Ratings based on 121 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified traveler from Lima, Peru
Far from city centerPosted Aug 12, 2015
Bad location. Internet never worked. Too many stairs for luggage. Charge extras for everything. Not happy at all.
by A verified traveler from dubai
Not a 5 star hotel at allPosted Aug 2, 2015
This hotel rate is definitely lower than what we expected... the hotel is a bit far from the center, no real facilities no swimming pool, Internet connection is really bad, room is small, but clean... breakfast is not bad. Could be a 4 star hotel.
for Everyoneby A verified traveler from Le Mans
Absolument magnifiquePosted Jul 30, 2015
Que dire de cet hôtel ? L'accueil fut divin, les lieux sont formidables. Le petit déjeuner sur la terrasse est un enchantement. La chambre est très spacieuse et propre. Tout le personnel est au petit soin et toujours avec le sourire. Une partie de l'hôtel est dans l'ancienne ambassade d'Angleterre du XIXième siècle. Cadre super agréable. La situation est un peu à l'écart du centre mais pas si loin. Dans un quartier calme. Nous avons passé un excellent séjour !
for Everyoneby A verified traveler from Essex
Fantastic hotel on all levelsPosted Jul 20, 2015
This hotel is wonderful in every way, great location, helpful friendly staff, pure luxury rooms, bar area etc, would def recommend to anyone who enjoys the finer things in life.
for Couplesby A verified traveler from Stoke on Trent .GB.
very nice, comfortable hotelPosted Jul 13, 2015
Pros: The staff and breakfast
Cons: The rooms need updating a liitle
Location: Florence centre (Duomo) is about 10 mins walk as are the Accademia and Uffuzi gallery. There are a lot of restaurants in within easy reach.
first impressions were of the hotel were a little disappointing, the room seemed a bit on the small side and the decor a bit tired, but the friendliness of the staff and quality of the service soon made up for that. The breakfasts were delicious and of a very high standard, once again the serving staff were first class and accommodating. All in all a very enjoyable stay in a very nice hotel in a quiet part of Florence. We thoroughly recommend it.
for Everyoneby A verified traveler
Posted Jun 30, 2015
We had a great stay here. Would definitely stay here again.
for Everyoneby A verified traveler from Shanghai
Very nice boutique hotel.Posted Jun 29, 2015
We really enjoyed staying in this hotel. The staffs are very helpful. Nice room, quiet area, good breakfast. We also enjoyed riding hotel bicycle in down.
for Couplesby A verified traveler from Britain
Quiet and out of the way.Posted Jun 6, 2015
Pros: Service, environment, staff and every other aspect of the hotel were without question of the Highest standard for such an establishment.
Cons: Fruit juice selection was orange and pineapple, a couple more would have been nice however that is me just being picky.
Location: 10 minutes from centre and all attractions of Florence.
Superb hotel with lovely staff. The breakfast was sublime as was the service, just as you would expect from a five star hotel. Reasonably well priced given the service levels and certainly on par with the very best out there!
by A verified traveler
Bery expensive for hotel that is not in the centerPosted Jun 3, 2015
Internet servise is very very bad. No way to function. The bath tub luck was broken. For 3 days since we notice the reception, it was not fixed. The same about the towels heater. Didn't work and was not fixed. It should happen to such a pricy hotel.
for Everyoneby A verified traveler from london
Nice hotel with very friendly staffPosted Jun 2, 2015
This hotel is slightly away from the busiest areas of Florence but walkable in ten minutes. The staff however make this place, they were very friendly & helpful & the restaurant particularly was really great, amazing food and lovely staff.