Ratings based on 191 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from London

Lovely hotel in perfect location

Posted Aug 19, 2015
Pros: Location, friendly staff, high standard of the rooms and bar areas, our terrace overlooking the Arno,
Cons: Mosquitos from the river are a problem but I'm not sure what can be done about that!
Location: The hotel is easy walking to all the main tourist spots and shops
This hotel is a stone's throw from the Ponte Vecchio overlooking the Arno. I's a great area and easy walking to many good restaurants recommended by the hotel (that aren't in the tourist centre). We had two excellent meals in restaurants recommended by the hotel staff. The hotel staff were all very friendly and helpful. The facilities were all very good. I would definitely recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Stayed here many times and it is always wonderful.

Posted Aug 9, 2015
Can't fault this hotel. It is a wonderful experience. View of the river is definitely worth paying for.
5 out of 5
Recommended
for Everyone
by A verified traveler

アマルノ川沿いの好立地。サービスも最良です。

Posted Aug 5, 2015
ホテルには駅からタクシーで行きました。ホテルにチェックイン時、カバンを一つタクシーに忘れた事に気が付きました。ホテルのスタッフに事情を話すと、即座にタクシー会社に連絡してくれて、チェックインの手続きをしている間に取り戻す事が出来ました。それ以外にもいろいろ対応が早く心地よく過ごせました。
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Wonderful location

Posted Jul 9, 2015
Everything was perfect. I have been to Florence once before, and actually did not care for it too much. It was the location of the previous hotel. The Lungarno was a perfect location, right off the Ponte Vecchio, staff was wonderful. Every night as we walked back to the hotel, we were glad to be "back home". Have a completely different feeling about Florence now!
4 out of 5
Recommended
for Everyone
by A verified traveler from australia

Room was a bit small

Posted Jul 7, 2015
Hotel staff - fantastic Service - fantastic Food - Fantastic Room - very nice just a bit small especially given the cost Spa - the Iris spa at the sister hotel was disappointing in all respects
5 out of 5
Recommended
for Everyone
by A verified traveler

Gorgeous hotel right next to Ponte Vecchio!

Posted Jul 1, 2015
I would definitely stay here again. The concierge gave us wonderful recommendations for restaurants. They were friendly and the room overlooking the Arno and the Ponte Vecchio was superb! Memorable stay :)
4 out of 5
Recommended
for Everyone
by A verified traveler from Saudi Arabia

Recent Stay

Posted Jun 28, 2015
Pros: Location.
Cons: Better service and friendly staff.
Location: Shopping and restaurants.
Location was great, but service could have been better. Staff were not very helpful and on the arrogant side.
5 out of 5
Recommended
for Everyone
by A verified traveler

One of my favourite hotels.

Posted Jun 4, 2015
I just keep going back to this hotel because it is so lovely. It is not flash. It is quietly sophisticated. Rooms over river have wonderful views. Restaurant is great. Staff are brilliant.
4 out of 5
Recommended
for Couples
by A verified traveler from Donaueschingen

gerne wieder

Posted Jun 1, 2015
Pros: Das Personal war sehr freundlich und wir hatten das Gefühl willkomen zu sein, dazu die Lage und der direkt Blick auf Florenz.
Cons: Uns hätte ein Wasserkocher, Tee oder Kaffeeangebot auf dem Zimmer gefallen
Location: Direkt an der Altstadt, Uffizien 3 Min. entfernt
...einfach schön, das Hotel, die Aussicht, der standort!!! Waren für ein Wochenende dort, auch mit dem Ausblick auf die Strassenseite war das Hotel super. Das Zimmer war sehr schön und hatte einen Balkon mit schöner Bestuhlung. Wir haben uns sehr wohl gefühlt, das Personal ist sehr zuvorkommend. Frühstück uns Service leider für uns zu teuer...aber Florenz hat ja einiges zu bieten für Jeden, waren eh viel in der Stadt unterwegs und waren froh, dass das Hotel direkt an der Ponte Vechio lag. Können das Hotel empfehlen.
4 out of 5
Recommended
for Couples
by Victor from São Paulo

Localização privilegiada em Florença!

Posted May 5, 2015 on Hotels
Hotel super bem localizado, com um otimo restaurante (Borgo San Jacopo) e um staff muito atencioso. Uma otima estadia, recomendo!