Ratings based on 58 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
52% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from England

AWFUL .. DO NOT STAY THERE...

Posted Nov 4, 2016
Pros: LEAVING !!! The blood orange in cartons at breakfast time.
Cons: The old dragon that runs it..!!!!!!!!! We believe she can breathe fire... From the moment we arrived she was huffy and off with us, so miserable ?? We had arrived early ..around 10am , as we had advised on booking. Asked if there was a toilet...told no..after a huff and she said toilets were being cleaned . Asked then if possible to change somewhere after our journey.. another huff and mumbling and again told no.. nowhere.. Great start.I had to end up changing in the hallway as she was walking back and forward huffing at me... Said could we leave the bags with her until later when we checked in, she then snatched the bags from us... Really dreading going back to the hotel later.. she was so OFF to us.. I really do think she can breathe fire. Later when we checked in, the man seemed nice enough to us. Shown to room and all seemed ok... bed was hard and lumpy, room very cold, cobwebs all over the place, blankets and sheets felt damp and the towels were like thin pieces if muslin.. like a wiping up cloth. What a place.. how she is allowed to even be on any sites we don't know ?? However the next morning we realized how sly she was, as she was so nice to some of the other guests and chatty and laughing ?? Then we realized it must be because we are from ENGLAND .... The breakfast was rubbish too, one coffee then had to pay for more, who would want any more anyway, when the coffee i stirred was like someone had spat in it, as this slimy stuff came out on my spoon ??? tiny b
Location: Trying to catch a bus nearby was crazy..so many people on the buses they would not stop to let anyone else on. After waiting ages, we walked.
1 out of 5
by A verified traveler from phoenix

very shady area

Posted Aug 3, 2016
Pros: nothing
Cons: relocate and provide the service and amenities that you promise to provide.
Location: nothing to do nearby as very far away from town and SMN station
this hotel is 45 minutes away from SMN station. The hotel is located at a very shady area so you have to get back home before the sun goes down. The room was smelly, no privacy. The hotel owner woke us up at night because we shouldn’t take a shower past the guests bed time. The view we had was terrible, you could see refugee campers. The hotel owner is also very creepy and kept wanting to interfere and come in our room when we were in it.
Comment from Hotel Management
Aug 30, 2016 by MAU, Hotel Management
Dear "Expert Traveler" 1) I inform you as well as I confirm You that the services and amenities showed in our web page on Expedia are exactly what our Guests will find at their arrival. 2) I inform you as well as I confirm You that the SMN Stn. is just at 15' away from our Hotel and not at 45' as You wrote 3) NEVER I WOKE GUESTS DURING THE NIGHT TO PROHIBIT TO MAKE SHOWER !!. 4) NO REFUGEE CAMPER IN OUR AREA !!!!! 5) NEVER I ENTER IN THE ROOM WITH GUEST INSIDE !!! I think that or You wrote this review for another Hotel or YOU WROTE FALSE. !!!
5 out of 5
by FLAVIO JOSUE from Lima, Perú

Bueno por ubicación, y atención.

Posted Aug 1, 2016 on Hotels
Muy bien, son bien puntuales, así que debimos esforzarnos por no incomodar, pero la atención fue excelente, nos indicaron que lugares podíamos visitar, que rutas tomar, en que lugares podíamos comer a un buen precio.
2 out of 5
by A verified traveler

Lavori in corso.

Posted Dec 20, 2015
Lavori in corso. Forse sarebbe stato meglio chiuderlo fino alla fine dei lavori. Titolari cordiali ed accoglienti.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2015 on Hotels
2 out of 5
by kut FAI from hongkong

Posted Oct 26, 2015 on Hotels
The service is fine but the hotel location is beside the main road, that make it very noisy, difficult to sleep at night. You better to have earplugs before staying there.
4 out of 5
by Thomas

Hôtel Florence

Posted Oct 24, 2015 on Hotels
Hôtel bien situé, parking à disposition tout proche (15 à 20 euros la journée). L'isolation sonore avec le reste de l'hôtel et la rue n'est pas idéale...
3 out of 5
by A verified traveler

Posted Oct 19, 2015 on Hotels
Room was very noisy..above the street with scooters buses and police sirens... Breakfast was good staff was friendly
2 out of 5
by A verified traveler from Australia

Noisy, needs some maintenance

Posted Oct 17, 2015
Pros: Staff helpful on travel info and places to eat.
Cons: Windows and shutters, street noise.
Location: Walk about 200 metres to get to tram. The BEST Kebab place just down the road next to the Pinolo Restaurant. You need transport to get to attractions
Not everything worked properly. Window shutters and some bathroom facilities need attention. Would benefit from double glazing to reduce street noise.
2 out of 5
by Jose from Jvresorts

No es 3 estrellas

Posted Oct 17, 2015 on Hotels
Hotel no merece la puntuacion de 3 estrellas porque no cuenta con los servicios necesarios , los dueños son muy amigables , pero el cuarto olía a polvo, dos días no nos acomodaron el cuarto, dejamos las toallas en el piso para cambio y las volvían a guindar, una lástima porque tiene buena ubicación, comentario de jvresorts.com