Get an overview of this hotelFamily-friendly Florence hotel in Santa Maria Novella, walk to Santa Maria Novella Basilica and Museum

Popular property highlights

Free WiFi
Babysitting or childcare (surcharge)
24-hour front desk
Multilingual staff
Concierge services

Location

This family-friendly Florence hotel is located in the historical district, within a 10-minute walk of Santa Maria Novella Basilica and Museum and Fortezza da Basso. Cathedral of Saint Mary of the Flower and Florence Baptistery are also within 15 minutes.

Hotel Features

Along with a bar/lounge, this hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-in, tour/ticket assistance, and multilingual staff are onsite.

Room Amenities

All 14 rooms provide free WiFi, room service, and TVs. Guests will also find premium bedding, phones, and ironing boards.

 Guest Highlights

Our Guests Love
  • Good location
  • Helpful staff
Our Guests Note
  • Bathrooms could've been nicer

Hotel Amenities

Hotel Amenities

Hotel Hermes features tour/ticket assistance, multilingual staff, and concierge services. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This family-friendly hotel also offers express check-in, room service (during limited hours), and a safe deposit box at the front desk.

  • Babysitting or childcare (surcharge) 
  • Free WiFi 
  • Offsite parking discounted rates available 
  • Number of floors - 3 
  • Number of buildings/towers - 1 
  • 24-hour front desk 
  • Total number of rooms - 14 
  • Babysitting or childcare 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Tours/ticket assistance 
  • Luggage storage 
  • Express check-in 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Room Amenities

  • Premium bedding 
  • Air conditioning 
  • Phone 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer (on request) 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Desk 
  • Television 
  • Free WiFi 
  • Room service (limited hours) 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at noon

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.

Pets

  • Pets stay free

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
No rollaway/extra beds available
No elevators
Pets allowed (no fees)

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hermes Florence
  • Hotel Hermes Florence
  • Hermes Hotel Florence

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


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