Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
86% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Great!

Posted Sep 2, 2015
Very accommodating services. Chiquita was outstanding! The food service was second to none.
5 out of 5
by A verified traveler from K

business stay

Posted Feb 4, 2015
Stayed 1 night for business reason. Staff was very nice and welcoming.
1 out of 5
by A verified traveler

It was not good

Posted May 1, 2014
We were supposed to have a king size room or bed got there they told me they did not have that room but I'll book it a day in advance and it was okay they had it then but when I got there they didn't have it and staff was not very friendly
4 out of 5
by A verified traveler

nice property. great breakfast!

Posted Apr 28, 2014
nice property. great breakfast! we enjoyed our stay and the local restaurants and stores in walking distance. good parking, friendly staff.
2 out of 5
by Keith from Bristow, VA

Not a good experience

Posted Feb 17, 2014
Went to the room and it had an awful smell and some loud ozone machine was running on the desk, like they were trying to suck the smell out or something, I called down to the front and they said they would change our room and send someone up with info an new keys, 20 mins later and no one came, a facility guy came and picked up the machine and said he thinks the person supposed to get us is in our new room and gave us the new room number. We went to the room and walk in to them plunging the toilet and smelled like they just sprayed something to cover up a smell,15 minutes later he finished plunging an left. Later when going to flush the toilet it wouldn't flush, so had to call down to the front again and they sent a guy back up to plunge again, then he said that wasn't working and had to snake the toilet. So the guy who tried fixing the toilet before we went into the new room basically left it clogged, needless to say I was just ready to get out there. The hotel staff asked how my stay was and I explained to them what happened and they had an empathetic look on there face and just said sorry. That to me isn't good enough especially for a hilton hotel I was extremely disappointed
5 out of 5
by Keith

Good

Posted Feb 14, 2014
Good place to stay nice and clean would stay again for sure
4 out of 5
by Alaa from VA, usa

I like it

Posted Jan 7, 2014
Comfortable hotel, big rooms, worth the value
5 out of 5
by L

This traveler left a rating score only Posted Oct 27, 2013
5 out of 5
by JS from SC

Perfect

Posted Aug 26, 2013
By far the best hotel in Florence, room service was good, would recommend to anyone.
5 out of 5
by A verified traveler from Richmond,VA

Great breakfast staff and buffet

Posted Apr 8, 2013
Pros: great service from breakfast staff; reasonable price for breakfast buffet
Location: Florence,SC just off I-95 on I-20
Good breakfast buffet for a very reasonable price; very friendly breakfast wait staff and cooks; large, well-kept handicap accessible room