Ratings based on 779 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Nice staff. Clean room and great location

Posted Jul 19, 2016
I had a nice room. Helpful staff. Christina especially was very approachable and always had a smile on. The hotel was equipped with facilities to make stay there pleasant.
3 out of 5
by A verified traveler from Dallas

Great location but AC in room didn't work properly

Posted Jul 14, 2016
My experience here: Pros: nice location, walking distance to city center and central station. Cons: Air Conditioning in room was not working properly. I told the hotel staff my first night there and they said AC was control by them and that they were going to fix it. They didn't. Told them second time and nothing again. This was a big issue for me because I was there in july when temperatures are between 85 and 95 degrees F.
Comment from Hotel Management
Jul 17, 2016 by Cristina, Hotel Management
Tahnk you for commenting. We checked the A/C: it worked. Consider we set a limiti to 20 degrees minimum. Kind regards, Cristina
4 out of 5
by A verified traveler from KL, Malaysia

Cosy hotel

Posted Jul 10, 2016
Pros: The location. The decorations are used by recyclable materials - just like the concept.
Cons: There's mosquito in the summer.
The hotel is near the shopping attractions but away from the noise of busy street. We were given a room with nice view at 3rd floor.
Comment from Hotel Management
Jul 14, 2016 by cristina, Hotel Management
Thank you for your comment. Mosquitos are a problem in all Florence. We provide an electric emanator with tablet to kill them in each room. Kind regards, Cristina
3 out of 5
by A verified traveler

Posted Jul 5, 2016
One thing ver y golf is that you can go to the main things to visit walking so you real y do not expend money on transportación but the rooms are not very comfortable, but you can leave your bags there after check out and that's a big thing
Comment from Hotel Management
Jul 8, 2016 by Cristina, Hotel Management
Thank you for commenting. We are sorry you haven't find the room very comfortable, since you are not giving more details I can't say anything, just recommend to complain during you stay to allow us to make it up or at least do our best. Kind regards, Cristina
4 out of 5
by A verified traveler

Nice hotel and near all the major attractions!

Posted Jun 4, 2016
Great staff! Even give you a good map and let you know what sights to see.
Comment from Hotel Management
Jun 5, 2016 by Cristina, Hotel Management
Thank you for commenting. We are happy to help! Cristina
4 out of 5
by A verified traveler

Posted May 20, 2016
Pros: The location, and the staff were exceptional.
Cons: Wifi could have been better.
The view was wonderful! The staff was very helpful and friendly. The hotel was very cute with lots of art everywhere. It's within walking distance to most attractions which is very convenient. It's a good value for the price. The wifi was very spotty. There was a lot of noise because the tour buses parked under our window. The breakfast buffet was nothing special, but very typical for Italy.
Comment from Hotel Management
Jun 5, 2016 by Cristina, Hotel Management
Thank you for your comment. We are working to improve the wifi. Actually we don't offer a typical Italian breakfast that is basically just coffee, milk and buiscuit or brioche. Instead we offer a buffet breakfast with several choices included eggs, salami, cheese, fruit, salad and sweet cakes, hot pan cakes and several kind of bread, brioches, buiscuit, besides the usually stuff as coffee and cappuccino etc. Probably you have left before the breakfast time and get "the typical Italian breakfast" at the bar next to the reception. Kind regards, Cristina
3 out of 5
by A verified traveler from Lyon

Très proche des lieux mythiques de la cité .

Posted May 13, 2016
Pros: La diversité d'origine du personnel chargé de l'accueil. Veilleurs de nuit ; en particulier . L'offre de petit déjeuner . Varié et abondant .
Cons: un "chouia" de mots en français .
Location: San Marco est très paisible et à deux pas de la statue de DAVID .
Le coté "vintage" n'est t'il pas un cache-misère ?
4 out of 5
by A verified traveler from London Ontario

Close to the action..away from the action

Posted May 7, 2016
This place was close to everything cool by foot yet Far enough away from the noise. 20 minute walk to train station..1min to David...loved the staff..very helpful..LOVED the Terrace on the forth floor..LOVED the artist and environmental aspect...and LOVED the price!
5 out of 5
by A verified traveler from Miami, Florida

Convenient location

Posted May 3, 2016
Very close to the city center. Excellent breakfast. Friendly and helpful staff. Had a pleasant stay. Clean and comfortable. Will recommend
Comment from Hotel Management
Jun 5, 2016 by Cristina, Hotel Management
Thank you for your kind comment. Kind regards, Cristina
5 out of 5
by A verified traveler

Hotel con vista su Firenze

Posted Apr 23, 2016 on Hotels
L'hotel è vicino al centro, a pochi minuti a piedi dalla stazione. Bella sala per la colazione con vista sulla città. La camera è ben curata anche se piccola. Wifi gratuito.
Comment from Hotel Management
Jun 5, 2016 by Cristina, Hotel Management
Grazie per il commento! Un saluto cordiale, Cristina