully friendly and helpful staff in this elegantly faded marbled hotel.

8/10 Good

Kerri , Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in quiet setting.
We loved the hotel and it's grandeur in the little village on top of the hills above Florence. The only issue we had was it was very cold in Tuscany - snowing in fact and our radiator did not quite keep the room warm enough. The staff were lovely and provided us with more blankets.

10/10 Excellent

James from NYC, S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and happy
A car is a pain in Florence but without one you miss the Tuscan countryside. This hotel solves the puzzle with hillside tranquility, free parking and a very friendly hospitality. Leave the car in the morning at piazzale Michelangelo and explore Florence on foot. After hours of hustle bustle, you will be glad at the end of the day to be heading for the hills, feeling at home at Giotto Park. As anywhere in Tuscany, bring some repellent because mosquitoes do come out in the evening.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel but transport essential
Giotto Park is 2 grand buildings in a lovely hilltop setting approximately 20 minutes north of Florence. Convenient parking on site if with a car; no wifi in rooms; clean rooms; my en-suite was too small though; overall a good place to stay if not wanting to be in Florence but have access to it

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Lovely building overall
Hotel is a good 20 min north of Florence. Definitely requires a vehicle to get to and from. Building & grounds are really lovely as is surrounding area. Rooms are clean & relatively comfortable. Bathroom was too small.

10/10 Excellent

Chris, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in countryside
Helpful and accommodating check in : I got delayed and called I would arrive after 10pm (time of desk closing). It got all arranged with keys left for me so that I could do a "self- check-in".

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful villa in Tuscany.
Giotto Hotel is a lovely villa in a small Tuscan village 17 km. north of Florence on a state route, and there is convenient bus service a few km. away with free parking directly to San Marco in Florence. Rooms are well-appointed and clean, breakfast is tastefully presented and amply adequate. and the staff is friendly with extensive knowledge of the entire area and able to communicate in English. Highly recommend the hotel to those with a car who want to experience a beautiful Tuscan village in the hills.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Up in the Tuscan Hills. Dated interior but fine for a couple of days. Hardly any other amenities close by.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel up in the mountains
Madame Claudine (I hope I got the name right), the owner and manager of the hotel is a very sweet lady. She makes sure that everyone feels welcomed and she is very charming. The hotel is more than a 100 years old and has its own character. Very clean and comfortable with a bit of history. It is not like the mule-stories hotel but rather an old Inn. It is about 15-20 minutes drive from Florence but the scene from the road is very beautiful. My wife and I enjoyed our stay there. Did I mentioned that for breakfast we got fresh home made bread.

8/10 Good

Marty Nachel, Chicago area

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in the Hills
We regret that we only had one night to enjoy the Giotto Park Hotel. After a day in the crowd down in Firenze, being up in Bivigliano at the Giotto was a welcome respite.

8/10 Good

John & Debbie, UK

Liked: Cleanliness, staff & service, room comfort
Secluded Hotel
We had a lovely stay in Italy and were happy to have chosen Giotto Park Hotel. The hotel is quiet and secluded, indeed we had the place to ourselves for part of our stay. The maître d' was welcoming and obliging, providing some homemade cakes with the continental breakfast.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel in a secluded location
This is a beautiful family run B&B style hotel. The building is old but is well maintained. The people who run it are the friendliest you could hope for and obliging of any request. We stayed in January and found the room a bit cold, though there were plenty of blankets for the beds. We found that it wasn't very conveniently located for visiting Florence, being half an hour drive away in the mountains. Perfect for a quiet retreat during the summer though if you don't want to be in Florence every day. Breakfast is included but is pretty basic consisting of a couple of hard bread rolls and jam and coffee that is barely drinkable with a delicious home-made cake, served with a smile. The wifi has been updated and worked for all our devices but not in our room which was too far away from the lobby area.

10/10 Excellent

Stephen, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel
Very pleasant rustic hotel. Very comfortable, if a little old fashioned. The owners were very nice and incredibly helpful. One very minor gripe: the breakfast was very basic and the coffee was barely drinkable.

10/10 Excellent

Vasquez family, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable, clean, good service.
It was a pleasure to be at the Giotto Park Hotel, the staff was really helpful, and the services was really top rate. I will love to go back.

10/10 Excellent

Mike, Raleigh, NC, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what a B&B should be
My daughter & I stayed here for 3 nights in April, 2013 and absolutely loved it. We stayed in two other hotels (a 4-star & a 3-star hotel) while in Italy, and this one was the best. Not only is the hotel pretty, comfortable, and clean, but the scenery on the way to it is gorgeous. We drove into Florence 3 times, and it only takes about 15-20 minutes to get to the historic portion of Florence by car. I'm not sure how long by bus. The female hostess/owner doesn't speak much English, but the younger male host speaks English fairly well and was very helpful in getting us to free parking in Florence and to Pisa & Riomaggiore. He's exactly what I hope for when staying at a local hotel or B&B, because he's very knowledgeable about the area and very willing to help if you ask for it. I printed directions from Google Maps and got lost a few times trying to find Giotto Park Hotel. I'd say borrow or rent a GPS if you're driving to it; they have the coordinates on their website. Fortunately every Italian we asked for help and/or directions was very accommodating even if they didn't speak English. Everything worked perfectly (tv, shower, sink, lights,...). They have wi-fi, but it doesn't work with an iPad or iPhone. It was a usb adapter for a pc. That forced us to find free wi-fi in places like McDonald's. Other than that, the stay was perfect, and we'd stay there in a heartbeat if we went back to Italy.

