Interior

Reviews of Hotel Columbus

4 out of 5
Hotel Columbus
L. Arno Cristoforo Colombo, 22/a, Florence, FI

Reviews

6.0
Rating 10 - Excellent. 29 out of 391 reviews" "
Rating 8 - Good. 109 out of 391 reviews" "
Rating 6 - Okay. 121 out of 391 reviews" "
Rating 4 - Poor. 81 out of 391 reviews" "
Rating 2 - Terrible. 51 out of 391 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location is terrible! Not near anything. Hhhhehehejejejjejejejejejej
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with group
Disliked: Amenities, property conditions & facilities
I'm not sure how this hotel received a 4-star rating. It wasn't anything close to 4 stars! Our room had a nice view of the river, but the traffic was very loud. Too loud for a restful sleep. The walls were paper thin. We could hear the people talking in the next room. The rooms were old and outdated. Good location though!
Stayed 4 nights in Jul 2019

8/10 Good

Hisham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and very friendly stuff
Stayed 11 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely no complaints
I have now stayed twice at this hotel, in April 2018 and this weekend (April 2019). This year I had a better room, absolutely no complaints, except maybe that the lighting was poor (I needed it to work in the evening). The bed was comfortable, the sheets clean, the bathroom was also large (much better than the one I had last year) and the towels plentiful and clean. Staff friendly. The breakfast is OK, but I have never really found a hotel in Italy that serves excellent breakfasts!!!
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from S on Nov 30, 2018
TKS

6/10 Okay

Donald

Liked: Cleanliness
Hotel Columbus October 2018
Adequate hotel near Arno River Park. Decent accommodations with in room safe and fridge. But, the smallest TV that I’ve ever seen in a hotel room! A shortish bus ride to downtown. Healthy walk to historical attractions.
Stayed 2 nights in Oct 2018
Response from D on Nov 30, 2018
TKS

6/10 Okay

Juan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel Columbus has the worst WiFi connection in Italy
Stayed 3 nights in Oct 2018
Response from D on Nov 30, 2018
TKS

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

John Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Keep away from this place. Beds are broken. WiFi does not work. TV just few chanels. breakfast is good. rooms are dirty. people smoke at the hall.
Stayed 3 nights in Jun 2018

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , friendly staff, decent breakfast . Half an hour stroll to the city centre .
Stayed 1 night in Jun 2018

6/10 Okay

Glenn, Sydney

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Staying in this hotel was something of a surreal experience. Firstly, if there is a 4 Star part of this hotel then i did not experience it. Sdcondly, forget about the advertised buffet brakfast, usually a highlight of the day. You'll be offered a coulle of sandwiches and a bottle of water in a bag. Shameful considering that many people enjoy a cup of tea or coffee to wake up to and Italy is so proud of its barista skills. On the posirive side, its a clean and comfortable budget hotel in a beautiful city. Enjoy.
Stayed 2 nights in May 2018

4/10 Poor

Maria Luisa

Disliked: Cleanliness, property conditions & facilities, room comfort
Ugly..
Old hotel, smells..! They need to change the carpets..! Breakfast not good.. Don’t go there..
Stayed 6 nights in May 2018

8/10 Good

Marco, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but I don’t know why book one place and...
Weird I see a listing different than the one I booked! I mean, I search Expedia site and saw pics about a place and booked... suddenly I received a mail indicating I need to check in somewhere else and also rooms were different as shown on pictures, so wasn’t weird! Besides that, staff is great and helpful and there’s a metro station kind near to move around Rome!
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Hotel Columbus
All staff made us very welcome and we would recommend this hotel to others. It was good value.
Stayed 3 nights in Apr 2018

8/10 Good

mohmmadjavad

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has no Hot water. Horrible experience cold shower in a cold weather .
Stayed 1 night in Sep 2017

6/10 Okay

fred, london

Liked: Staff & service
Disliked: Property conditions & facilities
Very hard to park around the hotel and you have to pay to park . Not the best place to be outside and night but when you come back it is t bad when your in the room and the staff and really helpful
Stayed 1 night in Sep 2017

6/10 Okay

robert

Liked: Cleanliness, staff & service, room comfort
Well located
Personnel very very helpfull. Room???? No shower door
Stayed 6 nights in Aug 2017

8/10 Good

Carmelita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good experience. The view is incredible and we were near of all the turistic places. Also you can take a meal in front of the river Sena.
Stayed 1 night in Jul 2017

6/10 Okay

sergio, colombi

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice close to cathedral
Small room, poor wifi, didnt work correctly, basic breakfast
Stayed 3 nights in Jun 2017

4/10 Poor

Despina

Disliked: Staff & service, property conditions & facilities
Old, shabby, and rude staff
We arrived in the evening to a cold reception and were told that the hotel changed its free parking policy the same day! So we were stuck paying for parking. We refused to pay the VAT upfront because you don't have to and when we returned from our walk the night shift dude rudely tells us "No VAT no key!". Breakfast was bland and stale and the staff there is also rude. Finally we got parking sorted by the day shift who were so kind. The hotel is far from the centre, around 3k but the bus takes you there, good luck getting back though.
Stayed 3 nights in Jun 2017

6/10 Okay

Piergiuseppe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Awful mattresses
Ok location 30 min from historic center. Very nice people at consierge . Basic breakfast. The worst part were the mattresses. Two twin attached together and both sinking into The floor like a boat. My wife as today is suffering of an excruciating back pain that came right after the night we slept there. 4 days after the pain is stilk there and Tomorrow we will check in to the emergency room and see what's going on.
Stayed 1 night in May 2017

