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Get an overview of this hotel4-star Florence hotel in Santa Maria Novella, walk to Cathedral of Saint Mary of the Flower

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Laundry facilities
24-hour front desk

Location

Located in Santa Maria Novella, this hotel is steps from Piazza di Santa Maria Novella and Santa Maria Novella Basilica and Museum. Cathedral of Saint Mary of the Flower and Florence Baptistery are also within 10 minutes.

Hotel Features

A bar/lounge, valet parking, and 24-hour room service are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.

Room Amenities

All 34 rooms offer free WiFi, 24-hour room service, and cable TV. Other amenities available to guests include minibars, free newspapers, and hair dryers.

Languages Spoken

Hotel Amenities

Hotel Amenities

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This Florence hotel also offers tour/ticket assistance, multilingual staff, and a garden. Parking is available onsite for a surcharge.

  • Safe-deposit box at front desk 
  • Express check-in 
  • Bar/lounge 
  • Luggage storage 
  • Elevator/lift 
  • Concierge services 
  • 24-hour front desk 
  • Free breakfast 
  • Laundry facilities 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Year Built 1480 
  • Total number of rooms - 34 
  • Number of floors - 3 
  • Free WiFi 
  • Dry cleaning/laundry service 
  • Wedding services 
  • Valet parking (surcharge) 
  • Computer station 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Parking

Valet parking (surcharge)

Room Amenities

  • Room service (24 hours) 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • Bidet 
  • Cable TV service 
  • In-room safe 
  • Free WiFi 
  • Number of bathrooms -  
  • Free newspaper 
  • In-room climate control (air conditioning) 

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 7:30 AM and 10:30 AM.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets stay free

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No cribs (infant beds) available
Pets allowed (no fees)

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: EUR 4.80 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Valet parking fee: EUR 25 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Palazzo dal Borgo
  • Hotel Palazzo dal Borgo Florence
  • Palazzo dal Borgo
  • Palazzo dal Borgo Florence
  • Aprile Hotel Florence

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.


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