10/10 Excellent

KGW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPER FANTASTIC
Everything is great about this hotel, its best for couples and families even good for older people... The staff are fantastic

10/10 Excellent

Gloria, Honduras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreamy place
This place was a dream come true. People is sweet and friendly. I went with my teenager son and daughter and we had a wonderful time.

8/10 Good

Ann-Christin, Karlskrona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short overnight stay
Nice place and helpful staff,- Renovated hotel. Nicely situated in the mountains. Beautiful surrondings. Possibility to order meals in the restaurant.

8/10 Good

b, belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful
great place. classy

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Personale cortese, struttura datata, bagno molto molto vecchio...
Stayed 1 night in Sep 2020
Response from Owner on Oct 6, 2020
Mi dispiace, ma procediamo con la denuncia penale. La polizia postale ha rintraccerà il suo IP.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel mit einem freundlichen und Vintage Flair. Sehr zu empfehlen.
Stayed 8 nights in Sep 2019
Response from Camillo on Oct 2, 2019
Vielen Dank und bis bald !! Camillo

10/10 Excellent

Harald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundliches Personal, sehr sauber, kostenlose Parkplätze direkt am Haus
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

albert, rotterdam

Liked: Cleanliness, staff & service, room comfort
wandelhotel
Wij waren de enige gasten op wat doorgangers na. Er was geen restaurant of bar in het hotel in werking. Wel een restaurant 500 m verderop. Zonder auto is het in deze periode (oktober) noodzakelijk dat je je hier op in stelt. Busregeling is beperkt. De eigenaresse heeft ons hier wel heel goed bij geholpen
Stayed 5 nights in Oct 2017

2/10 Terrible

Luc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Profond dommage et désolation
Bonjour de me donner l'occasion de vous exprimer ma profonde delusion je suis arrivé comme prévu le 05/10/2017 j'ai dû prendre un taxi pour m'y rendre puisqu'il y avait plus de transport en comun . À mon arrivé tout était fermé mais avec de la lumière dans l'enceinte de l'hôtel j'ai sonné, téléphoné et personne ne m'a répondu j'ai même demandé au taximètre de pas s'en aller vue la situation après plus de 15 minutes j'ai dû me faire porter de nouveau au centre de Florence pour rechercher rapidement l'alternative j'ai fait le tour des hôtels sans suite parce-que tous plein. Je suis donc resté accroché au téléphone de l'hôtel pour deux heures après quoi je me suis résigné il a fallut que n'attende le petit jour où après quelques appels téléphonique j'ai pue réserver une autre chambre d'hôtel.j'ai donc posé entre temps une main courante pour les 70€ de taxi que j'avais pas prévu et tous les dommages relatifs à la fatigue ect....je vous ait tout de suite fait parvenir un mail sans pour autant recevoir une suite de vous.
Stayed 4 nights in Oct 2017
Response from Owner on Oct 29, 2018
We are very sorry to read a false comment. The hotel is open 365 per year and we live here. So! All you write is impossible. The ring is all function and the phone is directly in our rooms.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

CRISTIAN

Liked: Cleanliness, room comfort
Hôtel un poco viejo, muy alejado de la ciudad pero eso lo sabíamos. Habitaciones limpias, desayuno un poco escaso.
Stayed 2 nights in Jul 2017
Non è vero è in pieno centro. E' tutto nuovo. La colazione è imponente.

8/10 Good

igino

Liked: Cleanliness, staff & service, room comfort
hotel pulito
titolari cortesi e disponibili, pulizia, colazione non molto ricca ma con dolci fatti in casa

6/10 Okay

Giuseppe, Perugia

Liked: Cleanliness
buon rapporto qualità/prezzo
Cuscino troppo alto, senza aria condizionata era caldo, la camera che mi è stata assegnata aveva una doccia veramente minuscola. Non faccio colazione poiché la ho fatta nei miei precedenti soggiorni ed è una cosa come da refettorio delle suore.
Response from General Manager on Jan 3, 2017
Tutti i nostri letti dispongono di cuscini ignifughi a saponetta di alta qualità, prodotti in Italia, in viscolattice memory, di altezza standard. Per chi desidera un confort diverso, negli armadi di tutte le camere sono aggiunti cuscini tradizionali di materiale ignifugo, di altezze diverse, per le diverse esigenze dei nostri ospiti. Per scelta non disponiamo di aria condizionata, poiché vogliamo mantenere la nostra struttura con il più basso impatto ambientale e poiché Bivigliano (600 s.l.m.) è stazione climatica e luogo di villeggiatura, dove anche in piena estate la notte è talmente fresco che molti dormono con la copertina di lana! Come chiaramente illustrato, il wi-fi è a disposizione in tutte le camere dell'edificio principale, ma non in quelle della Dipendenza, i cui ospiti possono comunque usufruirne negli ambienti comuni. Offriamo ai nostri ospiti una colazione dolce con torte fatte in casa di altissima qualità.

