Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
4.0 Room cleanliness
4.5 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Toni from Birmingham, AL, USA

Service went 'above & beyond' the norm

Posted May 21, 2012
Pros: Initiative & helpfulness of staff and amenities in bathroom.
Cons: Ice machine on back side of building
Location: On Hwy 43 in Russellville, AL within 1/2 mile of exit.
Staff was unusually helpful. Due to an injury, I was on crutches. Before I could even ask, the clerk immediately stated she would put me on the ground floor. An employee escorted me back to my vehicle and even offered to meet me at my room to help unload luggage. The room was pleasant and clean. I was given a handicapped room (again without my asking) ... the bathroom was unexpectedly large, more handicapped bars than normal and even a seat in the shower. The next day I was allowed a late checkout so that I woud not have to rush back from a funeral and again offered assistance loading the van. Clean rooms are expected, but when staff go "above and beyond," it's a place I know that I'll visit again.
3 out of 5
by A verified traveler from Madison, AL, USA


Posted Mar 26, 2012
The bed was very hard and uncomfortable. Rooms were clean.