Dear Deborah,Thank you so much for taking a moment to share your experience at Globus Urban Hotel in the heart of Florence. We are delighted to hear that you chose to stay with us.We understand that our urban design concept leads to a more compact space in the rooms, and we're constantly looking for ways to ensure that every square inch offers maximum comfort and efficiency. Your feedback is invaluable in this regard and helps us to improve our guest experience.It's our hope that the intimacy of the rooms was balanced by the quality of the amenities and the personalised service provided by our dedicated team. Our hotel prides itself on creating a cozy atmosphere where guests can enjoy the vibrant energy of Florence while having a serene place to rest.We would be thrilled to have you visit us again. For your next stay, do consider trying one of our more spacious accommodations. Our team, led by Aurora, Guest Relations Manager, would be more than happy to help you select a room that better suits your preferences.Once again, thank you for your review, and we look forward to welcoming you back to Globus Urban Hotel, where the spirit of Florence comes alive in every corner.Warm regards,AuroraGuest Relations Manager, Globus Urban Hotel

Dear Ismael,Thank you for taking the time to share such a wonderful review of your recent stay at Globus Urban Hotel. We're absolutely thrilled to hear that our staff made a lasting impression with their helpfulness and friendliness. Our team at Globus Urban Hotel takes great pride in providing a welcoming and comfortable environment, and your kind words affirm their hard work.We regret the inconvenience you experienced due to the parking situation. As we strive to enhance every aspect of our guest experience, your feedback is truly invaluable, and we are exploring solutions to offer better parking alternatives for our guests.We're delighted that you enjoyed the exceptional staff service and amenities we proudly offer in the heart of Florence. It's our hope that the positives greatly outweighed the parking concerns and that your overall experience was memorable.We warmly invite you to stay with us again. Do reach out to us directly before your next visit; our Guest Relations Manager, Aurora, and the rest of the team are at your service to assist with any special requests and streamline your stay for even greater comfort and convenience.Thank you once again for your glowing review. We look forward to your return to Globus Urban Hotel for another extraordinary experience in the enchanting city of Florence.Warm regards,AuroraGuest Relations Manager, Globus Urban Hotel

Dear Julie,We're elated to read your glowing remarks regarding the breakfast experience at Globus Urban Hotel in the heart of Florence. It's thrilling to know that this aspect of your stay highlighted your morning and contributed to a memorable visit. At Globus Urban Hotel, we delight in providing a culinary start to the day that reflects the vibrant tastes of our city.Should your travels bring you back to Florence, we would love to have the opportunity to serve you another exceptional breakfast, perhaps introducing you to some new flavors we're proud to offer. We hope the rest of your experience with us was just as satisfying, and we're eager to welcome you again.A warm thank you from all of us here, especially our dedicated kitchen staff who take special pride in receiving such commendations. If there's anything else that stood out or any feedback you wish to share to make your next stay even better, please don't hesitate to reach out to me. Our purpose is to create enduring memories for our guests through our service, our hospitality, and the unique charm of Globus Urban Hotel.Warm regards,AuroraGuest Relations Manager, Globus Urban Hotel

Thank you for taking the time to share your feedback about your recent stay at Globus Urban Hotel, situated in the heart of Florence. We are thrilled to hear that you found our property appealing and appreciated its prime location close to the Florence train station, the buzzing Central Market, and an array of exceptional dining options. We understand that value is important, and while our pricing reflects the high demand of the holiday season, we're committed to providing a service and experience that justifies the investment our guests make when choosing us. Your mention of the pricing is something we take to heart, as we continually strive to balance premium quality accommodations with competitive rates.We look forward to the opportunity to welcome you back for another stay, perhaps during a different season when our rates may be more aligned with what you're looking for. Please feel free to reach out to me directly for any future bookings or inquiries, as it would be my pleasure to assist you with any special requests to ensure a memorable experience.Warm regards,AuroraGuest Relations Manager, Globus Urban Hotel

