Ratings based on 685 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from USA
Unusually nice hotel in great locationPosted Oct 6, 2015
Very much enjoyed our stay. Lovely large and well appointed room. Very helpful staff. The breakfast buffet is excellent. I'm hard pressed to think of anything negative other than to note that the hotel name is found only on a rather small sign that I walked right past.
for Everyoneby A verified traveler
Posted Sep 15, 2015
Pros: Very pleasant stay, room was comfortable and had some charm. The breakfast buffet was good and the staff attentive.
Enjoyed our stay of six nights, a very centralized location to the main attractions. Close to the train station which made meeting the tours very convenient. The room was charming and quiet. The staff spoke English with was very helpful.
for Everyoneby A verified traveler from Iwata,Japan
ドゥオモより歴史あるサンタマリアノヴェッラ教会、広場に面した落ち着けるホテルPosted Sep 12, 2015
for Everyoneby A verified traveler from New York
Nice hotel on a walking distance to everything.Posted Aug 24, 2015
Pros: It's a nice quiet hotel in a good shape close to everything. The breakfast is amazing, staff very polite and helpful.
We spent 2 nice days in Florence. The start wasn't pleasant because we were driving a car from Rome and getting to the center of Florence is impossible if you don't know the city. Car's GPS doesn't know about closures of streets. For car drivers I would suggest to leave the car in up to 0.5 mile distance, make a note of place, come to the hotel by foot and accept their option $35 parking. The hotel will arrange picking up your car and put it in a safe place. We struggled for more than an hour circling around and eventually gave up. Calling to the hotel didn't help much, because they don't know about closures as well. As an award for our struggle was an upgrade from standard room to a junior suite. After that our life in Florence became all pleasure.
for Everyoneby A verified traveler from Atlanta
Excellent HotelPosted Aug 24, 2015
Pros: Small and well located near train station
Location: Well located to everything
Great location,staff and very clean. Much better than large chain hotels
for Familiesby A verified traveler from Mclean, Virginia
August 2015 family tripPosted Aug 20, 2015
Pros: Location. Italian decor.
Location: Shopping and sightseeing. The train statio. Is very near.
Great experience. Wonderful staff😊 very helpful with selecting day tour/ trips.recommending great restaurants.
for Everyoneby A verified traveler
Old world charm with modern conveniencesPosted Aug 18, 2015
Pros: Cleanliness, comfort, amenities, helpful staff and the breakfast!
Location: The location was not in the best part of Florence but it was not in a bad part either. It was convenient to everything we wanted to see in Florence.
We recently stayed at the Hotel Santa Maria Novella for 3 nights. It is conveniently located near the train station but also within walking distance to all the sights in Florence. The hotel has obviously been updated and is maintained very well. The breakfast in the morning was fantastic. A delicious array of choices, with wonderful presentation. Best breakfast we had during our entire trip to Italy! The rooms were very comfortable with all the modern conveniences of what we are accustomed to in the states. I can't say that is always true in European hotels. The beds were also very comfortable. I would highly recommend this hotel and would definitely stay there if we are in Florence again!
for Everyoneby A verified traveler from Tokyo
環境最高の美しいホテルPosted Aug 18, 2015
for Everyoneby A verified traveler from Sydney
Beautiful Hotel with attention to detailsPosted Aug 17, 2015
It was one of the best experiences we ever had. It's a beautiful hotel with charming decor and attention to all the details. We loved every moment of it. The hotel is located in a really convenient location close to train station. book a room with view.
for Everyoneby A verified traveler from 日本
駅近で、鉄道利用者には便利かつ優雅なホテルPosted Aug 17, 2015