Dear Guest,Greetings from Hotel Regency - Small Luxury Hotel of the World.We would like to thank you for your review.We took note of your comments related to the noise of our infrastructure. We apologize if your room did not completely meet all your expectations, it is essential for us to receive Guest’s feedback in order to improve our services. Looking forward to welcoming you again here at the Regency hotel. I send you my best regardsClaudia Gallo - General Manager

Thank you for the kind review.We look forward to welcoming back you soon!Best RegardsClaudia Gallo - General Manager

Dear Mr. Arunabha, Greetings from Hotel Regency - Small Luxury Hotel of the World.We would like to thank you for the time spent leaving this feedback on Expedia. We apologize if our hotel did not completely meet all your expectations, it is essential for us to receive Guest’s feedback in order to continue improving our services. We sincerely hope that we have an opportunity to reverse the impression you had during your stay on your next visit to Florence.Best RegardsClaudia Gallo - General Manager

Dear Antonio, We are glad to read that our Team made every attempt to ensure that your stay with us was the best possible.We all look forward to welcoming you back for another indelible stay. Best RegardsClaudia Gallo - General Manager

Dear Nicholas, Thank you for sharing your memorable experience at our Hotel Regency. We are indeed delighted to know that the services rendered were up to your expectations. Allow us also to thank you for the kind words that you spent for our Staff. We are glad to read that our Team made every attempt to ensure that your stay with us was the best possible and of course that you enjoyed our strategic location.We all look forward to welcoming you back for another indelible stay. Best RegardsClaudia Gallo - General Manager

Dear James Francis, Thank you for your positive feedback. We are indeed delighted to know that the services rendered were up to your expectations. We look forward to welcoming you back soon!Best RegardsClaudia Gallo - General Manager

Dear Beba, Greetings from Hotel Regency - Small Luxury Hotels of the World. We are very pleased to learn that you were well impressed by the enchanting charm of the hotel. The rooms and suites indeed are elegantly furnished with fine fabrics, valuable antiques and soft beds to offer a relaxing and comfortable stay to our precious Guests.The excellent location, Piazza D'Azeglio, makes this hotel even more esteemed. We sincerely hope to welcome you back to the Regency in a not too distant future. Best RegardsClaudia Gallo - General Manager

Dear Jeffrey, Greetings from Hotel Regency - Small Luxury Hotels of the World. Thank you for your positive feedback !We sincerely hope to welcome you back to the Regency in a not too distant future. Best RegardsClaudia Gallo - General Manager

Dear Carla, I would like to thank you for taking the time to write a comment in regards to your last stay at the Regency.We are delighted to hear you appreciated the service provided by our Team and our property overall.We take care of every single detail in everything we do for our clients. Please note that I will inform the entire team about your lovable feedback. We are all looking forward to welcoming you back at our property in Florence.Best RegardsClaudia Gallo - General Manager

Dear Ira, Greetings from Hotel Regency - Small Luxury Hotels of the World!Thank you so much for your positive feedback.We are all looking forward to welcoming you back at our property in Florence.Best RegardsClaudia Gallo - General Manager

Dear Talal,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them.They will be more than glad to know.We are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager

Dear Sarmad,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them.They will be more than glad to know.We are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager

Dear Sharon,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them.They will be more than glad to know.We are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager

Dear Mr. Sam, Allow me to sincerely thank you for leaving this positive feedback after your stay with us. We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them, they will be more than glad to know. We are all looking forward to welcoming you for your next trip to Florence. Kindest Regards, Claudia Gallo

Dear Tashi,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them. They will be more than glad to know.We are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager

Dear Mr. Cecil,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. We are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager

Dear Mr. Vladimir, Allow me to sincerely thank you for leaving this positive feedback after your stay with us. We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them, they will be more than glad to know. We are all looking forward to welcoming you for your next trip to Florence. Kindest Regards, Claudia Gallo General Manager

Dear Guest,Allow me to thank you for leaving this feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them, they will be more than glad to know.We are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager

Dear Mr. Jose,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them, they will be more than glad to know.We are sorry to hear that the room we assigned to you was not completely to your satisfaction, we have taken note of your preference should you decide to visit us again in the future.It was a pleasure for us to have you as our precious Guest and we are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager

Dear Guest,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them, they will be more than glad to know.It was a pleasure for us to have you as our precious Guest and we are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager

Egregio Signor Carlo,Mi permetta di ringraziarla per aver lasciato un feedback così positivo a seguito del suo soggiorno.Siamo tutti lieti di leggere che la sua esperienza presso l'Hotel Regency abbia soddisfatto le sue aspettative e tutto sia stato di suo gradimento.E' stato un piacere per noi averla come nostro gradito ospite e non vediamo l'ora di avere di nuovo l'opportunità di accoglierla.Cordiali saluti,Claudia GalloGeneral Manager

Dear Joshua,Allow us to thank you for leaving this wonderful review after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that you enjoyed our property and our location, which is indeed perfect in order to discover the wonderful city of Florence.It was a pleasure for us to have you and your family as our precious Guests and we are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager

Dear Guest,Thank you for leaving this kind review after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that you enjoyed our property and our location, which is indeed perfect in order to discover the wonderful city of Florence.It was a pleasure for us to have you as our precious Guest and we are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager

Dear Ali, We deeply thank you for your kind feedback regarding your recent stay at the Hotel Regency. We are very pleased to learn that you were well impressed by the enchanting charm of the hotel. We sincerely hope to welcome you back to the Regency in a not too distant future. Best RegardsClaudia Gallo - General Manager

Dear Guest,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet your Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them.We are all looking forward to welcoming you again for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager

Dear Guest,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet your Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them.We are all looking forward to welcoming you again for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager

Dear Mr. Harary,Greetings from Hotel Regency - Small Luxury Hotels of the World.I would like to thank you for spending part of your time to leave this kind review after your stay with us.It was a pleasure to have you here at our Hotel Regency during your trip in Florence and we are glad to know that everything was up to your expectations.We are all looking forward to welcomig you again soon.Best regards,Claudia GalloGeneral Manager

Dear Guest,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet your Guests' expectations. We are all looking forward to welcoming you again for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager

Dear Guest,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet your Guests' expectations. We are all looking forward to welcoming you again for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager

Dear Guest,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet your Guests' expectations. We are all looking forward to welcoming you again for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager

Dear Guest,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them.We are all looking forward to welcoming you again for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager

Dear Guest,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them.We are all looking forward to welcoming you again for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager

Dear Guest,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet your Guests' expectations. We are all looking forward to welcoming you again for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager

Dear Guest,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them.We are all looking forward to welcoming you again for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager

Dear Mr. Galvan,Thank you for spending part of your time leaving your feedback, it is always important for us to know our Guests' opinion.Allow me to specify that we all care about the Expedia Premium VIP benefits and we always do our best in order to provide them during the stay, therefore be so kind as to remember that the room upgrade is upon availability and in your case it was not possible due to the fact that the hotel was at capacity.Regarding the noise, please note that you did not mention anything about it during your stay or upon check-out, if the Staff knew about it we could have done something.We are really sorry to read that your experience with us did not meet your expectations, we are hoping to welcoming you again in order to improve your impression of our Hotel.Best regards,Claudia GalloGeneral Manager

Dear Guest,Allow me to thank you for leaving this feedback after your stay with us.We are sorry to hear that your stay was not up to your expectations.We would like to inform you that we did not receive any complaints about the air conditioning, we could work on the problem if we knew anything.Anyway, we are also very glad to hear that you enjoyed our breakfast and our Team's service, I will share your comments with them.Kindest Regards,Claudia GalloGeneral Manager

Dear Mrs. De Jong, Greetings from Hotel Regency - Small Luxury Hotels of the World. Allow me to thank you for leaving such positive feedback after your stay with us, we are all glad to know that we managed to meet your expectations and that we offered a special stay to our Guests. I will share your wonderful comment with the whole Team, I am sure they will be more than excited to hear it! It has been a pleasure to have you as our Guests at our Hotel Regency and we are all looking forward to welcoming you again soon. Best regards, Claudia Gallo General Manager