Dear Henry,Thank you so much for your lovely review! It's a joy to know that your stay at Globus Urban Hotel met all your expectations. Hearing how much you enjoyed our central location in Florence, just a stone's throw from an abundance of fine restaurants, cozy cafes, and the vibrant Central Market, is incredibly gratifying for us.Our staff strives to provide impeccable service, so your compliments are truly appreciated; it's wonderful that they could contribute to your positive experience. We're also delighted to hear that you started your days on the right note with our breakfast offerings!At Globus Urban Hotel, we believe that our guests deserve nothing but the best, and your feedback is a rewarding affirmation of our efforts. Your comfort and satisfaction are our top priorities, and we'll continue to ensure they're met in every aspect of your stay.We can't wait to welcome you back to the heart of Florence for another memorable visit. Should you need any assistance planning your next stay, please do not hesitate to reach out to me. Thank you once again for choosing Globus Urban Hotel, and see you soon!Warm wishes,JosephGuest Relations Manager, Globus Urban Hotel

Dear Christa,Thank you for taking the time to share your thoughts about your recent stay at Globus Urban Hotel. We are thrilled to hear that your experience in the heart of Florence was everything you hoped for. Our team takes pride in providing guests with exceptional service and ensuring they have a memorable stay with us.However, we sincerely apologize for the inconvenience you faced with our WiFi service. We understand that staying connected is important for our guests, therefore, we are actively working on improving our internet services to ensure that this issue is resolved promptly for a seamless online experience during your future visits.As the cultural capital of Tuscany, Florence is a city that always has something new to offer. We would be honored to welcome you back to Globus Urban Hotel so that you may explore even more of what this historic city has to offer. On your next stay, please feel free to reach out to me personally, and I will ensure that your visit is nothing short of perfect, with reliable WiFi connectivity.Thank you once again for your valuable feedback. Our guest's satisfaction is our top priority and your review is instrumental in helping us enhance our services. We look forward to the opportunity to surpass your expectations on your next stay at Globus Urban Hotel.Warm regards,AuroraGuest Relations ManagerGlobus Urban Hotel

Thank you so much for your wonderful review! We're thrilled to hear that the convenience of Globus Urban Hotel's location served you well during your stay in Florence. It's fantastic that you were able to take advantage of the nearby supermarkets and restaurants and that our proximity to the city’s main attractions added value to your experience.Your kind words about our breakfast selection bring us great joy, as we strive to provide a variety of delicious options to start the day off right. We hope those culinary delights helped fuel your adventures through Florence’s historic streets and renowned sights.Your satisfaction is our top priority, and we're honored that Globus Urban Hotel could contribute to a memorable visit. Should your travels bring you back to our enchanting city, we would love to welcome you again for another exceptional stay. Please don't hesitate to reach out to me personally for any future arrangements.Warmest regards,Aurora, Guest Relations Manager at Globus Urban Hotel

Dear Sharon,Thank you immensely for sharing your wonderful experience at Globus Urban Hotel with the community. Your commendation for the over-and-beyond service provided by our staff warms our hearts and serves as a testament to our dedication to guest satisfaction.We are thrilled to hear that our hotel's location contributed to the convenience of your visit to Florence. Being just a moment's walk from the vibrant central market and the iconic cathedral allows our guests to immerse themselves in the city's rich culture and history effortlessly.It's always a pleasure to hear when our guests can explore the local treasures of Florence as conveniently as you did. Your seamless experience is exactly what we strive to provide at Globus Urban Hotel.We're looking forward to welcoming you back for another stay — perhaps for a leisurely exploration of the local Tuscan cuisine or to discover more hidden gems around the corner from our central location. Until then, if there's anything we can do to assist you in planning your next visit, please don't hesitate to reach out to me directly.Warm regards,AuroraGuest Relations ManagerGlobus Urban Hotel

