Do not bother with the rooms with a view.
Posted Apr 18, 2017
We booked a room with a view, which was a little extra money.
When we were taken to our room it over looked a VERY noisy square and it was extremely hot.
We tried to turn on the Air Conditioning but it did not go on. We were told that in Tuscany, they are not allowed to turn the AC. (which by the way is not true, we were in restaurants, shops and museums that had AC) We asked to be moved and wound up in a room over looking a back ally, which was fine, it was a lot cooler and quieter. We asked for some money back on our bill and they refused, they said, they gave us what we asked for. It was not their problem we did not like the noisy, hot room. They did comp us for 2 glasses of wine, after I shamed them into it.
Do not bother spending the money on the rooms with a view..
Also there are a lot of steps to go up and down, along the corridors going from the elevator to the rooms.