Ratings based on 466 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from Weymouth
nice hotel close to must see tourist sightsPosted Sep 28, 2015
Location: Greet location Near the Duomo Short walk to Ponte Vecchio and Uffizi gallery Lots of restaurants nearby
We arrived quite late and were greeted by the very friendly and helpful night staff The friendly barman gave us a very welcome cold drink Concierge always very helpful and friendly and helps book tickets for trips and galleries The barman Ahmed was very happy nice and knowledgable about cocktails and wine Breakfast was good nice different selection to choose from Room was very clean, shower and bath worked great lots of hot water
for Everyoneby A verified traveler from UK
Nice classic hotel that could do better.Posted Sep 15, 2015
Pros: Big room, good size bathroom, we booked the junior suite
Cons: Tea & coffee making facility in the room would be great for the late cuppa as you will return late when the bar is closed.
Location: Good location enables you to walk anywhere in 20 minutes
Not all staff are helpful. We asking for poached eggs at breakfast and were advised that the chef had left and they were too busy to cook anything for us. One of the reception staff was too busy telling us that we couldn't get late check out to listen. Ahmed the bar manager was exceptionally good and entertaining which helped save the stay. Most cutlery was old and the china had cracks so looked a little tired.
for Everyoneby A verified traveler from Berlin
Sehr zentral und doch ruhig gelegenPosted Sep 15, 2015
Pros: Im Hotel ist es ruhig und das Frühstücksbuffet hat sich seit meinem ersten Aufenthalt vor einigen Jahren erheblich verbessert.
Cons: Die Preise an der hoteleigenen Bar sind grenzwertig hoch.
Location: Zentrale Lage in der Altstadt. Den unterschiedlichen Unternehmungswünschen steht eigentlich nichts im Weg.
Die zentrale Lage des Hotels ermöglicht es, die bekannten Sehenswürdigkeiten zu Fuß anzusteuern.
by A verified traveler
Posted Sep 9, 2015
Sehr gute Location. Service war gut. Das Zimmer war sehr klein und altmodisch aber sauber. Fuer eine oder zwei Naechte okay, nicht fuer laengeren Aufenthalt (Zimmer zu klein).
for Everyoneby A verified traveler
Great hotel, great location.Posted Aug 27, 2015
Staff was very helpful. Concierge was polite. The pictures were very exact... the room was very pretty spacious the bed was comfortable.
for Everyoneby A verified traveler from London
Friendly HotelPosted Aug 26, 2015
A lovely hotel with friendly staff. I got an upgrade on day three - a nice surprise! Breakfast was always plentiful and various and the room was comfortable and very clean.
for Everyoneby A verified traveler from Boston
Excellent location, but noisy.Posted Aug 20, 2015
Hotel is rather old, so there is a fair amount of noises in the room from old pipes. Suite is two levels with "excellent" acoustics.
for Everyoneby A verified traveler from R
fab central hotelPosted Aug 19, 2015
Very central, next to best shops, fab hotel. It was just an overnight however will stay longer next time. Will recommend to friends
for Everyoneby A verified traveler from San Diego, CA
Classic Hotel in Firenze Italy.Posted Aug 13, 2015
Pros: Breakfast and location.
Cons: Add a door person. Switch out the phone system, as the buttons on the phone don't work to call "front desk" "room service".
Location: Lot's of shopping and restaurants, churches, spa etc.
We learned quickly that what we call "Florence" is "Firenze" in Italy! Thankfully we got off the right train. We booked the hotel because of the proximity of location to the train station. Upon arrival I turned on my map app, and it was more like a 15 minute walk, so we opted to get a cab with all of our luggage. The location was good, and had many shops and restaurants around. The hotel is an older property, and still maintained nicely. The hotel doesn't have a door person to open the door for you or greet you. Check in was fast, and we were upgraded to a suite, nice touch! We also really liked the electronic roll down blinds for blocking out sunlight. This was a fun feature! The breakfast room was amazing, and had very good food!
for Everyoneby A verified traveler from York
Good central hotelPosted Aug 9, 2015
Pros: The hotel was comfortable with friendly staff at reception, good breakfast and a friendly bar area that was relaxing after a day of sightseeing.
Location: The hotel was central to all of the popular sightseeing attractions that were within easy walking distance.
The hotel was well located within walking distance of the railway station, central for all of the sightseeing attractions that you associate with Florence.