Comfortable room, average staff.
Posted Jun 29, 2016
The balcony was nice to have fresh air - not a fantastic view, but still pleasant. The room was above average for Firenze standards. The bed was comfortable to me and everything was clean. The original check-in staff was great, but later that evening our third guest for our triple room arrived with a bottle of wine and the clerk charged €5 for a small bowl of biscotti worth less than €1. He wanted to charge €20 for the bag that you can find at the store for about €2. Then he was rather disgruntled about checking in our third member. Sorry, but sometimes 1 staff can ruin it for the rest. Otherwise, it's a good place.