Ratings based on 381 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
by A verified traveler from Atlanta
Not worth the moneyPosted Sep 11, 2015
At first glance (on the internet), the place looked pretty good. I booked two triple rooms (six people traveling). When we arrived, they gave us one triple room and one double room with one bed. They later added a foldaway bed. The staff was incredibly rude and unhelpful. The AC didn't really work in the rooms. The rooms were in fact very clean, and breakfast was included (and was very good). My biggest issue with the place was the exorbitant cost ($260/night/room) combined with the terrible service. Definitely not a 4 star, and definitely won't be back.
for Everyoneby A verified traveler
Close to duomo and major attractionsPosted Sep 6, 2015
Nice hotel, convenient and secure. Pleasant staff that enhanced our tremendous experience in Florence!
for Everyoneby A verified traveler from Houston TX
Nice hotel, very well located, friendly service goPosted Sep 5, 2015
Great location close to the dome,good and friendly service, good breakfast. I'll be back again always when visit Florence
by A verified traveler
Definately not 4 start :(Posted Aug 31, 2015
Cons: Get proper double mattresses, fix the holes in the wall and replace the shower heads
This hotel was a big letdown for somewhere claiming to be 4 stars. While it was clean and the staff were lovely and it was in a brilliant location, my room was in dis-repair and uncomfortable. There was a hole huge dent in the wall where the door handle hits it, there was a small hole around a pipe coming out of the wall in the shower and the shower head seemed to spray water in every direction except down. To make it worse, the double bed was literally just two single mattresses pushed together with nothing binding them to each other. This resulting in me waking several times during the night as I'd managed to fall down into the crack between mattresses as they spread apart. Lastly, the air con switches off every time you leave the room meaning after a hot day exploring the sights, I would come home to a hot and stuffy hotel room. Very dissapointed.
by A verified traveler from NY
It is NOT a 4* hotelPosted Aug 6, 2015
The only good thing about hotel California is the location & the fact that after checking out you can leave :) The hotel is 3 min walk from Douma & 1 min walk from the museum where David is. Breakfast- guys selection but average. Stuff assigned seating. We wanted to sit outside in the yard but they redirected us to the indoor space. We came for the breakfast late& it seemed they didn't want to serve the tables outside anymore. Beds- mattresses are good but the frames are poor. If u stay in a double room with one "queen" bed you will find out that they are actually 2 single beds pushed together that do not stay together because they are not attached each to other. U will sleep in one bed & wake up in two. Could clean the place better too. It's a level of B&B but has 4 stars due to the bar on roof that is not that good either. But the view is nice from up there.
for Everyoneby A verified traveler from KR
두오모 근처, 조식 좋음, 싱글룸은 조금 좁은 느낌Posted Jul 20, 2015
Cons: 모기....... 그리고 시트가 너무 정신없이 화려한 거라서.. 유심칩 갈아끼우다가 잃어버림 ㅠ.ㅠ 보이질 않음.
Location: 두오모 근처라서 완전 좋음. 그런데 피렌체는 구글맵이 잘 안터지는데, 하마터면 미아 될 뻔 했음ㅋㅋㅋㅋ
싱글룸으로 더블베드를 원했는데, 싱글베드를 두개 붙여놓았음.... 23인치 캐리어를 들고 갔는데, 방이 좁아서 침대위에서 펼쳐야 했음. 방은 깨끗했으나.. 모기 한 마리가 자는동안 5방이나 물었고.. 산모기가 물은 것처럼 퉁퉁 부어올랐음. 첫날에 카운터 직원은 매우 친절했으나, 체크아웃하는 날에 흑인 카운터 직원은 무표정해서 친절한지는 모르겠음. 조식은 서양식 먹은 것중에 가장 훌륭했음.
for Couplesby liyao from 意大利
太差了！！！Posted Jul 3, 2015 on Hotels
for Familiesby A verified traveler
Posted Jul 2, 2015 on Hotels
for Familiesby Antonio from San Dimas, CA
Posted Jul 1, 2015 on Hotels
Great location, and clean. However. 4star should have free internet.
for Familiesby Kathy
Posted Jun 22, 2015 on Hotels
location was great, but the service was not great air conditioner was not working called numerous times nothing was done kept blowing fuses also Rooftop was great service there was perfect