Get an overview of this hotelFamily-friendly Florence hotel in Santa Maria Novella, walk to Santa Maria Novella Basilica and Museum


This family-friendly Florence hotel is located in the historical district, within a 10-minute walk of Santa Maria Novella Basilica and Museum and Fortezza da Basso. Cathedral of Saint Mary of the Flower and Florence Baptistery are also within 15 minutes.

Hotel Features

Along with a bar/lounge, this hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-in, tour/ticket assistance, and multilingual staff are onsite.

Room Amenities

All 14 rooms provide free WiFi, room service, and TVs. Guests will also find premium bedding, phones, and ironing boards.

Hotel Amenities

Hotel Amenities

Hotel Hermes features tour/ticket assistance, multilingual staff, and concierge services. Public areas are equipped with complimentary high-speed wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This family-friendly hotel also offers express check-in, room service (during limited hours), and a safe deposit box at the front desk.

  • Offsite parking discounted rates available 
  • Babysitting or childcare (surcharge) 
  • Free WiFi 
  • Number of floors - 3 
  • Number of buildings/towers - 1 
  • 24-hour front desk 
  • Total number of rooms - 14 
  • Babysitting or childcare 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Tours/ticket assistance 
  • Luggage storage 
  • Express check-in 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Offsite parking discounted rates available

Room Amenities

  • Premium bedding 
  • Air conditioning 
  • Phone 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer (on request) 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Desk 
  • Television 
  • Rollaway/extra beds available 
  • Free WiFi 
  • Room service (limited hours) 

Where to Eat

Buffet breakfasts are available for a surcharge.

Room service (during limited hours) is available.


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower 

Hotel Policies


Check-in time starts at noon


Check-out time is 11:00 AM

Payment types


  • Pets stay free

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

Pets allowed (no fees)

No rollaway/extra beds available

No elevators


You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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