Dear Sergio,Thank you immensely for sharing your wonderful experience at Globus Urban Hotel. We are absolutely delighted to hear about the exceptional service you received from Aurora at the front desk. It's heartening to know that her advice and information contributed so positively to your stay in Florence.Our team is passionate about delivering friendly and personalized guest experiences, and your acknowledgment serves as a tremendous affirmation of our efforts. At Globus Urban Hotel, we are committed to ensuring that each guest encounter is as memorable and enjoyable as the city itself.Should your travels bring you back to the heart of Florence, we would be honored to have the opportunity to host you once more. Please feel free to reach out to us for any future visit – we are not just a place to stay but a gateway to the best Florence has to offer, with insights and recommendations to enhance every aspect of your journey.Warm regards,

Dear valued guest,Thank you for sharing your delightful experience at Globus Urban Hotel. We are thrilled to know our breakfast offerings, including vegan and vegetarian options, enhanced your stay in Florence. It's wonderful to hear that our selection of cappuccinos and fresh juices started your day on a high note.Your comments on the tranquil environment of our rooms amidst the lively surroundings offer great insight for future guests seeking a serene retreat in the heart of the city. We're also proud to hear that our location served as the perfect base for your explorations of Florence's iconic leather/food market, the Accademia, the Duomo, and the Uffizi.Our team is grateful for your recognition of their effort to provide friendly and helpful service, and your appreciation of the bathroom amenities and the convenience of our check-in/check-out process is much appreciated. It’s a great joy to know that we were the standout hotel in terms of comfort during your Italian journey.We are committed to ensuring each guest feels at home, and your mention of our accommodating luggage storage and lobby restroom facilities highlights our dedication to guest convenience.It would be an honor to welcome you back to Globus Urban Hotel. Please know that Aurora, and the rest of our staff are ready to assist you with your next visit to ensure it's as memorable as the last.Warmest regards,

Hello Jennifer,Thank you for taking the time to share your experience at Globus Urban Hotel! We are delighted to hear that you found our location convenient for exploring the rich culture of Florence. Our staff strives to provide friendly and accommodating service, and it brings us great joy to know this was a highlight of your stay.We're also glad that our breakfast offerings were to your satisfaction and that you appreciated the cleanliness of our facilities. These are aspects we pride ourselves on to ensure an enjoyable experience for our guests.Should your travels bring you back to the heart of Florence, we hope to have the pleasure of welcoming you once again. For your next visit, consider indulging in our exclusive rooftop dining experience, which showcases the enchanting views of our beloved city.Warm regards,Urban Crew

Dear Guest,thank you for this kind rewiew.We would also like to thank you for letting us know about the tv and wi-fi problem, we will be working on that for sure.Hope you enjoyed your overall stay and the city of Florence!See you soon!Regards,Globus staff

Dear Guest,thank you for this kind review!We hope to see you soon in Florence!Best regards,Globus staff

Thank you!!!!

Dear Guest,we are very happy that you enjoyed your stay with us! We hope to welcome you again soon in Florence!Regards,Globus Staff

Thank you!!!!

Dear Mr. Alien, Thank you so much for taking your time to give us a feedback. The hotel has a centralized heater for winter season and we switch to air-condition in summer time. We're so sorry for that. We hope you are all doing great and we hope to welcome you again on your next visit here in Florence.Kindest Regards, Globus Urban Staff

Dear Yuan, Thank you for your very nice review. We are glad that you liked our healthy continental buffet breakfast. And thank you also for appreciating the cleanliness of the hotel. We hope to welcome you again on your next visit here in Florence. :) Best Regards, Globus Urban Staff

Dear Guest,thank you for your kind rewiew! We are very happy that you liked our breakfast. We do have water but not in plastic bottles. They are in a can and for that reason you might have misteken it for a soda can... We will be happy to welcome you again in Florence!Regards,Globus staff

Dear Debbie,Thank you very much for your kind review,We are glad that you enjoyed your stay at the Globus Urban Hotel, and also pleased to read your comment about our staff.We hope to have the pleasure to welcome you again.Best regards.

