Ratings based on 332 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Super hotel à proximité du centre ville

Posted Aug 29, 2016
Très bon hôtel pour un weekend. Près du centre historique (15 min à pied). Chambre pour 4 seule bémol... Le prote de la douche et toilette donne directement sur la chambre. Le personnel de l hôtel à tout fait pour arranger cela notamment, ils ont acheté un paravent.
4 out of 5
by A verified traveler

Lovely hotel, great service and staff.

Posted Aug 15, 2016
Location: If you are happy to wander into the main attractions it is nicely situated, outside of the main touristy areas. Within walking distance.
This was a very nice hotel. The staff were helpful and friendly. The pictures portray the hotel as it is. We found it comfortable and pleasant. The only thing I would have liked in addition would have been tea and coffee making facilities in the room. However, this did not detract from the overal rating of the hotel. We would gradly return to the hotel in the future.
5 out of 5
by A verified traveler from Göttingen

Kleines, neu renoviertes Hotel in guter Lage

Posted Jul 21, 2016
Pros: Hotelausstattung und Frühstück top! Genauso wie das Personal...klasse!
Cons: Alles bestens!
Location: Restaurantempfehlung für abends: Le Carceri, Piazza Madonna della Neve 3 (5 Min. zu Fuß vom Hotel)
Wieso hat dieses Hotel nur zwei Sterne? Von uns ***+ Wir waren restlos überzeugt. Das fing schon beim Einchecken an. Überaus freundliche, kompetente und aufmerksame Mitarbeiter/innen. Unser Zimmer modern, sauber, bequemes Bett, gut funktionierende Klimaanlage, kleiner Balkon. Im Garten ein Sitzbereich mit Whirlpool, in dem wir uns nach einem langen Tag entspannen konnten. Das Frühstück in Buffetform mit guter Auswahl in einem freundlichen Raum angerichtet. Für jeden Gast wurde, zusätzlich zum Kaffeeautomaten, frisch zubereiteter Cappuccino/ Espresso angeboten. Eine klare Empfehlung!
4 out of 5
by A verified traveler from uk

Very good for a 2 star hotel

Posted Jun 17, 2016
This hotel is lovely and for a two star hotel it has great facilities. The staff are really friendly and very helpful. It was about a 20 min walk into the centre. We also used the secure garage parking which is 10€ per night but there is only 5 spaces between two hotels so you need to book. The room was a good size with a balcony overlooking a courtyard with a hot tub. The room is open plan so the shower is in the bedroom so this is not a room suitable to share with a friend unless you are happy to leave the room whilst the other showers etc. The bed was king size and very comfortable. The breakfast was continental but with lots of choice. There was cereal, yoghurt, fruit, juices, bread, pastries, meats, cheeses and jams. You can also make your own freshly squeezed orange juice. If you want a nice coffee ask for a cappuccino or something as the staff have a much nicer machine in the kitchen and are happy to make it for you (the coffee in the machine in the dining room isn't nice. However the hot chocolate is lovely). The only negative for us but sadly it was a big one, is the noise! The walls are very thin and when someone showered or turned the tap on in the next room it was very noisy. The lift also was very noisy and woke us numerous times at night. If you are a heavy sleep though this would be a fantastic place to stay as everything else was excellent.
4 out of 5
by A verified traveler from Baden-Württemberg

Kleineres Hotel mit ca. 18 Zimmer

Posted Jun 1, 2016
Pros: Uns hat am Besten die Lage und der freundliche Service gefallen. Man fühlte sich sofort wohl.
Cons: Für uns war alles in Ordnung.
Location: Das Hotel liegt in einer ruhigen Strasse . Jedoch ist in der Nähe ein Coop ,wo alles zu erhalten wäre. Ebenfalls gute Restaurants in der Nähe.
Check in bei Ankunft reibungslos. Gleich bei Ankunft wurde uns etwas zu trinken und Dolce angeboten. Das Hotel hat ca. 18 Zimmer und liegt ungefähr 15 Minuten zu Fuß vom Zentrum entfernt. Bushaltestelle jedoch in unmittelbarer Nähe. Trotz zwei Sterne, war das Hotel mindestens drei bzw. beim Frühstück vier Sterne wert. Es gab alles außer Rührei und es wurde immer nachgelegt..Das Hotel liegt in einer sehr ruhigen Straße, so daß auch die Zimmer zur Straßenseite o.k. sind. Auch die Größe der Zimmer ist völlig ausreichend. Wir erhielten am ersten Tag auch einen Stadtplan und die wichtigsten Informationen.
5 out of 5
by Gentry

This traveler left a rating score only Posted May 29, 2016 on Hotels
4 out of 5
by VICTOR from São paulo

Great things inside, a lil far away from centre

Posted May 27, 2016 on Hotels
It was a nice hotel, the staff is very very friendly, we had lots of useful tips to know the town, the lady doing the breakfast is lovely, the hotel is brand new with modern furnitures, big room and a nice common terrace! It is a little far from the city centre, you can easily go by bus or walking(20min), but when you want to come back is not always that easy because the city doesnt have a good taxi service and to take the bus at night you should have the ticket already! Anyway, I certainly recommend this nice, friendly and bello hotel!
4 out of 5
by Alberto

Hotel a conseiller

Posted May 18, 2016 on Hotels
Hotel 2 étoiles qui en vaut bien plus , accueil très sympa , les réceptionnistes font le maximum pour vous renseigner et parler en français .Possibilité de boire un verre sur la terrasse en rentrant .Chambre spacieuse , juste petit déjeuner moyen . Hotel à conseiller les yeux fermer
4 out of 5
by A verified traveler

Very nice weekend hotel

Posted Apr 6, 2016
Pros: Staff was great Clean breakfast was good
Cons: Beds Noise cancellatoin
Location: You can get around all of Firenze from this location.
The staff is very pleasant and the breakfast definitely worth it. The hotel is very noisy, meaning you can hear everything going on inside the hotel. The bed is somewhat hard, and the matresses different in type. It is a great hotel for short stays and definitely in the right part of town. 15 minutes to Il Duomo and other sights in Firenze.
5 out of 5
by Mercè

This traveler left a rating score only Posted Apr 1, 2016 on Hotels