Ratings based on 209 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
77% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from USA

VIP welcome...Oasis pool...great location!

Posted Jul 14, 2016
Our stay at Villa Medici wonderful. The staff was incredibly attentive and gracious. The pool was a relaxing oasis at which to cool down between our morning and late afternoon adventures...when the lounge chairs filled up the staff always produced more. The hotel was close enough to comfortably walk to the historic center but outside of hectic tourist areas. Thank you Villa Medici...every time I walked through the front door I felt like you had been awaiting my return.
4 out of 5
by A verified traveler

Old hotel and it looks and feels like it

Posted Jul 5, 2016
Great staff but needs a renovation, especially the pool. Photos are deceiving, not nearly as nice in reality. Would have booked elsewhere had I known
3 out of 5
by A verified traveler from Los Gatos, Ca

Simply avoid this hotel, plenty others

Posted Apr 27, 2016
During the checkin, because of the Platinum AmEx partner sign, being a Platinum AmEx member, I asked the question if the hotel extends Platinum AmEx benefits to their guests... I was immediately cut off with a very direct statement - "You are NOT entitled to anything, you have booked via Expedia. Period!". Checking into the room: In the room 90 degrees. Thermostat is not working. Call to front desk - no, you can not adjust the thermostat. The bottled water in the room is HOT! Drinks in the little refrigerator- HOT! Call to the room service/front desk - yes we can bring you cold bottle of water - $15 Opened the balcony to have some fresh air (90 degrees in the room) - two huge bright lights... With room being hot, wanted to have balcony door open for air, can't turn off balcony lights, room is lit like an operating theater. Call to the front desk - can you turn the lights off? No, the light will go off automatically at 2 am - have a good and bright night. Calling in the morning for coffee... Sir don't forget- check out is at 11am sharp. Did I mention all this joy was over $400 a night with $50 night parking?! Enjoy...
5 out of 5
by Adriana from DF

Nice surprise

Posted Apr 26, 2016 on Hotels
I loved this hotel, though it's a bit faraway from the main atractions of Florence...
5 out of 5
by Robert from Orlando Florida

Input

Posted Apr 16, 2016 on Hotels
Only negative coffee pot in room not available. Also shower needs curtain across entire tub so no water gets on floor.
4 out of 5
by A verified traveler from OH

Good location close to all the attractions

Posted Apr 11, 2016
Courteous staff . Breakfast is average . Clean rooms . Average views from rooms .
5 out of 5
by Ron

This traveler left a rating score only Posted Mar 30, 2016 on Hotels
5 out of 5
by Andrea L from Boca Raton/ Delray Beach Florida

Elegant Florence Hotel

Posted Mar 27, 2016 on Hotels
Loved this beautiful hotel. Staff was warm, and very service oriented Will return
5 out of 5
by Luciano

This traveler left a rating score only Posted Mar 12, 2016 on Hotels
2 out of 5
by A verified traveler

Confort chambre

Posted Jan 2, 2016
Pros: Le calme, le personnel accueillant, l'emplacement
Cons: Le tarif du petit déjeuner est prohibitif (affiché à 50 € par personne pour un PDJ en chambre !), ainsi que celui du parking (40 € par jour)
les chambres de type classic ne sont pas du niveau d'un 5 étoiles, décoration vieillotte, pas d'eau minérale, pas de cafetière, TV petit écran, insonorisation insuffisante...