When I booked this hotel four star in Florence Italy through Expedia I thought it will one of the best hotel in Florence,but unfortunately when I saw the room i was very disappointed & shocked,believe me it is like a prison room.
Dirty carpet,very very old bed,old & dirty walls,& the worst was the noice all the time,you can't sleep,and the TV was the smallest size & only in Italian language,
Believe me it is not critical but real I am saying about my bad hotel experience.