Acceptable hotel depending on the room you get.
Posted Nov 24, 2016 on Hotels
When we arrived we were sent to our room. It was not what we expected. The room was on the main road. It was noisy between people walking on the street, trains and cars going by all hours. The windows didn't close properly and the window coverings had seen better days. The bed was hard as a rock. It was like sleeping on a box spring and the temperature control didn't work so the room was like a sauna. We had prepaid for 4 nights and after 1 night asked for a refund and they refused. They did however move us and the second room was much better. The bed was the same so they put a pillow top on it and that made it a bit better. The hotel staff that worked the breakfast room were super friendly and the breakfast selection was very good. The room was clean as was the bathroom. Had they not moved us, I would have cautioned anyone from staying here, but once we moved, it was acceptable. It was located right near the train station and many attractions were within walking distance, including the market, the Cathedral and great shopping.