Thanks a lot Ms Yelena for the nice words and for the good rating, it's a pleasure for us to read and perceive your satisfaction. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards.

Thanks a lot Mr Robert for the nice words and for the good rating, we are very pleased to read and perceive your satisfaction. The people who stay near our hotel are actually part of a Somali cultural association that has its headquarters near our hotel and I assure you that they have never done anything wrong. With the hope of being able to welcome you again here at the Grand Hotel Adriatico, I cordially greet you.

Thanks for the nice words and for the good rating, it's a good thing for us to read your satisfaction. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards

Many thanks for the wonderful review and for the super rating, it's really a pleasure for us to read that our hotel, our services and our staff this time too they met your expectations. It was a pleasure talking to you about Florence and watches, in your perfect Italian and I really hope to be able to welcome your wife and you here at the Grand Hotel Adriatico again. Sincerely

Many thanks Mr Sabino for the excellent rating, it's always a pleasure for us to read and perceive your complete satisfaction. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards.

Thanks a lot Mr James for the wonderful rating and for the good review it's always a pleasure for us to read and perceive your complete satisfaction. I'm sorry for the noice but without more details it's really difficoult to see what happened and to try to solve it. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards

Many thanks Mr Joseph for the good rating, it's always a pleasure for us to read and perceive your satisfaction. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards

Thanks a lot Mr Joseph for the nice review and for the good evaluation, it's always a pleasure for us to read and percive your satisfaction. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, we wich you a Merry Christmas.

Thank you very much Mr Charles for the excellent rating, we are very pleased that your stay at our hotel lived up to your expectations. With the hope of being able to welcome you again here at the Grand Hotel Adriatico, I cordially greet you.

Thnaks a lot Ms May Alice for the wonderful Review and the excellet rating, for us, reading that our hotel, our services and our staff lived up to your expectations is a source of pride. With the hope of being able to welcome you again here at the Grand Hotel Adriatico, I cordially greet you.

Thank you for this review and for the good words, I am very sorry for what happened and that my colleagues were not up to the task. When something like this happens we usually always offer our customers the opportunity to change rooms and we always offer something to drink or eat at our bar to apologize. I'm still sorry and I apologize for them.Sincerely

Thanks Ms Kathleen for the nice words and for the good evaluation, it's a pleasure for us to read and perceive your satisfaction. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards.

Many thanks for the excellent rating and for the nice words, it's a pleasure for us to read and perceive your complete satisfaciotn. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards.

Thanks a lot for the good rating. Have a nice day

Thanks Mr Francesco for this review, I'm sorry if we didn't live up to your expectations and I apologize for this. Sincerely

Thanks a lot for the wonderful rating and for the nice words, it's always a pleasure for us to read and percive your complete satisfaction. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards.

Thanks a lot Mr Stuart for the wonderful rating, it's a pleasure for us to read and perceive your complete satisfaction. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards.

Thanks a lot Mr Amir for the nice words and for the good rating, it's really good for us to read and perceive your satisfaction. Hoping to have the possibility to welcome you again, please accept our best regards.

Thank you for this comment and for the good rating, I'm really sorry that you didn't like our hotel at all and I assure you that we will take your suggestions into account to make us even better. I warmely greet you

Thanks a lot Mr Robyn for the wonderful review and for the excellent rating, it's a pleasure for us to read that our hotel, our services and our staff lived up to your expectations. With the hope of being able to welcome you again here at the Grand Hotel Adriatico, I cordially greet you.

Thanks for your review and for the good rating, I'm sorry that everything didn't live up to your expectations and we will take your suggestions into account. With the hope of being able to welcome you again here at the Grand Hotel Adriatico, I cordially greet you.

Thanks a lot Mr Paul for the nice words and for the good rating, it's always a pleasure for us to read and perceive your complete satisfaction. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards.

Thanks a lor Ms Claudia for the wonderful review and for the excellent rating, it's a pleasure for us to read and perceive your complete satisfaction. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards.

Thansk a lot Mr Jeffrey for the wonderful review and for the excellent rating, it's really a good thing for us to read that our hotel, our services and our staff lived up to your expectations. With the hope of being able to welcome you again here at the Grand Hotel Adriatico, I cordially greet you.

I am very sorry to read comments like yours and that we did not live up to your expectations and I apologize to you for this; we always try to do our best to satisfy our customers and if you had informed us at the reception we could certainly have helped you find a room to your liking. I don't understand the useless controversy about our shop windows, these are goods displayed for advertising by some Florentine shops or artisans that we are not authorized to sell; We direct those who ask us for information to the commercial activity they are interested in, it doesn't seem difficult to understand. I warmely greet you.

