Small room but clean
Posted Jul 9, 2016
I booked the "comfortable single" room, and it is a narrow room with not much to say about. It's clean, the location is very convenient - minutes walk to the train station and there are shops and restaurants in the nearby street Via Faenza.
The last day of my stay the electricity went out early morning. They had it restored in about 20 minutes. However none of the electric sockets in my room work. I informed the gentleman at the reception desk and he wrote down on a piece of paper as item to be fixed. When I got back to the hotel in the evening, I was told the problem was still not fixed, which I found it hard to understand why a seemingly general electricity issue like that cannot be remedied, and they had the whole day to fix it. Fortunately the gentleman at the reception desk helped find a adapter that fit a socket on the wall in the lobby and I was able to use my laptop and had my cell phone charged.
Overall, the hotel room is small, old but clean; the staff is friendly and helpful and the location is convenient.