Ratings based on 384 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Oct 12, 2016
Staff was excellent. They were knowledgeable and helpful. The location was convenient to all sights.
4 out of 5
by A verified traveler

Super Zentral, sehr nettes Personal, Sauberkeit OK

Posted Sep 28, 2016
Pros: Service
Location: Optimal 100 meter vom Duomo weg und somit sehr zentral
Für Italienische Verhältnisse Sauberkeit in Ordnung, nicht dreckig, aber wenn man an manchen Ecken genau hinsieht vermisst man etwas Gründlichkeit
3 out of 5
by A verified traveler from Chicago

Nice Location

Posted Sep 24, 2016
Pros: Location
Cons: Staff was not especially welcoming or accommodating, the food was not very good and the rooms were just ok.
Location: Location is great, St. Mark's square and church are beautiful. Lots of great food nearby.
This hotel is in a great location right off St. Mark's square. There are lots of good restaurants and activities nearby.
5 out of 5
by A verified traveler from Baie-Comeau, Québec, Canada

Hôtel très bien situé à deux pas du Duomo

Posted Sep 20, 2016
Pros: Tout
Cons: Changer le mobilier un peu désuet même si en bon état, couvre-lit un peu usé et décoration en général un peu passée date.
Location: Situé dans une rue remplie de magasins, à deux pas du Duomo et 10 minutes du Ponte Vecchio et de la gare, c'est parfait!
Cet hôtel est à deux pas du Duomo, mais notre chambre était très tranquille. Les réceptionnistes sont tous des perles, parlent le français et sont très aimables. Les chambres sont propres et confortables, avec une salle de bain d'une dimension raisonnable. Toutefois, la décoration et le mobilier pourraient être actualisés, mais c'est un détail.
5 out of 5
by A verified traveler from Boston, USA

Location and staff could not be better

Posted Sep 18, 2016
Pros: Staff and location
Cons: Bathroom was a little old, but it really didnt matter
Location: Right in the center of the town a few steps from absolutely everything!
Location was perfect - right in the center of everything, and the staff were super nice and helpful. For the price this could not be better. I highly recommend
4 out of 5
by A verified traveler

Posted Sep 14, 2016
Great location close to the Duomo, shopping, and Uffizi etc
3 out of 5
by A verified traveler

Central to everything in Firenze

Posted Sep 5, 2016
Adequate. Nice little breakfast. Shower quite small and is moldy
3 out of 5
by A verified traveler from Catania

Grazioso hotel al centro

Posted Aug 20, 2016
Hotel ubicato al centro comodissimo per gli spostamenti, camera spaziosa e pulita, servizio colazione discreto, flessibilità negli orari e personale disponibile
5 out of 5
by A verified traveler

Hotel agradable.

Posted Aug 9, 2016
Hotel en pleno corazón de la ciudad. Muy accesible y el personal muy amable !! El desayuno sin ser demasiado Bueno
2 out of 5
by Candice from Slidel

No AC despite being advertised

Posted Jul 17, 2016 on Hotels
If the AC had worked this hotel would have been given top billing We arrived to a hot room and asked for a fan with the promise the repair man would be there the next day , then so sorry, he didn't have the part. Whatever it was stifling in Florence. I had ignored some other reviews bout hot rooms - thinking it was a fluke and sincerely regretted it during my stay