6/10 Okay

l

Liked: Cleanliness, staff & service
Clean but a little bit dated. Value for money
Our first impression on arriving were not the best. The room was old and the bathroom cramped. It was also a bit out of the centre of Florence and required an initial taxi from the station (santw maria). You can catch bus number 14 from the station: get off via quentino sella. However once we understood the buses it was a great location and quick access to the town's highlight. There is so much to do and see. So from a tourist's point of view it ended up being a great location and very affordable. Make sure you have a ticjet and get it validated when you hop on. We had an inspector on one of six trips! No ticket is a fine between 75 to 240 Euros so the cist of the rides is cheap travel insurance.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

6/10 Okay

k&c

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
great restaurant. breakfast was decent. loud street noise and poor shower pressure on 4th floor. but good value and close bus stop with scenic river views

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Convenient location but a little old building.
Old hotel in a run down building with old furniture. However, it has a great location and very nice staff. The breakfast is not really good, very basic. I recommend it for a short/medium budget trip.

6/10 Okay

Marcelo, The location is very convenient.

Liked: Room comfort
Disliked: Property conditions & facilities
Good and convenient hotel
Very convenient hotel but a little old and rundown, it smells like an old building. The staff is nice. The breakfast is very basic compare to other hotels in Italy.

2/10 Terrible

Mr Mustapha, England

Disliked: Cleanliness, property conditions & facilities, room comfort
The worst hotel I ever had
When I booked this hotel four star in Florence Italy through Expedia I thought it will one of the best hotel in Florence,but unfortunately when I saw the room i was very disappointed & shocked,believe me it is like a prison room. Dirty carpet,very very old bed,old & dirty walls,& the worst was the noice all the time,you can't sleep,and the TV was the smallest size & only in Italian language, Believe me it is not critical but real I am saying about my bad hotel experience.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
A good value for a budget hotel
We had a fine experience. The staff were very friendly and helpful. The room itself was just fine. Yes, it's small and yes the furnishings are a bit out of date, but it's a budget hotel and it was perfectly in line with my expectations. At the end of the day, the bed was comfortable, everything worked, there was hot water, and we got a good value for our money.

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible even can not provide extra clean blenkets
Not recommended. Parking space is extremely limited maybe only one to three available.

4/10 Poor

Vijay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dark and Dingy
The room was Dark and Dingy and extremely unclean. You could easily see that the carpets weren't cleaned for many years. Toilets were okay and the bedspread was a little dirty as well. The staff were nice and helpful and they offer free parking which is a rare find given their hotel's location. Breakfast spread was not that great. Just the basic bread, ham, cereal and coffee Wouldn't go there again.

2/10 Terrible

Tony, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy, unclean, no food, no tea or coffee in room
Would not go again, Staff very helpful. No hot water for 2 days, no food, no basic tea or coffee in room, room generally old and tired and noisy because of lift

8/10 Good

Fiona

Budget hotel worth the money!
Brilliant location, right on the river - walking distance to Ponte Vecchio. The guy on reception (D) went out of his way to help us explaining the local area, really helpful. Without him the hotel would have been an unfriendly place, and just another hotel.

2/10 Terrible

kamtong

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 4 star hotel at all
The airconditioning is not working. Too hot inside the room. It is very noisy. The renovation is quite old. This is not 4 star hotel and very misleading

6/10 Okay

Bazza, London

Liked: Cleanliness, staff & service
Average Hotel away from the centre
We had a top floor room so had to get the lift then walk up one flight of stairs. No balcony to these rooms but good views of the river if front facing. Arrived slightly early for check in so were not allowed to check in until allocated time so we went for lunch (no lunch available at the hotels restaurant). Quite a long but pleasant walk along the river to the centre of Florence. Requested 2 rooms, one twin and one double but both were double beds.

8/10 Good

Nicole, Australia

Liked: Cleanliness, staff & service
A reasonable walk from Florence Central quaint lit
Was apprehensive about this hotel after reading the negative comments but all in all not a bad place. Definitely not 4 star as listed, maybe 3 if you are lucky. If you are lokimg for old italian charm with classic features this hotel would be ideal.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Warren, Mandeville, LA, USA

Liked: Cleanliness
Value hotel in Florence.
All in all, satisfactory and a good value. Not for those seeking a high-end hotel experience.

6/10 Okay

Verified traveler

Liked: Cleanliness
Inconvenient location
We were there for 3 nights. The hotel is very far from the city centre. There are only few buses to the city and they are infrequent and unreliable. The hotel is also very far from the stations.

10/10 Excellent

Karlis, Riga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for visiting Florence
I read some negative reviews about this hotel, but my experience was very positive. It is fine retro style hotel, room at 6th floor was clean and comfortable enough. Receptionist was very friendly, we got even free parking at the hotel backyard. Yes, hotel is not very close to center but we hadn't problems to reach city center by foot in some 15-20 minutes and the price was unbeatable. Continental breakfast was good enough to start day

4/10 Poor

ronald, brighton

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
never again!!!!!!!!!!!!!!
I was VERY disapointed with this hotel.Everything was very POOR!!!!!!

8/10 Good

Alfred, Moorcroft Wyoming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older but still going strong
Great place older but works

8/10 Good

faten, Dubai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Agood hotel without maintenance
Not bad hotel.ilike it and position and surroundings is good.the stuff were gentle,hostile.i like their service very much.i enjoyed my stay with them but unfortunately, the hotel need renewal and good maintainance.it seems old without maintainance

6/10 Okay

Verified traveler

Disliked: Staff & service
Let down by rude night staff
Stay was blighted by a rather rude staff member working the night shift. Which is very unfortunate given his day shift colleagues were extremely polite and helpful.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Had a great time in Florence but this hotel is not 4 star - might of been 30 years ago.