Ratings based on 1,198 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from Somerset, England

Hotel right on the Ponte Vecchio. Beautiful.

Posted Aug 27, 2015
Pros: The location of the hotel, the cleanliness, the helpfulness of the staff,especially the reception staff.
Cons: If it isn't broken, why try to mend it.
Location: Hotel right on the Pontr Vecchio and central to all the major sights, including a five minute walk to the Iffizi Gallery and the Dome of Florence.
Overall experience excellent. Thoroughly enjoyed the holiday.
5 out of 5
for Everyone
by A verified traveler from Fulda

Sehr gutes Hotel in zentraler Lage!

Posted Aug 24, 2015
Pros: Ausblick und Lage
Location: Hotel direkt an der Ponte Vecchio, alle Sehenswürdigkeiten fußläufig erreichbar
Tolle Terrasse mit Blick über Florenz, gutes, reichhaltiges Frühstück. Sehr sauber und gepflegt, noch zentraler geht nicht
4 out of 5
for Families
by A verified traveler from Guildford

Friendly hotel in the heart of the city.

Posted Aug 22, 2015
Pros: Although part of the hotel is modern it blends in with the ancient streets and is just a few yards away from the Ponte Vecchio.
Cons: Better tea and coffee at breakfast - we had to serve ourselves from a machine.
Location: Fantastic location right by the Ponte Vecchio. The Pitti Palace and Boboli Gardens are a 5 minute walk , the Uffizi and Duomo, 10 minutes.
The hotel is located right next to the Ponte Vecchio, so perfect for seeing all the main sights and in a very atmospheric setting. Breakfast is on the roof terrace, either inside or out, with views across to the Duomo. Street noise was not a problem as the rooms have good double glazing and air conditioning. Rooms are quite compact but clean and modern with nice toiletries. The staff were very helpful, breakfast was adequate with entertainment provided by two cats, recently acquired to scare the pigeons away on the outdoor terrace. A good choice of hotel for a city break..
4 out of 5
for Everyone
by A verified traveler from London

Ideal location for points of interest

Posted Aug 14, 2015
Pros: Location, helpful staff both on receception and at breakfast and all spoke english, room cleaned every day and toiletries got topped up every day.
Cons: We are English and tea making facilities in room would have made our stay perfect
Location: Hotel is located right next to the Ponte Vecchio bridge, the Uffizi and Pitti Palace is a 5 minute stroll, all other sights could be reached on foot
Wonderful stay, we went for short weekend break which meant that location was paramount to allow us time to see all Florence has to offer.The hotel location was ideal, the Ponte Vecchio bridge is directly in front of you as you leave the hotel. Shops, squares and museums are all within walking distance, as are the numerous shops restaurants and ice cream parlors. If you go in peak season as we did, expect crowds but far less crazy than Oxford Street in the sales ! I would recommend getting tickets prior to your vist for the museums as we did, this cuts out having to stand in long queues. Would definitely recommend Florence its beautiful and I would definitely stay at the Pitta Palace Hotel again. Room you can say was on the small side but we did have a balcony seems not all rooms do, however we did not go to spend time in the room so in all fairness I can say that linen, towels and toiletries were all to a good standard as was the decor.
5 out of 5
for Everyone
by A verified traveler

Five minutes waking to Uffici museum

Posted Aug 13, 2015
Great location. Good breakfast. Helpful staff. Clean rooms
4 out of 5
for Everyone
by A verified traveler from Copenhagen, Denmark

Overjordisk udsigt over byen

Posted Aug 8, 2015
Palace Pitti er et fantastisk central hotel og har et rigtig dejlig og strukturet personale. Dog er morgenmaden ikke anbefalelsesværdig, da den mest består af halvlækre kager, fyldte croissanter og kedelig müsli. Alt andet ved hotellet lever virkelig op til de 4 stjerner
5 out of 5
for Everyone
by A verified traveler from nottinghamshire england

Great hotel

Posted Aug 4, 2015
Cons: Wifi
Enjoyed our stay at the Pitti Palace, hotel is conveniently situated just off Ponte Vecchio, which is lively and busy, and only a 10 min walk to the Duomo. The hotel is clean and staff very friendly and helpful. The breakfast choices was excellent. The only downside was the wifi which was impossible to connect to during our stay
5 out of 5
for Everyone
by A verified traveler from England

Perfect hotel from which to visit Florence

Posted Aug 2, 2015
Pros: Location, cleanliness, views and cool aircon that worked!
Location: Easy walking distance of Galleries, Cathedral complex and train station.
This was the perfect location, just at the end of the Ponte Vecchio, and easy walking distance to the Uffizi Gallery and the Cathedral complex. Eating breakfast on the balcony everyday and overlooking the Duomo was a delight. We went to Michaelangelo's Park; follow the river from the hotel side (in the direction of the Uffizi) until you come to a tower; then go up the hill behind it. The views of Florence were stunning!
5 out of 5
for Everyone
by A verified traveler from Blois

Hôtel idéalement placé

Posted Jul 31, 2015
Pros: La terrasse du petit déjeuner avec une vue imprenable sur la ville Le confort et l'équipement de la chambre Le petit déjeuner excellent et copieux
Location: A quelques pas du Ponte Vecchio, 150 du Pitti Palazzo et de la Galerie des Offices, à 5 mn du Palazzo Vecchio, à 10 mn du Dôme...
Cet hôtel bénéficie d'une situation privilégiée, à quelques pas seulement du Ponte Vecchio. Un point de départ idéal pour visiter les monuments et musées de la ville. L'hôtel est confortable, propre et bien équipé. Le personnel s'est montré agréable et disponible.
5 out of 5
for Everyone
by A verified traveler from Chelmsford

Lovely hotel, close to Ponte Vecchio

Posted Jul 24, 2015
Pros: Clean, good sized room and bathroom, lovely helpful staff, great breakfast with lots of choice, very quiet at night despite proximity to busy area.
Cons: Free wifi for whole of stay. Tea/coffee tray in room as standard.
Location: See above. All major Florence attractions well within walking distance.
This was an ideal hotel for a stay in Florence. Just a few yards from the Ponte Vecchio, so very handy for all the tourist attractions.