Ratings based on 129 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Very upscale place away from the crowds.Posted Sep 30, 2015
Pros: Room, grounds, food.
Cons: Since this place is such a long walk to center of town, it would have been great if the staff could have helped us find easy ways to go and return.
Location: Nothing to do or places to eat at close by besides the hotel. Staff should be more helpful to tourists in this way.
Meals were very good, and staff was very helpful. It was great to get away from the crowds when we were back in the hotel and enjoy the very pleasant surroundings and room
for Everyoneby A verified traveler from Cheshire, England
Reception staffPosted Sep 19, 2015
Word of advice to one of the staff, F. Your welcome when we arrived was fantastic. However, you did not keep that standard up. Greeting and helping staff with a smile goes a long way and does not take much effort (be consistent). I'm afraid that you left me very disappointed because I had been very impressed with pretty much everything else (and I am very particular).
for Everyoneby A verified traveler from North East UK
Lovely hotel.Posted Sep 12, 2015
Lovely clean hotel with very friendly and helpful staff. The hotel overlooks a park so is fairly quiet. Its about a 15 minute walk to the centre of Florence. Would definately reccommend.
for Everyoneby A verified traveler from Glendale, California
Classy hotel with excellent staff in a quiet areaPosted Sep 7, 2015
Pros: Rooms have character, and high ceilings. The staff are perhaps the best I have ever experienced. The breakfast was excellent.
Location: Located on Piazza Massimo D'Azeglio (a park). 10 minute walk from Accademia and Piazza San Marco.
We truly enjoyed our stay at the Regency. It was only a 15 minute walk to almost all the central sites of Florence, and yet the hotel is located in a quiet area in front of a park.
by A verified traveler from Lima, Peru
Far from city centerPosted Aug 12, 2015
Bad location. Internet never worked. Too many stairs for luggage. Charge extras for everything. Not happy at all.
by A verified traveler from dubai
Not a 5 star hotel at allPosted Aug 2, 2015
This hotel rate is definitely lower than what we expected... the hotel is a bit far from the center, no real facilities no swimming pool, Internet connection is really bad, room is small, but clean... breakfast is not bad. Could be a 4 star hotel.
for Everyoneby A verified traveler from Le Mans
Absolument magnifiquePosted Jul 30, 2015
Que dire de cet hôtel ? L'accueil fut divin, les lieux sont formidables. Le petit déjeuner sur la terrasse est un enchantement. La chambre est très spacieuse et propre. Tout le personnel est au petit soin et toujours avec le sourire. Une partie de l'hôtel est dans l'ancienne ambassade d'Angleterre du XIXième siècle. Cadre super agréable. La situation est un peu à l'écart du centre mais pas si loin. Dans un quartier calme. Nous avons passé un excellent séjour !
for Everyoneby A verified traveler from Essex
Fantastic hotel on all levelsPosted Jul 20, 2015
This hotel is wonderful in every way, great location, helpful friendly staff, pure luxury rooms, bar area etc, would def recommend to anyone who enjoys the finer things in life.
for Couplesby A verified traveler from Stoke on Trent .GB.
very nice, comfortable hotelPosted Jul 13, 2015
Pros: The staff and breakfast
Cons: The rooms need updating a liitle
Location: Florence centre (Duomo) is about 10 mins walk as are the Accademia and Uffuzi gallery. There are a lot of restaurants in within easy reach.
first impressions were of the hotel were a little disappointing, the room seemed a bit on the small side and the decor a bit tired, but the friendliness of the staff and quality of the service soon made up for that. The breakfasts were delicious and of a very high standard, once again the serving staff were first class and accommodating. All in all a very enjoyable stay in a very nice hotel in a quiet part of Florence. We thoroughly recommend it.
for Everyoneby A verified traveler
Posted Jun 30, 2015
We had a great stay here. Would definitely stay here again.