Ratings based on 1,347 Verified Reviews

4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Peru

Very nice hotel near everything

Posted Jul 20, 2017
It's a very nice hotel , since our arrival Roberta was very friendly and gave us a quick resume of what to do in Florence and where to go , the hotel is a block away from Mercato Centrale and you can have a very nice dinner on the second floor , the rooms are neat and the breakfast is delicious .
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, Il

Hidden Gem!

Posted Jul 17, 2017
Pros: The wonderful staff
Location: Very close to Santa Maria Novella Church. Very close to the train station. Perfect hotel great location!
Hotel Globus is a wonderful boutique hotel. It is in a very convenient location to all sight seeing, shopping, restaurants etc. The hotel has a warm inviting feel. The breakfast and nightly cocktail hour are a nice added touch. The hotel is clean and the rooms are pretty. The room and bathroom was very spacious and the beds are very comfortable. The absolute best part of Hotel Globus is the staff. Everyone is so courteous and helpful. Our most favorite person is Filomena. Meeting her was like having a new friend in Florence. She was always happy to see us, very helpful and has many good suggestions.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Quaint, modern hotel with easy access to the train

Posted Jul 10, 2017
Pros: Great staff. Decent breakfast. Good happy hour. Very clean and modern.
Cons:
Location: Very close to the train station which was nice for traveling and meeting up with tours.
We had a wonderful experience at Globus! The staff was super helpful with recommendations and were there 24 hrs/day to help as needed. There is a great welcome happy hour from 6:30-8:30 every day with snacks and one drink included. Great after a long day of sightseeing! The breakfast is pretty good and has lots of bread, croissants, cereal, and fresh fruit. They held out bags for us after we checked out so we could walk around town some more. Overall great experience and would highly recommend!
Comment from Hotel Management
Jul 14, 2017 by Roberta Brand Reputation Manager, Hotel Management
Dear Lindsey, Thank you so much for recommending Urban Globus Hotel and for sharing your feedback on our location and service, it is the dedication of our team which makes Hotel Globus different. We certainly train individuals that are passionate about the guest experience to a high level. The Hotel Globus team cannot wait to welcome you back here
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Nice hotel close to major sights

Posted Jul 10, 2017
Pros: Cleanliness and happy hour.....free drink and snack 6.30-8.30. Great after a hard days sightseeing!
Cons: More hooks in bathroom
Location: Around corner from San Lorenzo church also very convenient walk to main train station.
Lovely small modern hotel. Very clean with excellent staff.
Comment from Hotel Management
Jul 14, 2017 by Roberta Brand Reputation Manager, Hotel Management
Dear Carolyn, It is my pleasure to read your kind comments as to how much you enjoyed the experience staying at Globus Hotel. I am delighted you enjoyed the location in the cultural heart of Florence, as well as the service from the all the teams. I have shared your comments with tthem, we all are delighted to receive such feedback. I hope this visit marks the start of many more to come and I look forward to welcoming you on your next stay. Warm regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Sg

Modern hotel with great location

Posted Jun 30, 2017
Love this hotel and their attentive staff. Breakfast is good, there are two choices of waffles and different donuts every morning. In the evening if you return to the hotel there is a welcome drink in a cozy environment. Thanks Hotel Globus. (:
Comment from Hotel Management
Jul 14, 2017 by Roberta Brand Reputation Manager, Hotel Management
Dear Ck, Many thanks for sharing you review of your recent stay at Globus Hotel. We are so glad you appreciated our hotel in the cultural heart of Florence but expecially that you enjoyed our brakfast and our attentive staff.Thank you once again for your feedback and we hope to see you again on your next visit to Florence Kindest Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous Hotel Stay

Posted May 20, 2017
Pros: Everything was great, they really care and look after guests, really welcoming and lovely Hotel.
Cons: Nothing more than we could of hoped for
Location: Fabulous location to the stationa sneak all amenities
From the time we arrived Hotel Globus staff could not do enough to make our stay wonderful, they even made us complimentary cappuccinos on arrival. The room was great! Breakfast was a real bonus so much to choose from and the welcome drink a really nice touch. Location is so convenient to everything and a short walk to the station. Will stay here again.
Comment from Hotel Management
Jul 14, 2017 by Roberta Brand Reputation Manager, Hotel Management
Dear Guest, I am thrilled to read your comments on your experience staying at Globus Hotel and thank you for taking the time to share a review. I am pleased to read how highly you valued our location and the staff.I have shared your comments with everyone here and we all thank you for your feedback. I look forward to welcoming you again. Warmest regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

It is so convince to everywhere you want to visit

Posted May 1, 2017
It is a great hotel to stay!!! The staff in the hotel are super nice and helpful. I left my very valuable stuff in the safe after checking out of the hotel. They called me and save it in their office until I was back there to get it. Huge thanks to two front desk girls!!! Sorry, I didn't write down their name.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york new york

Centrally locate to train station and points of in

Posted Apr 13, 2017
Will definitely come back and recommend to our family and friends good job for the staff especially the front desk when we checked in
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 30, 2017 on Hotels
5 out of 5
by Sean

Loved it!

Posted Mar 24, 2017 on Hotels
We loved this hotel! It was completely remodeled about a year ago, and has a cool urban organic hipster vibe without being annoying (e.g., no fake mustaches anywhere). It was very clean, the staff went out of their way to help, breakfast was good, it is a 5-10 min walk from the train station but isn't shady (like the train station). 30 seconds from a main leather market and great eatery. 5-10 min walk from the center. Only downside is the small room is TINY. There is about 2-3 ft on the sides of the bed, room for the door to open, and a small bathroom. But the positives outweigh the size; I'd stay there again.