6/10 Okay

Verified traveler

Liked: Staff & service
Glanz vergangener Zeiten
wir waren nur auf Durchreise, von Neapel in die Dolomiten. Als Ausgangspunkt für Besuche in Florenz ist das Hotel geeignet. Die Lage auf einem Hügel ist sehr schön.

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Freundliche Unterkunft hoch über Florenz
Hotel in parkähnlicher Umgebung in den Hügeln über Florenz. Sehr freundliche Mitarbeiter, Minimarkt in unmittelbarer Nähe. Gut geeignet für Reisende mit Auto.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantik pur
Das Hotel ist eine einsam gelegene Villa, die vermutlich selten mehr als eine Handvoll Gäste hat. Das Personal war das freundlichste das ich seit Jahren getroffen hatte. Die Empfehlungen bezüglich Restaurants waren gut und ehrlich. Man fühlt sich ein wenig in eine andere Zeit versetzt und auch wenn das Frühstück klein ausfiel (was bei der Anzahl der Gäste zu verstehen ist), so entschuldigen dies die Größe und Ausstattung der Zimmer. Hier hätte auch ein Napoleon oder Sissi Urlaub machen können. Man entkommt dem Trubel Florenz, hat eine wunderschöne Landschaft um sich herum und ist in 30min auch in der Stadtmitte von Florenz (wenn man die Zimmerpreise den Parkkosten in der Florenzer Innenstadt gegenüberstellt, lohnt es sich übrigens auch außerhalb zu wohnen). Für Pärchen zu empfehlen!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno splendido grazie alla professionalità della signora all'accoglienza e alla sua disponibilità. Ottimo posto se si decide di evadere dallo stress quotidiano e rilassarsi con la propria famiglia o semplicemente con il proprio o propria partner

4/10 Poor

Pasquale, helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
epäluotettava omistaja
Hotelli kaiken osiin kiva, mutta, toivoisin että matka siihen olisi parempi selvitetty, tosin hankalassa paikassa. Omistaja joka toimii kokkinakin, melkoisen ovela tyyppi, jutteli, jutteli, tarjosi menuta, apua hinta tosi järjetön, varokaa, älkää syökää mitään, vaan menkää lähin ravintolaan

10/10 Excellent

Rossella, Bologna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
splendido luogo magico immerso nella nebbia
sebbene il mio pernottamento sia stato all'insegna dell'impegno lavorativo ho davvero apprezzato il pernottamento presso questa struttura dove ho potuto respirare un'atmosfera magica, antica e molto rilassante. Nonostante le condizioni atmosferiche siano state veramente pessime e il tempo a mia disposizione limitato sono rimasta affascinata e mi riprometto di tornare a visitare questo luogo così intenso e carico di umanità.

10/10 Excellent

Rainer, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel mit Stil in ruhiger Umgebung
In toller Lage, hoch über Florenz und trotzdem perfekt als Ausgangspunkt für "Kultur" und Wandern. Mit dem PKW 35 Minuten bis zur Innenstadt Florenz, aber auch mit dem Bus (für wenig Euro) möglich, dauert auch nicht länger und man hat keinen Stress mit den Parkplätzen. Die Zimmmer sind groß (hohe Decken) und angemessen eingerichtet, Bad etc. ist etwas eng konstruiert, man merkt dem Hotel seine Bauzeit aus dem 19. Jh. an. Sehr schön restauriert, mit tollen Details - aber eben nicht Komfort incl. morderner Armaturen pur! Frühstück ist (italienisch) sehr mager - Brötchen, Scheibenkäse, Marmelade, Kaffee / Tee, aber auch Müsli. Naja. Essen (vorher Bescheid sagen!) ist schmackhaft! Service sehr freundlich und kooperativ.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Lovely atmosphere"
Great location. Excellent service. Incredible nice villa in the tuscan landscape. The room was clean, fresh and spacious.

10/10 Excellent

Gisela, Krefeld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
freundlicher Empfang und hilfreiche Unterstützung
sehr angenehm und eine ruhige Umgebung der Service war hervorragend. freundlicher Empfang

6/10 Okay

Tadeusz

Liked: Cleanliness
Disliked: Staff & service

4/10 Poor

Håkan Magnusson, Giotto

Liked: Room comfort
Disliked: Staff & service
Tyvärr, inget vidare
Dåligt bemötande vid frågeställningar på engelska, (de förstod frågan ändå).. Snål frukost i form av marmelad och bröd (ingen skinka, korv, ägg etc) Degig inplastad ost. svagt kaffe. Wifi fungerar bara i entréhallen.

6/10 Okay

Steingrim, Norge

Liked: Cleanliness, staff & service
Idyllisk og landlig
Rimelig hotell 15 min kjøring fra Firenze i idylliske omgivelser. Dusjen var veldig enten/eller men ellers var det et greit enkeltrom. Hjelpsomt personale.