Thanks a lot Mr Todd for the nice words and for the good evaluation, it's a pleasure for us to read and perceive your satisfaction. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards.

Thanks a lot for the excellent review and for the fantastic rating, we are very pleased to read that our hotel, our services and our staff lived up to your expectations. With the hope of being able to welcome you again here at the Grand Hotel Adriatico, I cordially greet you

Thanks a lot Ms Diane for the wonderful review and for the excellent rating, you're right, from our rooms "with a view" you can see the Cathedral of Florence very well and given our proximity you can also hear the bells of Giotto's bell tower. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards.

Thanks for the wonderful review and for the excellent rating, for us, reading that our hotel, our services and our staff have exceeded your expectations is a source of pride. With the hope of being able to welcome you again here at the Grand Hotel Adriatico, I cordially greet you.

Thanks a lot Sirs for the nice words and for the good evalutation, it's always a pleasure for us to read and perceive your satisfaction. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards,

Thanks a lot Mr Greg for the excellent rating and for the great review, it's always fantastic for us to read and perceive your complete satisfaction. Hoping top have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards.

Thanks a lot Ms Patricia for the wonderful review and for the excellent rating, it's a pleasure foe us to read that our hotel, our services and our staff lived up to your expectations. With the hope of being able to welcome you again here at the Grand Hotel Adriatico, I cordially greet you.

Thanks Ms Tyler for this review and for the good rating, I'm sorry to read that our area made you feel unsafe, but I assure you that it is quite peaceful from all points of view and I really hope to have the opportunity to welcome you back here at the Grand Hotel Adriatico. Sincerely

Thanks a lot Mr Adnan for the wonderful rating. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards.

Thanks a lot for the wonderful review and for the excellent rating, we are very proud to read and perceive your complete satisfaction. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards.

Thanks a lot for thr review and for the good eavluation, You didn't like our hotel at all and I'm really sorry about that, maybe we could have helped you in some way if you'd asked us. Have a nice day

Thanks a lot for the wonderful review and for the excellent rating, it's really a pleasure for us to read that our hotel, our services and our staff they lived up to your expectations. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards.

Thanks a lot Sir for the good review and for the wonderul rating, it's a pleasure for use to read that our hotel, our services and our staff lived up to your expectations. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards.

Thanks a lot Ms Lauri Ann, it's really a pleasure for us to read and perceive your complete satisfaction, we work every day very hard for this. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards.

Thanks a lot Ms Sherry for the wonderful rating, Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico. please accept our best regards.

Dear Ms Ruth, thanks for your feedback, I am very sorry to read that your room was never cleaned during your stay, cleanliness is very important to us; I checked and saw that you pressed the "do not disturb" button from your room and obviously none of our staff entered your room, as they were not authorized. It happens that some customers do not like the presence of strangers, you could have easily informed our reception and we could have intervened at any time to have your room cleaned perfectly. I'm really sorry for what happened and I cordially greet you.

Thanks a lot for the wonderful rating and the excellent review, for us to read that our hotel, our services and our staff have met your expectations is a great satisfaction. With the hope of being able to welcome you here at the Grand Hotel Adriatico, I cordially greet you.

Thank you very much Mrs Carolyn for the beautiful review and for the excellent evaluation, we always try to do our best to make your stay at our hotel the most beautiful and comfortable and when, as in your case, we succeed in everything, we are proud. With the hope of being able to welcome you again here at the Grand Hotel Adriatico, I cordially greet you.

Thanks a lot Mr Dirk, of course we will wait for you for your next visit to Florence. It's really a good thing for us to read and perceive your complete satisfaction. Thanks a lot for your kind and complete review and for the excellent rating. Have a nice day

Thanks a lot for the nice words and for the good rating, its always a pleasure for us to read and percive your satisfacion. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards.

Thanks a lot Sirs for the excellent rating. Have a nice day

Thanks a lot Ms Irina for the nice words and the good evaluation, it's a pleasure for us to read and perceive your satisfaction. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards.

Thanks a lot Ms Constance for the wonderful rating, it's really a good think fpr us to read and perceive your complete satisfaction. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards.

Many thanks Mr Thomas for the very nice revirew and for the excellent rating, it's really a pleasure for us to read and perceive your complete satisfaction. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards.

Many thanks Ms Becky for the nice review and for the excellent rating, it's really a pleasure for us to read and perceive your complete satisfaction. Hoping to have the possibility to welcome you again here at the Grand Hotel Adriatico, please accept our best regards