Dear Ruby,We are truly glad to hear that you have loved your stay at Globus Urban hotel.We are delighted reading your comments about location , breakfast, the staff and also for the "Cantucci".We hope to have you here again .Warm Regards.

Buongiorno and thank you so much for such a nice feedback. It was a pleasure to have you here with us and we are happy you are bringing with you good memories.See you next time :) Ciao!

Dear Deborah, We are glad that you enjoyed your stay at Globus Urban Hotel, We really appreciate the nice words regarding the staff from the front desk team to the breakfast team: the main goal of both teams are to give to our guest a pleasant experience.Regarding the location of the hotel: is one of his point of stenght because in only few minutes by walk you can reach the main Florentine touristic attractions.We hope to have you again as our guest.Best Regards,The Globus Crew.

Buongiorno and thank you for your rating. We always try to improve our service to reach the full satisfaction of our guest that is our goal and we always like to have suggestions or advices to always get better.Therefore we hope to have the pleasure to welcome you again:) Grazie for now

Grazieeeee!

Thank youuuuu!!!!

Dear Antonio, Thank you very much for your very nice review. We so much appreciate your kind words. All of us are sooo glad that we made your stay comfortable. The housekeepers and the receptionists who are very diligent and always willing to go above and beyond. The breakfast staff who are very passionate and innovative. It gives us all a happy heart to be part of your beautiful experience here in Florence. We hope to see you again on your next visit and you may consider booking the standard or superior rooms for more spacious room.We wish you all the very best. take care always,Globus Urban Staff

Dearest Mr. Baker, It's so very nice to hear from you..:) Hope all is going smoothly and well. We really appreciate you taking the time to leave a nice review regarding our staff. Our hotel has a centralized heater and the electric heater we provided hopefully helped with the desired temperature. We hope to see you some time soon. take care always and we wish you all the very best! :)Globus Urban Staff

Dear Adlina, Thank you so much for givin' us perfect score. It does make us soooo happy to know that your stay with us had been superb. All the best, Globus Urban Staff

Dear Raza, We thank you for your feedback. Please let us know next time, your expectations which were not met. It's always been our goal to give our guests a relaxing and comfortable stay. We wish you all the best. take care and have a good one. Kind Regards, Globus Urban Staff

Dear Michele, Thank you very much for taking your time to rate your stay. We hope to have the pleasure to welcome you again here on your next visit in Florence. Best Regards, Globus Urban Staff

Dear Mrs Di Donato, we took good note of your experience and comments for wich we dealed privately and we are sorry for the unpleasant situation.Wish you a good day

Buongiorno and thank you so much for you feedback and for such nice appreciation to our staff and to our breakfast, we always try to offer the best service for a great experience and do it with pleasure.We are sorry that sleep was not very quiet for the noise but maybe it was also a very special time of the year and maybe even though we have good soudproof windows the area was a little bit more noisy and crowded thank usual. For the rack we could have low the heat a little bit more down...if we knew. Thank you anyway for the suggestions , we will keep an eye on everything to make it better and despite all this we do look forward to see you again during your next trip to Firenze!

Dearest Terri, We so appreciate your very nice words and of course for taking your time to write a perfect review. Thank you so much for highlighting our very convenient location and mentioning our great staff. We hope to have the pleasure of having you again on your next visit here in Florence. We wish all the best. take care always. Best Regards, Globus Urban Staff

Dear David, We so much appreciate your nice review. We are very very glad to have made your stay comfortable and enjoyable. We'll see you again soon hopefully.:) We wish you and your whole beautiful family all the best. Happy Holidays and we send you our Warmest Regards, Globus Urban Staff

Dearest Swathi, Thank you so much for giving us a perfect score. We will continue to do our best for our much valued guests. All the best, Globus Urban Staff

Dearest Andres, Thank you so much for taking you time to give us a nice feedback. We do our very best to make all our guests feel like they are home away from home while on vacation. We wish you Happy Holidays and we hope to have you again soon. take care. Best Regards, Globus Urban Staff

