Best and Worst staff in one
Posted Sep 18, 2012 on Hotels
This hotel has the nicest person I met in my entire trip in Italy when I came in. However, I never saw him again, and he was replaces with the rudest guy ever. My TV didn't work, and it was never replaced (stayed for 3 nights.) Normally, I don't care about TV when I travel, but this was during the Olympics. Furthermore, whenever I asked for anything, a map, directions, the rude guy was outwardly annoyed. Given, I noticed some rude guests before me, but he shouldn't translate that anger towards the next customers. I expected more from a 3 star hotel.