Dear Mr. Owen, Greetings from Hotel Regency - Small Luxury Hotels of the World. Allow me to thank you for leaving such positive feedback after your stay with us, we are all glad to know that we managed to meet your expectations and that we offered a special stay to our Guests. I will share your wonderful comment with the whole Team, I am sure they will be more than excited to hear it! It has been a pleasure to have you as our Guests at our Hotel Regency and we are all looking forward to welcoming you again soon. Best regards, Claudia Gallo General Manager

Dear Mrs. Ryan, Greetings from Hotel Regency - Small Luxury Hotels of the World. Allow me to thank you for leaving such positive feedback after your stay with us, we are all glad to know that we managed to meet your expectations and that we offered a special stay to our Guests. I will share your wonderful comment with the whole Team, I am sure they will be more than excited to hear it! It has been a pleasure to have you as our Guests at our Hotel Regency and we are all looking forward to welcoming you again soon. Best regards, Claudia Gallo General Manager

Dear Ms. Al Sabah, Thank you for taking the time to leave your review. I would like to inform you that when booking your stay with us you could found the description for the amenities provided in the room, and please be so kind as to note that you booked a Premium Room and we provide coffee machines in our Suites (or upon request). However, our Room Service is available 24/7. Regarding the iron, I would like to confirm that we can not provide an iron in the room for safety reasons, but we provide a pressing service guaranteed in just 1 hour. Looking forward to welcoming you again in order to improve your opinion of us. Best regards, Claudia Gallo General Manager

Dear Mr. Axelrod, Greetings from Hotel Regency - Small Luxury Hotels of the World. Allow me to thank you for leaving such positive feedback after your stay with us, we are all glad to know that we managed to meet your expectations and that we offered a special stay to our Guests. I will share your wonderful comment with the whole Team, I am sure they will be more than excited to hear it! It has been a pleasure to have you as our Guests at our Hotel Regency and we are all looking forward to welcoming you again soon. Best regards, Claudia Gallo General Manager

Dear Ms. Anand, Thank you for taking the time to leave such a beautiful review. No words can describe the joy felt going through your words. I am very glad that you had a very special stay and that you felt comfortable and enjoyed our Staff's service. I will make sure to pass on your kind words and compliments to the entire Team, which I am sure will appreciate it much! In fact, Our Hotel Regency is located in Piazza D'Azeglio square which is such a beautiful and peaceful corner of Florence. Kind regards, Claudia Gallo General Manager

Dear Mrs. Sajadi, We would like to thank you for taking the time to leave your review. We are really sorry to hear that our property did not meet your expectations, however, I would like to precise that the room you have stayed in has been renovated this year. Regarding your other comments, I would like to inform you that our Front Office Team was always at your disposal and you could have mentioned something in order to let us know and resolve the issues. We all hope to welcome you again in order to reverse your impression of us. Kindest regards, Claudia Gallo General Manager

Dear Mrs. Margolis, Allow me to thank you for leaving such positive feedback after your stay with us. We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet your Guests' expectations. I am also very glad to hear that you loved our property and that the breakfast meets so well your expectations. We are all looking forward to welcoming you again for your next trip to Florence. Kindest Regards, Claudia Gallo General Manager

Dear Deborah, Thank you for taking the time to write such a beautiful review. We always try to make our guests feel welcome and have the best experience with us. I am very glad to hear about your appreciation for the hotel, the Staff and the service. It was really a pleasure to host you in our Hotel Regency and we are all looking forward to welcoming you again on your next stay in Florence! Kindest regards, Claudia Gallo Hotel Manager

Dear Mr. Ramirez Osorio, First of all, I would like to thank you for spending your time to give us this feedback about your experience. Your opinion is very important for us in order to daily improve our service. I am very happy to read you appreciated our property and our service, I will certainly share your comment with the Team. We are all looking forward to welcoming you again. Best regards, Claudia Gallo Hotel Manager

Dear Anna, Thank you for your kind review, we are glad to hear you enjoyed your stay at our Hotel Regency. We always aim to deliver the most special and memorable of experiences to our Guests, and it is so pleasing to hear we have this correct. Looking forward to welcoming you again. Sincerely, Claudia Gallo General Manager