Dear Julie, We are so glad to know you enjoyed everything here in Florence and it is a great pleasure for us to be part of your beautiful memories here. We hope to see you again. grazie mille.Happy Holidays take care and Warmest Regards, Globus Urban Staff

Dear DIDIER,we would like to thank you for leaving a nice review regarding your stay at Globus Urban Hotel in Florence.It has been a pleasure to welcoming you and assist you as our guest during your visit.We're looking forward to welcoming you in the Nest Future Besrt Regards

Thank you very much Keysha for taking your time to give us feedback.We hope to have you again next time soon. Happy Holidays! Best Regards,Globus Urban Staff

Dear yee Mei,thank you so much for the stellar review you left regarding your stay at Globus Urban Hotel, that means a lot for us.You metion a lot of positive things about the hotel starting from the location which is his point of strength becasue in olny few minutes by walk you can reach all the main spots of the city.Regarding the breafast service we really appreciate the nice words you left and also you enjoy it.Regarding the room size, as you mention you booked one of our standard rooms for your stay one of our big room we can offer to our guest,but if the space on the rooms wasn't enough for your nest stay we suggest you one of our Superio rooms which are more bigger and offer more space and comfort.We hope to welcoming you in the next future Best Regards

Dear Michelle,we would like to thank you for you kind review you left regarding your staty at Globus Urban Hotel.You mention the position of the hotel which is very strategical and helpful because in only few minutes you can reach all the main touristic spots of the city.Regarding the negative aspect you mentionThe First one is regarding the AC system,we're sincererly apologise for the incovenience but during the winter season is not allowed by the Italian law to activate the AC only the heater for the cold season, regarding thr water pressure we would like to thank to report it with us we gonna make an imporant check and manteinence to stabilize the pressure .We hope to welcoming you in the next future Best Regards

Dear Laura,we would like to thank you for your awesome review you left regarding your stay at Globus Urban Hotel.We really appreciate the nice words you left for our front desk agents Gabriella and Aurora who made your stay in Florence very unique and memorable thanks their help and suggestions for restaurants and locations to visit.We're also glad that you really enjoyed our brekfast service made and served by our brekafst team who want to serve you a great breakfast to start the day in a good mood.Last but not least the location of the hotel is strategical and very convenient because in only few minutes by walk you can reach all the main tourisitc spots and very convenient to catch the train from SMN train station or the tram for the AirportWe're lloking forward to welcoming in the next FutureBest Regards

Dearest Rachel,All of us here at Globus Urban Hotel are beyond grateful for your very nice words. Our location is indeed close to all the main sites. We are glad you enjoyed also our breakfast which is prepared by our very dedicated breakfast staff. cheers! :) Thank You and we send you our Warmest Regards

Dear Juan, We thank you for writing a nice feedback and giving us a perfect review. We're very glad you enjoyed your stay and everything here in Florence. :) all the best, Globus Urban Staff

Dearest Sara, We are very happy you enjoyed your stay with us. Thank you for taking the time to write a nice review. We really appreciate it. We hope to have you again soon. Best Regards, Globus Urban Staff

Dear Urzula,We appreciate you taking the time to write a very nice review. We're all beyond happy to have made your stay comfortable. Until next time! :) We wish all the best and we send you our Warmest Regards,Globus Urban Staff

Thank you so much Angelina for giving us an excellent feedback. It's been such a real pleasure having you here with us. We hope to have you again next time soon! :) Best Regards, Globus Urban Staff

Dear Teressa, We are soooo happy you enjoyed your stay with us. It's been our pleasure to have you and be a part of your wonderful Florentine moment. We will see you again hopefully soon. We wish you all the best. Warmest Regards from all of us, the Globus Staff :)

Dear Peter,thank you so much for leaving a review regarding your stay at Globus Urban Hotel in Florence.We're glad that your stay with us has been plesant and memorable.We're looking forward to welcoming you in the next futureBest Regards